Morgan Dow
Morgan Dow at Brattleboro Subaru

Morgan Dow

Service Advisor

Brattleboro Subaru

1234 Putney Rd
Brattleboro, VT 05301

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4.8
507 Reviews

I have been working with Subaru and have owned them myself, I come from a small town in Vermont and love when everyone brings in their animals to visit. I have dogs and cats myself and truly enjoy the environment and personality everyone brings with them to Subaru when they come in.

Dealership Experience

6 yrs, 8 mos

Industry Experience

6 yrs, 8 mos

Specialties & Trainings

service, parts, and customer service

4.8

507 Reviews

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507 Reviews of Morgan Dow

May 13, 2025

Dealership Rating
Employee Rating

Morgan took the time to listen to my concerns and worked with Subaru and the technicians to resolve the problems I was having with my vehicle. Morgan was awesome! More

by pfalck2006
Service Price Transparency
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Recommend Dealer
Yes
May 13, 2025

Brattleboro Subaru responded

Thank you for your review! We are so happy to hear that Morgan could help and that our technicians could solve the issue with your vehicle!

May 01, 2025

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Employee Rating

Service Dept staff are great communicators before, during & after appointments. Love the service techs new video during the service of car up on loft and showing how brakes are measured- Awesome! More

by PL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2025

Brattleboro Subaru responded

Thank you for the great feedback about our service team! We try to make sure all of our customers know what is going on with their vehicles so you feel safe on the road! Thank you for choosing us for your service needs and we hope to see you in the future!

April 28, 2025

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ALWAYS EXCELLENT, FRIENDLY STAFF. WE ARE A 2 SUBARU FIRESTER HOUSEHOLD AND WOULD RECOMMEND THIS DEALERSHIP. More

by mikegrimes2000
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

Apr 29, 2025

Brattleboro Subaru responded

Mike, thank you so much for this great feedback about your experience! We are so thrilled to hear you love Subarus as much as we do! Thank you so much for choosing us over and over again for all of your automotive needs! We look forward to your next visit with us!

April 24, 2025

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All great Everyone was pleasant efficient and answered all my questions. Would do business with them again. More

by Res555
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Recommend Dealer
Yes
Apr 29, 2025

Brattleboro Subaru responded

Thank you so much for leaving this kind feedback about your experience with our team! We are glad all your questions got answered and if you have anymore, we are always available to help! We appreciate you trusting us for your automotive needs and we look forward to seeing you in the future!

April 24, 2025

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excellent service dept Always very friendly and willing to go the extra mile for the customer More

by THEMILKMANMG
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow

Apr 24, 2025

Brattleboro Subaru responded

Thank you for taking the time to leave us such positive feedback about your experience with us! We appreciate you choosing us for your automotive needs and we look forward to seeing you in the future!

April 09, 2025

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Very uneven. Sometimes I get excellent service, sometimes so-so. My last service was 2,5 times longer than promised and almost twice more expensive. More

by feledmar
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow , John McLean

Apr 10, 2025

Brattleboro Subaru responded

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconsistency in service and for the delays and cost overruns during your most recent visit. This is not the standard we strive for, and we understand how frustrating it can be when expectations are not met. Your feedback is incredibly valuable as it helps us identify areas where we need to improve. We are currently reviewing our processes to ensure better consistency in service and to prevent situations like this from happening again. Please feel free to reach out at 802-251-1000. Your satisfaction is our priority, and we hope to have the chance to restore your trust in us.

April 08, 2025

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Great service department at the Brattleboro location. Everything from scheduling to pick up was easy and friendly. More

by chrisbedaw
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Recommend Dealer
Yes

Other Employees Tagged: John McLean

Apr 09, 2025

Brattleboro Subaru responded

Chris, thank you so much for the kind review about your experience with our service team! We appreciate you choosing us for your automotive needs and we look forward to seeing you in the future!

April 04, 2025

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Brattleboro Subaru Service Department is excellent. The staff is always friendly and professional, taking the time to explain the necessary repairs for my vehicle. The work is done quickly and efficien More

by jrpeloso1
Recommend Dealer
Yes
Apr 07, 2025

Brattleboro Subaru responded

Thank you SO much for taking the time to leave this amazing feedback about your experience with our service team! We are so happy to hear that you had a great experience and we truly appreciate you choosing us for your automotive needs! We look forward to seeing you in the future!

March 27, 2025

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Your service department is superb. i am very happy to have my car serviced at Brattleboro Subaru. More

by gortybaldwin
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Recommend Dealer
Yes
Mar 27, 2025

Brattleboro Subaru responded

Gorty, thank you so much for such great feedback about our service department! We really appreciate you choosing us for your automotive needs and we look forward to seeing you at your next visit!

March 22, 2025

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Thoughtful and helpful explained everything including what was done and what was needed. Giving full attention More

by jeanet2710
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

Mar 24, 2025

Brattleboro Subaru responded

Jeanet, thank you for taking the time to leave your kind feedback about your experience with our service team! We truly appreciate you choosing and trusting us for your automotive needs! We look forward to seeing you at your next routine visit! Take care!

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