Muriel Brown | Page 2

The lady behind the counter service was very helpful and they did a great job on my car they did a great job on my car More

by SHAREEFG193 Verified Customer Verified Customer

Print

My overall experience was excellent. From the time I entered until the end of the service. From the time I entered until the end of the service. More

by ARUFFIN Verified Customer Verified Customer

Print

My service agent is always very welcoming and knowledgeable. My Service time was fast as well. knowledgeable. My Service time was fast as well. More

by Jackson15 Verified Customer Verified Customer

Print

Great dealership full of helpful and awesome employees. They will help you with whatever you need. They will help you with whatever you need. More

by KUUGAKILLER1997 Verified Customer Verified Customer

Print

They do good work and keep prices reasonable. They do not push for unnecessary repairs. They do not push for unnecessary repairs. More

by npendergrass Verified Customer Verified Customer

Print

Everyone was very polite, friendly, and the service was fast. I would definitely. The front desk was very accommodating. fast. I would definitely. The front desk was very accommodating. More

by TUCKERD28 Verified Customer Verified Customer

Print

Service was excellent. Everything was explained very well. Check out and review of services was detailed. Along with future needs on maintenance. Everything was explained very well. Check out and review of services was detailed. Along with future needs on maintenance. More

by HOTROD1983 Verified Customer Verified Customer

Print

So a safety part was missing off of my new 2026 vehicle. I was told online to contact a manager. I called the store, who wouldn't give me a manager and I have yet to get a response from any manager. The fir I was told online to contact a manager. I called the store, who wouldn't give me a manager and I have yet to get a response from any manager. The first call, I was told they were busy. After this, they ghosted me. It took weeks and finally calling Nissan USA to get the missing part. I was very patient and polite about this at first, until I was told by the dealership that I should go buy the missing part from the store. This was after they said over the phone that they had the part. We still don't have the ability to pay the monthly loan payment online. I tried the app on two phones and the website on 3 computers. They're option was for me to pay the $3.50 processing fee for them to take my payment. Find a different company and dealership to deal with. If you choose to go here, plan to spend 6 hours here since the both times I bought a car here, they only had one finance person. More

Print

All employees at the Auffenberg Nissan dealership in O'Fallon, IL were extremely helpful, especially Alex! O'Fallon, IL were extremely helpful, especially Alex! More

by ABHALL32826 Verified Customer Verified Customer

Print

Everyone was very courteous and professional. My car was serviced in a very timely manner. My car was serviced in a very timely manner. More

by EBADJIE Verified Customer Verified Customer

Print