Morgan Loomis
Morgan Loomis at Brattleboro Subaru

Morgan Loomis | Page 53

Service Advisor

Brattleboro Subaru

1234 Putney Rd
Brattleboro, VT 05301

Contact Me
4.8
554 Reviews

I have been working with Subaru and have owned them myself, I come from a small town in Vermont and love when everyone brings in their animals to visit. I have dogs and cats myself and truly enjoy the environment and personality everyone brings with them to Subaru when they come in.

Dealership Experience

7 yrs, 8 mos

Industry Experience

7 yrs, 8 mos

Specialties & Trainings

service, parts, and customer service

4.8

554 Reviews

Write a Review

554 Reviews of Morgan Loomis

September 22, 2021

Dealership Rating
Employee Rating

Morgan was my main contact. She was wonderful and very helpful in explaining everything. Sean, as usual was also wonderful and informative. And, of course, the hard working guys doing the hands on work. N More

by MARY.REILLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2021

Brattleboro Subaru responded

Mary, thank you so much for your positive rating and review of your recent visit at Brattleboro Subaru. We’d love to continue providing great service to awesome customers like you. Thanks again!

September 22, 2021

Dealership Rating
Employee Rating

What is a reliable vehicle?… Throughout my life I have asked myself that question soo many times. “How important is the comfort of the interior?” “What is the easiest interior material to maintain?” What More

by Maklemore1978
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Crosby , Rachael Hunt

Sep 22, 2021

Brattleboro Subaru responded

Thank you so much for leaving this excellent rating and review. We're delighted to hear that you had such a great experience with Rachael and that she was able to answer all of your automotive questions and concerns. Please let us know if we can help you with anything further, and thank you again for taking time out of your day to leave us this kind review.

September 20, 2021

Dealership Rating
Employee Rating

From the moment the service department answers the phone they are courteous, efficient, and knowledgeable, solving my car issues. More

by VTNYC56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Barkow, Amanda Crosby

Sep 20, 2021

Brattleboro Subaru responded

We are happy to hear that you were taken care of from start to finish. Thanks for the review!

September 19, 2021

Dealership Rating
Employee Rating

We had a problem where the battery was drained and the Outback wouldn't start. We were given a priority service appt and the problem was found and fixed. We appreciate the prompt service and the professio More

by jbarlow6062
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

Brattleboro Subaru responded

We are happy to hear that our Service Department could fix your car and get you back on the road promptly!

September 17, 2021

Dealership Rating
Employee Rating

Great service for a quick state inspection! The lobby was comfortable, the employees were nice, and I was waiting (as promised) for less than an hour. More

by SBTILGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

Brattleboro Subaru responded

Thank you for your review and high star rating!

September 17, 2021

Dealership Rating
Employee Rating

friendly, efficient ,helpful ,on time service answered my questions talked with my sales man while i was there he asked how i was doing ect. very nice guy More

by cmmerrill021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

Brattleboro Subaru responded

We strive for a high level of customer satisfaction and are glad to hear that you were well taken care of during your time at Brattleboro Subaru.

September 17, 2021

Dealership Rating
Employee Rating

Nice people I worked with, The price still seems a little high for an oil change (Am I wrong ? More

by richardmichelman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2021

Brattleboro Subaru responded

Richard, thank you for your review and high star rating.

September 16, 2021

Dealership Rating
Employee Rating

This is the best dealership to have your car serviced. Staff is very helpful and knowledgeable. More

by trose330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 16, 2021

Brattleboro Subaru responded

trose330, we strive for a high level of customer satisfaction and are happy that our Service Department could provided you with a great experience!

September 15, 2021

Dealership Rating
Employee Rating

Very pleased with the service dept so far. This is only my second visit and each time the service provider explained the service to be performed and the approximate wait time. In both instances they were s More

by jads18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2021

Brattleboro Subaru responded

jads18, we strive for high customer satisfaction and are happy to hear our Service Department has been able to make your experiences here pleasant.

September 15, 2021

Dealership Rating
Employee Rating

I was disappointed at how long it took to get an appointment and the fact that additional work supposedly needed to be done. How would I know if the car had been sanitized? That was not mentioned t More

by DenaFletcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 28, 2021

Brattleboro Subaru responded

Hello Dena Fletcher, I want to apologize for how long it took to get an appointment, but since restrictions were lifted the number of vehicles wanting servicing, along with the lack of additional work force available (seen by many businesses) that makes scheduling a time to be further out than we are accustomed to. In reference to additional work needing to be performed, our goal is to assure our customers are aware of any needed servicing, but it is not required to be repaired here. If in the future you would like your vehicle sanitized before being returned, we will gladly perform that. Also I apologize for the reminder sticker not being installed and we can mail one of those right to you. If you would like to discuss further, feel free to contact me. Shawn McMillan Service and Parts Director

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