Morgen Johannessen | Page 9

Straight shooters with efficient communication. We travelled nearly 4 hours to purchase a vehicle and were pleased that the team had been clear and honest in their communication prior to our trip. We travelled nearly 4 hours to purchase a vehicle and were pleased that the team had been clear and honest in their communication prior to our trip. Everyone walked away happy, More

by adelae Verified Customer Verified Customer

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Came in to take a look at the stock of newer trucks that they had on their lot, wasn't planning on purchasing anything at the time, but when I encountered Morgen, he was super informative about the trucks h they had on their lot, wasn't planning on purchasing anything at the time, but when I encountered Morgen, he was super informative about the trucks he was showing me, and I felt like he knew his product very well. He found me the perfect truck, with several rebates through GM, and I couldn't pass up the deal. Finance manager was very friendly, and wasn't pushy. Keep this young man around! He represents the dealership very well. More

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Quick, easy, NON AGRESSIVE! Most dealerships don't have this sort of experience when going through the car buying process. But Morgen and Darryl found what I needed, held the Most dealerships don't have this sort of experience when going through the car buying process. But Morgen and Darryl found what I needed, held the car for me while I got my finances in order, and got me in and out without issue. Will definitely come back for future vehicle purchases. More

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Service department should be more proactive at informing a client status updates an a part when the vehicle is down and waiting for a year. Please refer to my 2014 Chevy and a transmission control module in a client status updates an a part when the vehicle is down and waiting for a year. Please refer to my 2014 Chevy and a transmission control module in your service records. I shouldn’t have had to reach out every couple of months and feel like I was forgotten. Regular communication would have put me at ease and insure I wasn’t forgotten about. Even if there was no updates, a phone call or text initiated by your team (instead of by me) every couple of weeks would have gone a long way. More

by rhondaguethe Verified Customer Verified Customer

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Finally a staff that listened to how I wanted to be treated and delivered on my expectations. No pressure and yet helpful and well informed. treated and delivered on my expectations. No pressure and yet helpful and well informed. More

by rickkermen Verified Customer Verified Customer

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We felt that they were personable and listened well. They answered all our questions and solved some problems that came up. They even fixed a problem on the vehicle and replaced some items they weren’t They answered all our questions and solved some problems that came up. They even fixed a problem on the vehicle and replaced some items they weren’t required to just to make sure we were happy with the deal. Overall we were very satisfied. More

by G Lindell Verified Customer Verified Customer

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dishonest, high pressure, and offering to remove a biased itemized “safety and security package” when he could of done that in the first place my husband decide to buy somewhere else. biased itemized “safety and security package” when he could of done that in the first place my husband decide to buy somewhere else. More

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Knowledgeable and willing to go the extra mile to support us in buying a new vehicle! us in buying a new vehicle! More

by zephyrmc Verified Customer Verified Customer

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Everyone at Northwest Chevy is easy to work with. They all have good communication. This has been my third vehicle purchase from them. They all have good communication. This has been my third vehicle purchase from them. More

by justusaaron77 Verified Customer Verified Customer

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MY experience they are professional sales team and friendly and they had best deals prices and all truck,car are clean title good mileage no smelling bad also they give customers time to choose what c friendly and they had best deals prices and all truck,car are clean title good mileage no smelling bad also they give customers time to choose what customers like to purchase More

by Obadiah njoroge Verified Customer Verified Customer

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