Mousa Saleh

Vallejo Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review, Linda! We truly appreciate you taking the time to share your experience. We’re especially happy to hear that you felt comfortable and never pressured when you walked through our doors. Our goal is always to listen to our customers, understand their needs, and work hard to find the best possible solution. We’re also glad our team was able to take the time to explain the process, help you access your documents, and even assist you after your visit when you had trouble opening an email. That level of support is exactly what we want every customer to receive. Thank you for trusting Vallejo CDJR and allowing our team to help you. We truly appreciate your business and look forward to being here for you whenever you need us! — Mousa Saleh General Manager Vallejo Chrysler Dodge Jeep Ram

Vallejo Chrysler Dodge Jeep Ram responded

¡Muchas gracias, Dolores, por compartir su experiencia! Nos alegra mucho saber que Ricardo les brindó un servicio excelente y que salieron muy contentos con la atención recibida. Es un gusto saber que se les mantuvo informados en todo momento y que el proceso fue claro y agradable para ustedes. Apreciamos mucho su confianza y su recomendación. ¡Aquí estaremos siempre para servirles!

Vallejo Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback. We’re sorry to hear your recent experience with our service department did not meet expectations. We take concerns like this seriously, especially when they reflect a change from prior visits. Your feedback will be reviewed by our management team so we can better understand what went wrong and address it with the appropriate staff. We appreciate you bringing this to our attention and regret that we missed the mark on this visit.

Vallejo Chrysler Dodge Jeep Ram responded

Hi Jennifer, Thank you for the great review! I’m glad to hear Kevin took such good care of you and made your experience a positive one. Treating our customers like family and helping everyone—no matter their situation—is exactly what we strive for. We truly appreciate your recommendation and your kind words. I’ll be sure to pass this along to Kevin—he’ll be happy to hear it! Enjoy your new vehicle, and we’re always here if you need anything. Best regards, Mousa Saleh General Manager Vallejo CDJR

Vallejo Chrysler Dodge Jeep Ram responded

Hi, Thank you for the amazing review! I’m really glad to hear that Andrick provided a pressure-free, attentive experience—that’s exactly how car buying should be. Taking the time to listen and guide our customers the right way is what we’re all about. I’m also happy we were able to earn your trust and help you make the right decision. I’ll be sure to share your kind words with Andrick—he’ll truly appreciate it. Enjoy your new vehicle, and please don’t hesitate to reach out if you ever need anything! Best regards, Mousa Saleh General Manager Vallejo CDJR

Vallejo Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We’re glad to hear you appreciated the attention, communication, and value we strive to provide every customer. We truly appreciate your support and look forward to helping you again in the future. Welcome to the Vallejo CDJR family! – Mousa Saleh General Manager, Vallejo Chrysler Dodge Jeep Ram

Vallejo Chrysler Dodge Jeep Ram responded

Ashake, thank you for the great review! I’m very happy to hear that Larry was able to help get you back behind the wheel and make the experience a positive one for you. Our team works hard to take care of our customers and find solutions, so it means a lot to hear that you felt supported throughout the process. We truly appreciate your recommendation and your business. Enjoy your vehicle, and thank you for choosing Vallejo CDJR! — Mousa Saleh General Manager Vallejo CDJR

Vallejo Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. I’m glad to hear that our team was pleasant, experienced, and well qualified, and that they were able to assist you during an important decision. Creating a comfortable, pressure-free environment is very important to us, so I’m pleased to know that made your experience easier. We truly appreciate your trust in Vallejo Dodge Jeep Ram and look forward to assisting you again in the future. Best regards, Mousa Saleh General Manager Vallejo Dodge Jeep Ram 🚘

Vallejo Chrysler Dodge Jeep Ram responded

Thank you for the great review! We’re so happy to hear our team was amazing and truly cared about finding the right vehicle and payment that fit your needs. We appreciate your trust and look forward to helping you again in the future!