Morgan Downs

The finance manager was pushy and was unwilling to take no for an answer for the up charges. The truck was misrepresented in the online ad. The ad indicated floor mats and the bed extender was included but no for an answer for the up charges. The truck was misrepresented in the online ad. The ad indicated floor mats and the bed extender was included but they were not. We were told they would look into them and get them to us the next day but later told the previous owner kept them. I will never go to Lokey again and will tell anyone who asks about the experience. More

by svotaw81 Verified Customer Verified Customer

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Very informative and courteous. Morgan was great and very nice. The store was nice and clean. Morgan was great and very nice. The store was nice and clean. More

by stainedexpressions Verified Customer Verified Customer

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Everyone was great the facilities are nice , I do not like the upsell tactics but I get it its a car dealer , some fees to high why pay a delivery fee for a car already on the lot ? like the upsell tactics but I get it its a car dealer , some fees to high why pay a delivery fee for a car already on the lot ? More

by grifterrick Verified Customer Verified Customer

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She was very sweet and kind very knowledgeable answered all our questions and the ones that she didn't know she got answers to. She also was fabulous when we had to wait on a Saturday for a little bit. She all our questions and the ones that she didn't know she got answers to. She also was fabulous when we had to wait on a Saturday for a little bit. She brought my husband pizza for lunch. Such a nice touch thank you for going the extra mile More

by Fdefaziojr Verified Customer Verified Customer

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Morgan was fantastic. She provided accurate information. Morgan quickly entered all of my questions. Her promptness and professionalism allowed us to close this deal q She provided accurate information. Morgan quickly entered all of my questions. Her promptness and professionalism allowed us to close this deal quickly and cleanly. More

by arnieagresti Verified Customer Verified Customer

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Very poor after sales performance from the business office. New registration expiration date no longer matches my plate sticker (lost 9 months) and Lokey Nissan has not helped. Have left multiple Voi office. New registration expiration date no longer matches my plate sticker (lost 9 months) and Lokey Nissan has not helped. Have left multiple Voicemails but no one returns my calls More

by Mr_David Verified Customer Verified Customer

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