Morgan Kautz | Page 2

My sales person Jay Passe was 5 Stars it was a pleasure working with him, At the time I took possession of the car the service dept. team w/Keith leading also 5 Star, there were a couple of minor items t working with him, At the time I took possession of the car the service dept. team w/Keith leading also 5 Star, there were a couple of minor items that were corrected ASAP I picked up the car on Tues late afternoon drove it Wed &Thrus multiple times no problems on Fri. I did not drive the car until about 3:30-4:00 I went to start it the dashboard lit up like a christmas tree but car would not start called your service dept. the girl on duty sent over your mobile mechanic (also a Keith) he came over diagnosed a bad battery and promptly changed it out and I was back in business (5 Stars) Now comes the negative the car has a recall notice concerning the backup camera and both my wife and I noticed the symptoms of the problem 2 times it blanked out on me and several times we both experienced a distorted view The recall letter with fix came a couple of weeks ago I made an appointment when I brought the car in I advised Keith that we had the issue but that it comes and goes mostly distorted I got the car back later that day and was told that basically it passed whatever tests Ford had suggested and nothing was changed. It has been distorted a couple more times but is clear again now It doesn't make sense to me knowing that it has been an issue to not have changed out the camera So that is ny only complaint More

by JIMMUCCI Verified Customer Verified Customer

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I have had nothing but good experience with this automobile company they are polite and will work with you on purchases or repairs. automobile company they are polite and will work with you on purchases or repairs. More

by dave431163 Verified Customer Verified Customer

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You wanted 2000 for a flex problem. I had it done for 200. I can I trust you on the future I had it done for 200. I can I trust you on the future More

by ENFOR108 Verified Customer Verified Customer

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This group keeps your car clean when servicing, they do a good job and will fix anything they missed. good job and will fix anything they missed. More

by MNOFFSINGERRX Verified Customer Verified Customer

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Great service, picked up and delivered my truck for a recall. Very satisfied.and will use them again. recall. Very satisfied.and will use them again. More

by JKOTARAK Verified Customer Verified Customer

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They did a great job diagnosing and fixing our air conditioner. We really appreciate it. conditioner. We really appreciate it. More

by ERIC Verified Customer Verified Customer

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The Miller Motors service department did an excellent job communicating the scope of work required, clearly explaining the issues and recommended repairs ahead of time. The repairs were completed professiona communicating the scope of work required, clearly explaining the issues and recommended repairs ahead of time. The repairs were completed professionally and within a timely manner, demonstrating strong attention to customer service and efficiency throughout the entire process. More

by GSKRUNDZ Verified Customer Verified Customer

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Were able to accommodate my schedule which was very helpful , staff was pleasant to work with, spoke ahead of time to part to order my tires and were there when I came in for my appointment helpful , staff was pleasant to work with, spoke ahead of time to part to order my tires and were there when I came in for my appointment More

by Avalanche Verified Customer Verified Customer

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Awesome people. .very competent..very friendly…honest and price is fair.. Great place to buy & service a car .very competent..very friendly…honest and price is fair.. Great place to buy & service a car More

by RACKFABRY Verified Customer Verified Customer

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Service department has communication problems with customers. It’s frustrating That’s all I have to say customers. It’s frustrating That’s all I have to say More

by BROWNSLAKE Verified Customer Verified Customer

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