Morgan Loomis
Morgan Loomis at Brattleboro Subaru

Morgan Loomis | Page 57

Service Advisor

Brattleboro Subaru

1234 Putney Rd
Brattleboro, VT 05301

Contact Me
4.8
582 Reviews

I have been working with Subaru and have owned them myself, I come from a small town in Vermont and love when everyone brings in their animals to visit. I have dogs and cats myself and truly enjoy the environment and personality everyone brings with them to Subaru when they come in.

Dealership Experience

8 yrs

Industry Experience

8 yrs

Specialties & Trainings

service, parts, and customer service

4.8

582 Reviews

Write a Review

582 Reviews of Morgan Loomis

September 07, 2021

Dealership Rating
Employee Rating

I brought the car in for a routine inspection and car returned with a problem not present when it arrived—car now makes screeching sound when turning left. More

by ntc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Sep 20, 2021

Brattleboro Subaru responded

Our goal is always to provide a positive service experience and we have attempted to assist this customer. We are waiting for a response and will assist them as soon as we hear from them. Shawn McMillan Service and Parts Director

September 07, 2021

Dealership Rating
Employee Rating

Very helpful service team and Service manager. I also was offered financial support for some of the recommendations for repair. I appreciate that financial support ! More

by RUTHKIBBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Brattleboro Subaru responded

RUTHKIBBY we are so happy to hear that you enjoyed your experience with our Service Department and that you were well taken care of.

September 06, 2021

Dealership Rating
Employee Rating

Service to auto was great however I waited in waiting room for over an hour AFTER the finish time on my car. The only thing separating me from clerk was glass wall with glass door. They knew I was wait More

by ANNETTE7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2021

Brattleboro Subaru responded

ANNETTE7 we apologize for not contacting you in a timely fashion. Our Service staff is usually very good about checking in the waiting room.

September 02, 2021

Dealership Rating
Employee Rating

Very professional and helpful. They listened to my concerns. When they completed the task,, they gave me feedback and allowed time for questions and queries. More

by oneltasemple
Recommend Dealer
Yes
Sep 03, 2021

Brattleboro Subaru responded

Thank you oneltasemple for you high star rating and kind words. We are happy to hear that you were well taken care of by our Service Department!

September 02, 2021

Dealership Rating
Employee Rating

This was a big service, and it was done in record time. As far as we know, everything that needed to be done, was done. More

by Gibson1073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2021

Brattleboro Subaru responded

Gibson1073 happy our Service Department could be of help. Take care!

September 02, 2021

Dealership Rating
Employee Rating

ery friendly and efficient service. Comfortable waiting room with complimentary cold and hot drinks. All service work done as promised. Easy to schedule appointment. Also checked for any recalls on the veh More

by jimframe2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2021

Brattleboro Subaru responded

jimframe2009 we're happy that our Service Waiting Room could be very accommodating and that our Service Department was able to help!

September 02, 2021

Dealership Rating
Employee Rating

It was good. They did not fill out the service report correctly and. failed to install a missing. clip on. may 2021 WRX. Overall it was fine everyone was friendly and service was acceptable. At a More

by mhall17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2021

Brattleboro Subaru responded

mhall17 we apologize for not providing a 5 Star Experience. Based on your review information we cannot look up your service history, did we replace the clip? If we did not, let us know and we can get that taken care of.

September 01, 2021

Dealership Rating
Employee Rating

Top notch service!! Very pleased with the way my service was handled. It was much appreciated being squeezed in without an appointment. Thank you very much!! More

by tfalzo82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2021

Brattleboro Subaru responded

tfalzo82, we strive for 100% customer satisfaction and are happy that our Service Department could accommodate you and take care of your automotive needs!

September 01, 2021

Dealership Rating
Employee Rating

Even after 6 years, I love my Subaru Crosstrek and don't let anyone else do anything to it, just the pro's at Brattleboro Subaru! More

by galinvt2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Higley, John McLean

Sep 02, 2021

Brattleboro Subaru responded

galinvt2004 happy to hear that after six years you are still enjoying your Subaru Crosstrek! Thank you for your recommendation.

September 01, 2021

Dealership Rating
Employee Rating

Very friendly and efficient service. Comfortable waiting room with complimentary cold and hot drinks. All service work done as promised. Easy to schedule appointment. Also checked for any recalls on the veh More

by RKRAMSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 02, 2021

Brattleboro Subaru responded

RKRAMSKY we are happy to hear you enjoyed your experience with our Service Department. Take care!

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