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Morgan Dow
Morgan Dow at Brattleboro Subaru
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Morgan Dow

Service Advisor

Brattleboro Subaru

1234 Putney Rd
Brattleboro, VT 05301

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4.8
505 Reviews

I have been working with Subaru and have owned them myself, I come from a small town in Vermont and love when everyone brings in their animals to visit. I have dogs and cats myself and truly enjoy the environment and personality everyone brings with them to Subaru when they come in.

Dealership Experience

6 yrs, 8 mos

Industry Experience

6 yrs, 8 mos

Specialties & Trainings

service, parts, and customer service

4.8

505 Reviews

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505 Reviews of Morgan Dow

April 28, 2025

Dealership Rating
Employee Rating

ALWAYS EXCELLENT, FRIENDLY STAFF. WE ARE A 2 SUBARU FIRESTER HOUSEHOLD AND WOULD RECOMMEND THIS DEALERSHIP. More

by mikegrimes2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

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Apr 29, 2025

Brattleboro Subaru responded

Mike, thank you so much for this great feedback about your experience! We are so thrilled to hear you love Subarus as much as we do! Thank you so much for choosing us over and over again for all of your automotive needs! We look forward to your next visit with us!

April 24, 2025

Dealership Rating
Employee Rating

excellent service dept Always very friendly and willing to go the extra mile for the customer More

by THEMILKMANMG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow

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Apr 24, 2025

Brattleboro Subaru responded

Thank you for taking the time to leave us such positive feedback about your experience with us! We appreciate you choosing us for your automotive needs and we look forward to seeing you in the future!

April 24, 2025

Dealership Rating
Employee Rating

All great Everyone was pleasant efficient and answered all my questions. Would do business with them again. More

by Res555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Sciacca, Luke Higley, Nizam Mushaba, Jason Reynolds, Marie Cook, Jordan Barkow, Shawn McMillan, Amanda Crosby, Hunter Beebe , Danielle

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Apr 29, 2025

Brattleboro Subaru responded

Thank you so much for leaving this kind feedback about your experience with our team! We are glad all your questions got answered and if you have anymore, we are always available to help! We appreciate you trusting us for your automotive needs and we look forward to seeing you in the future!

April 09, 2025

Dealership Rating
Employee Rating

Very uneven. Sometimes I get excellent service, sometimes so-so. My last service was 2,5 times longer than promised and almost twice more expensive. More

by feledmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow , John McLean

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Apr 10, 2025

Brattleboro Subaru responded

Thank you for taking the time to share your experience with us. We sincerely apologize for the inconsistency in service and for the delays and cost overruns during your most recent visit. This is not the standard we strive for, and we understand how frustrating it can be when expectations are not met. Your feedback is incredibly valuable as it helps us identify areas where we need to improve. We are currently reviewing our processes to ensure better consistency in service and to prevent situations like this from happening again. Please feel free to reach out at 802-251-1000. Your satisfaction is our priority, and we hope to have the chance to restore your trust in us.

April 08, 2025

Dealership Rating
Employee Rating

Great service department at the Brattleboro location. Everything from scheduling to pick up was easy and friendly. More

by chrisbedaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John McLean

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Apr 09, 2025

Brattleboro Subaru responded

Chris, thank you so much for the kind review about your experience with our service team! We appreciate you choosing us for your automotive needs and we look forward to seeing you in the future!

April 04, 2025

Dealership Rating
Employee Rating

Brattleboro Subaru Service Department is excellent. The staff is always friendly and professional, taking the time to explain the necessary repairs for my vehicle. The work is done quickly and efficien More

by jrpeloso1
Recommend Dealer
Yes
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Apr 07, 2025

Brattleboro Subaru responded

Thank you SO much for taking the time to leave this amazing feedback about your experience with our service team! We are so happy to hear that you had a great experience and we truly appreciate you choosing us for your automotive needs! We look forward to seeing you in the future!

March 27, 2025

Dealership Rating
Employee Rating

Your service department is superb. i am very happy to have my car serviced at Brattleboro Subaru. More

by gortybaldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby, Hunter Beebe

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Mar 27, 2025

Brattleboro Subaru responded

Gorty, thank you so much for such great feedback about our service department! We really appreciate you choosing us for your automotive needs and we look forward to seeing you at your next visit!

March 22, 2025

Dealership Rating
Employee Rating

Thoughtful and helpful explained everything including what was done and what was needed. Giving full attention More

by jeanet2710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

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Mar 24, 2025

Brattleboro Subaru responded

Jeanet, thank you for taking the time to leave your kind feedback about your experience with our service team! We truly appreciate you choosing and trusting us for your automotive needs! We look forward to seeing you at your next routine visit! Take care!

March 16, 2025

Dealership Rating
Employee Rating

Brattleboro Subaru fixed our heater and dash lights issue. It took a 3 return trips but they found all the issues More

by jerry3137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

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Mar 17, 2025

Brattleboro Subaru responded

Jerry, thanks for the 4 star review. We apologize that you had to come back multiple times to get your issue resolved but we are happy it is fixed now. We would love to make your next experience with us a 5 star, so please reach out to us if you have any additional questions or concerns! Thank you for choosing us and sticking with us!

March 08, 2025

Dealership Rating
Employee Rating

Helpful, courteous, and professional. Explained the repairs needed and kept me informed. I also appreciate having a loaner car for the duration of the repairs. More

by SUSANNE.SUSANNESCHMIDT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

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Mar 10, 2025

Brattleboro Subaru responded

Susanne, thank you so much for taking the time to leave such a great review about your experience with our service team! We try to make things as easy as possible for our valued customers, like you! Thank you so much for choosing us for all of your automotive needs and we look forward to seeing you in the future!

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