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Morgan Drumm
Morgan Drumm at Lochmandy Auto Group
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Morgan Drumm

BDC Rep

Lochmandy Auto Group

920 N Nappanee St
Elkhart, IN 46514

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4.4
55 Reviews

Dealership Experience

2 yrs, 9 mos

4.4

55 Reviews

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55 Reviews of Morgan Drumm

October 03, 2024

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Employee Rating

At the end of work much better service but the start of the repair was a nightmare I did receive my car back working good but it should of been cleaned inside from the work. My windshield was full of fin More

by hope5
Workmanship
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Service Communication
Recommend Dealer
Yes
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September 24, 2024

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Very efficient and speedy, very friendly staff, also good comfortable waiting room and affordable prices More

by rodneyelwell48
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Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 25, 2024

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review, Rodney. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

September 16, 2024

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Service center was very professional and did a great job with my vehicle. Waiting room was clean and comfortable. More

by rich82
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Workmanship
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Recommend Dealer
Yes
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Sep 16, 2024

Lochmandy Auto Group responded

Thank you for your kind review! We are so glad to hear that you had a positive experience with us. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

September 07, 2024

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Great working with chris and steve bought 4 cars from them thank you 🙏 u welcome as a family More

by monikadevi261
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris cook

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Sep 09, 2024

Lochmandy Auto Group responded

We are so glad that you had such a great experience at Lochmandy Auto Group, Monika! We take great pride in providing top-notch customer service and quality vehicles, and it's wonderful to hear that you were able to benefit from that. Thank you for your kind words!

August 31, 2024

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Employee Rating

Tony did a very good job of taking care of my Jeep He made sure I understood what was being done and why . More

by barberthomas016
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 03, 2024

Lochmandy Auto Group responded

Thank you for your kind review, Thomas! We are so glad to hear that you had a positive experience with us. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

August 26, 2024

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Employee Rating

Pleased with the service, did not try to oversell me. that is much appreciated in this day and age. More

by drbritzke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 27, 2024

Lochmandy Auto Group responded

We really appreciate you taking the time to leave us a positive review, David. We always strive to provide the best service possible to our valued customers, and we are thrilled that you were satisfied with your experience. Thank you for your support!

August 21, 2024

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They always perform the services requested with a focus on the highest level of quality and customer satisfaction! More

by hookedonjeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 22, 2024

Lochmandy Auto Group responded

We are so glad that you had such a great experience at Lochmandy Auto Group, Jason! We take great pride in providing top-notch customer service and quality vehicles, and it's wonderful to hear that you were able to benefit from that. Thank you for your kind words!

August 13, 2024

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Employee Rating

They did a great job and worked with me and my schedule to get vehicle repaired as soon as the part came in. More

by STBENTOAK
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Aug 13, 2024

Lochmandy Auto Group responded

Thank you for your kind review, Steven! We are so glad to hear that you had a positive experience with us. We strive to provide excellent customer service and quality vehicles, and we are thrilled that we were able to do that for you.

August 13, 2024

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Employee Rating

Great place to do business with, sales and service outstanding.highly recommend. Great facilities and huge selection. More

by clochmandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Anderson

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Aug 13, 2024

Lochmandy Auto Group responded

It's always wonderful to hear from happy customers like you, Craig! We take great pride in providing exceptional customer service and reliable vehicles, and we are glad to see that you were satisfied with your experience. Thanks for your kind words!

August 12, 2024

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Employee Rating

Great service! Dropped off in the express lane and my van was done in under an hour. They staff are all helpful and friendly. Very happy with my visit. More

by adelgado7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 13, 2024

Lochmandy Auto Group responded

Thank you for taking the time to leave us a positive review, Amber! We are so pleased to hear that you had an outstanding experience with us. We strive to provide excellent customer service and reliable vehicles, and we are glad to see that we have achieved that for you. Thank you for choosing Lochmandy Auto Group!

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