Morgan Dow
Morgan Dow at Brattleboro Subaru

Morgan Dow

Service Advisor

Brattleboro Subaru

1234 Putney Rd
Brattleboro, VT 05301

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4.8
520 Reviews

I have been working with Subaru and have owned them myself, I come from a small town in Vermont and love when everyone brings in their animals to visit. I have dogs and cats myself and truly enjoy the environment and personality everyone brings with them to Subaru when they come in.

Dealership Experience

6 yrs, 11 mos

Industry Experience

6 yrs, 11 mos

Specialties & Trainings

service, parts, and customer service

4.8

520 Reviews

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520 Reviews of Morgan Dow

August 16, 2025

Dealership Rating
Employee Rating

The service department is the best in the business with the staff always being helpful and kind. More

by msellie23
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow

Aug 19, 2025

Brattleboro Subaru responded

Thank you so much for the glowing review! Hearing that our service department stands out as “the best in the business” truly means a lot. Our team takes pride in being both knowledgeable and kind, and it’s wonderful to know that it makes a difference. We’re grateful for your trust and look forward to continuing to provide the top-tier care you deserve!

August 16, 2025

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Extremely helpful and cooperative. We live in RI but only purchase/service vehicles at Brattleboro. More

by rita.nunes
Service Price Transparency
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Recommend Dealer
Yes
Aug 19, 2025

Brattleboro Subaru responded

Thank you so much for the kind words! We're honored that you choose to make the trip from Rhode Island just to work with us, that means the world. Our team in Brattleboro works hard to make every visit worth it, and knowing we've earned your trust and loyalty is the best reward we could ask for. Looking forward to seeing you again when it's time for your next vehicle or service!

August 06, 2025

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Morgan was great to work with, as was the entire team. She and Amanda went above and beyond to get my emergency repairs completed in an extremely timely manner. A was provided a loaner to use while my r More

by JMSOFHFD
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Crosby

Aug 07, 2025

Brattleboro Subaru responded

Thanks so much for sharing your experience! We're thrilled to hear that Morgan, Amanda, and the team were able to step up and support you during your emergency repairs. Providing a loaner, clear communication, and that helpful video walkthrough are all part of making sure you feel confident and cared for every step of the way. We're so glad it made a difference—and we’ll be sure to pass along your kind words to the team. Thanks again for trusting us!

July 28, 2025

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Great service, easy quick and efficient. Love working with the Brattleboro crew and having a cozy space to wait for my car! More

by heisman66
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Recommend Dealer
Yes

Other Employees Tagged: Nizam Mushaba, Nella Hebert

Jul 29, 2025

Brattleboro Subaru responded

Thanks so much for the fantastic feedback! We're thrilled to hear that our service hit the mark for you! The Brattleboro team really enjoys creating a space that feels both cozy and professional, and knowing you feel comfortable while your car’s being taken care of means the world to us. Looking forward to seeing you again soon!

July 23, 2025

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Thank you for the awesome customer service team and all the folks at Brattleboro Subaru! More

by SCHWARTZ.C
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Recommend Dealer
Yes
Jul 28, 2025

Brattleboro Subaru responded

Thank you so much! We are so glad to hear that our team delivered top notch customer service! We look forward to your next video!

July 07, 2025

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Employee Rating

Excellent. My son had an issue with a part in his car and it was towed to your service center, Excellent service/repair and everything is working great. Thx More

by SRUFFLER
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Recommend Dealer
Yes
Jul 07, 2025

Brattleboro Subaru responded

Thank you so much for the kind words! We're thrilled to hear your son's car is back on the road and running smoothly. It was our pleasure to assist, and we’re always here if you ever need us again. Thanks for trusting us with your repair—your feedback truly means a lot!

July 02, 2025

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Very efficient, friendly, and informative - really appreciate their responsiveness to questions or concerns. The video feedback on the car’s condition is fun and helpful. More

by svp1476
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Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow

Jul 03, 2025

Brattleboro Subaru responded

Thank you so much for the kind words! We're thrilled to hear that you found our service efficient and friendly, and that the video feedback added a helpful (and fun!) touch. Being responsive and transparent is at the heart of what we do, so it means a lot to know it’s making a difference. We look forward to helping you again

June 29, 2025

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Everyone in Customer Service is Excellent; this visit Amanda straighted out an invoice error - very much appreciated that! More

by PL
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Recommend Dealer
Yes
Jun 30, 2025

Brattleboro Subaru responded

Thank you for your great review! We are so happy that Amanda could provide such great service, we are truly lucky to have her on our team!

June 23, 2025

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Rating Service Dept only, since that’s what we’ve used. Everyone there has been great so far! We like the clear, courteous communication and attention to detail. More

by wroberts8
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Recommend Dealer
Yes
Jun 23, 2025

Brattleboro Subaru responded

Thank you for your great review of our service team! We are so glad to hear that they have communicated clearly and courteously. Hopefully our sales team can also win you over when it comes time for your next vehicle!

June 16, 2025

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The staff at brattleboro subaru are very friendly and make you feel welcome. Always have a good experience there. More

by MLAVOY123
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Recommend Dealer
Yes
Jun 17, 2025

Brattleboro Subaru responded

Thank you for your five star review! We are so happy to hear that the team was friendly and made you feel welcome, it is definitely something we strive for.

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