Musavir Bhurgri

They will damage your car during a detail then won’t show you footage when you ask what happened. Way to take advantage of a customer… a single mom at that. you footage when you ask what happened. Way to take advantage of a customer… a single mom at that. More

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SOLD A LEMON! BUYER BEWARE OF THIS DEALERSHIP! My experience with 405 Motors has been a financial disaster. In less than 24 hours my ’04 4Runner purchase went f BUYER BEWARE OF THIS DEALERSHIP! My experience with 405 Motors has been a financial disaster. In less than 24 hours my ’04 4Runner purchase went from positive to extremely negative once I realized I’d been “taken” and sold a lemon-- and a really rotten one at that. From day one onward numerous and significant mechanical and cosmetic problems have reared their ugly heads. Namely: TRANSMISSION: *Rebuilt twice* at 405 Motors and *failed twice* in less than 10,000 miles. I have invested over $6,000 in transmission repairs for a vehicle that came with a 30-day power train warranty. BRAKES: Was a safety check ever performed??!! RIGHT FRONT AXLE SHAFT: Damaged beyond repair; needed complete replacement CLEAR COAT AND PAINT: All upward facing surfaces exposed to sunlight had missing clear coat and badly faded paint When 405 Motors repairs had to be redone by their service department—and “redone” was more often the case than not because of unsatisfactory workmanship from the start--customer service became nonexistent. Stonewalling, ducking phone calls, intimating customer fault, and attempting to weasel out of warranties added insult to injury. Worn down over time by frustration and aggravation, I had enough of 405 Motors. I took my vehicle to Magic Toyota in Edmonds for the third transmission rebuild (brakes and axle shaft work too). REPAIRS HAVE BEEN DONE RELIABLY AND PROFESSIONALLY BY MAGIC TOYOTA’S EXCELLENT SERVICE DEPARTMENT. They “walk the talk” of quality workmanship and customer service. Bottom line: 405 Motors repair work has been shoddy and unprofessional. The service department is a notch above shade tree mechanic. That’s being kind. The cost of repairs to date on my vehicle has been enormous. The vehicle purchase price was $16,000. My out of pocket expenses for repairs have amounted close $10,000 and that’s with two warranties from 405 Motors and not including the cost of a second sunroof fix, this time being repaired properly at Magic Toyota as I write this. Further necessary cosmetic repairs will include a paint job and driver’s seat cover replacement due to leather splitting. Both of these problems were repaired initially at 405 Motors but need to be redone. ALL MECHANICAL AND COSMETIC REPAIRS DONE AT 405 MOTORS HAVE HAD TO BE REDONE. Needless to say, I could have purchased a newer vehicle in much better condition with the money I've put into a 16-year old vehicle! More

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Buyer beware!!!!!! READ BEFORE YOU BUY!!!!! Back in the beginning of April I decided to buy a truck. I went in to 405 and found a low mile f160 only 50k on her. Loo READ BEFORE YOU BUY!!!!! Back in the beginning of April I decided to buy a truck. I went in to 405 and found a low mile f160 only 50k on her. Looked straight and clean. Picked it up drove it home got home and I smelled oil so I looked and it was wet on the underside of the engine that and I could hear a tick almost like an exhaust leak. I called and they said it was prob residual from when they changed the oil pan gasket. But to bring it in and they will clean it off. So I drove it back in. Btw I live 35 miles away. They cleaned it off and told me the tick in the engine bay was reverb from the muffler and it needed to be replaced. No biggie I already bought a flow master for it anyway. I put the flow master in still had the tick. Still had the oil smell and wetness. It also had a vibration in the rear that that I originally thought it was the super cheap tires they put on it but that was also a first upgrade and the vibration was still there so I paid to take it to Ford for a second opinion. Turns out the oil pan was still leaking. As well as the rear main seal, valve cover and timing cover. The rear wheel is warped causing the vibration they said the engine tick was internal which I already suspected. Not only that but they said my rear brakes were going to need to be replaced soon yet the inspection 405 showed me stated my brakes were at 80% still. Luckily it had dealer warranty so I dropped it off to them only 2 weeks after I got the truck on my way to head for vacation. I called them later that week and they said they were going to fix the oil leaks but not the warped wheel. I asked about the tick and was told that their tech said it was the muffler. I said that's funny as I already replaced the muffler and ford says it is internal. They said oh I'll have them look at it again. A few weeks into them having my truck they say the tick was from a spark plug and I can pick up the truck Monday. Monday comes I call them and am told that the plug backed itself out again and that it is a bent valve and needed a new engine. I'll said the truck is low miles and I don't want a salvage or used engine. I was told not to worry they will get a remanufactered engine. So now they have had the truck for a month and a half. And am told I will have my truck in time for the holiday weekend. The day I am planning to pick it up I am told the new engine is leaking oil from the head gasket and they need to possibly warranty that engine. They put me in a little 2006 crv (I bought a truck for my kids and my dogs) I ended up having to fix the aux power jack in it for our trip as it didn't work since they said they had a vw suv for me to use but after driving half way there they told me it had issues and I couldn't use it. After a few weeks of taking the head off and verifying it was bad at a machine shop they end up sending the engine out for the replacement one. I told them I was over it and they needed to make it right so they ended up running my credit (which I never authorized or signed anything authoring them to do it) and they asked if I would be able to put money down on a different truck. Fast forward to them having my truck for 2 1/2 months. The new engine comes in. They have me in this giant Toyota truck like I said I have a family and dogs and needed a truck. The truck had popping and clanking ball joints which I eventually took back to them do to the unsafe nature of it. They get the new remanufactered engine installed and are trying to get it running smoothly. I said ok keep me posted. A few days later I call them (they never call back) I speak to someone working there to get an update and he had the attitude that I was annoying him. Mind you I have not once yelled at them. Not once lost my cool. I said to him I've waited 2 1/2 months so me calling every couple days for an update isn't a big deal. He said no but it slows us down. Pretty sure he isn't the one doing the work and that was a service advisor job to speak to customers. After being hung up on I drive in there and see the truck getting worked on and am told a few more days. That day comes and goes. Then I call again and am told the new engine has 2 cylinders with no compression so that remanufactered engine is also bad. So now there is supposed to be a new engine coming in. I am doubting they are truly remanufactered engines but actually from a salvage yard but time will tell when I get the truck and the paperwork and warranty on the engine they eventually put in. Oh ya. They have had the truck now for over 3 months and haven't heard anything in a couple weeks. I called and was told they would call me back but I'm not holding my breath. So moral of the story... Buyer beware!!!!!! Almost forgot. Their detail job consists main of just a wash and vac. I had to shampoo my truck 3 times to get it clean on the inside... More

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Love my new car I had a great experience with this dealership. My car is amazing. Would deffinelty recommend. I did not feel pressured to buy, they were friendly and I had a great experience with this dealership. My car is amazing. Would deffinelty recommend. I did not feel pressured to buy, they were friendly and honest. More

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Perfect Deal Went to 405 Motors for a used vehicle and had a trade in. Was impressed with the management and friendly service. Got the car I wanted at the terms I Went to 405 Motors for a used vehicle and had a trade in. Was impressed with the management and friendly service. Got the car I wanted at the terms I could afford and drive away with a smile on my face. Thank you. More

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Amazing Service From the moment I walked in the door to the moment I left with a car, I felt like a part of the family. Everyone was nice, helpful, smiling, and welc From the moment I walked in the door to the moment I left with a car, I felt like a part of the family. Everyone was nice, helpful, smiling, and welcoming. Classy cars, classy people!!! More

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Great experience We bought a 2014 Acura MDX last year and I have to say that we had a great experience with 405 motors. The staff was very friendly and patient in expl We bought a 2014 Acura MDX last year and I have to say that we had a great experience with 405 motors. The staff was very friendly and patient in explaining all the things related to the car which helped in making a decision quicker. We had requested for a service check done by Acura Lynnwood, and they immediately agreed to it. They also arranged for the used car loan which beat the interest rate offered by my lender. I would strongly recommend this dealership. More

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Excellent Car Buying Experience My wife and I visited 405 Motors for the first time and purchased a used vehicle. The experience was fair, friendly and quick. Entire staff helpful an My wife and I visited 405 Motors for the first time and purchased a used vehicle. The experience was fair, friendly and quick. Entire staff helpful and knowledgeable - Highly Recommended! More

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Great place to buy a used car We had a great experience to buy a used car from 405 motors and enjoyed working with Musavir. He was very communicative and understood our expectation We had a great experience to buy a used car from 405 motors and enjoyed working with Musavir. He was very communicative and understood our expectation. Thanks. More

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Excellent Customer Service I bought my Mercedes Benz model GL450 at 405 Motors; the customer service was excellent from the beginning to the end. First I took the car to my pers I bought my Mercedes Benz model GL450 at 405 Motors; the customer service was excellent from the beginning to the end. First I took the car to my personal mechanic for inspection before finalizing all paper work. Second during the inspection we missed a broken middle seat handle; after a week I called them then took the car to their office. Mr. Ken Imad (one of the sale personnel), very friendly and enthusiastic person introduced me to Mr. Musavir the manager in charge of the parts and services, whom is also a very friendly and pleasant person. Mr. Musavir told me that he will order the part and he will notify me when the part arrived. In less than four (4) days I received a call from him; then I took the car there on the following Wednesday after work (around 2:30PM) and immediately Mr. Raff Khan (Maintenance & Services Manager) and his technician installed the seat handle in less than 30 minutes without any additional charges. In summary, my experience when at 405 Motors automotive sales & service was excellent; I met very friendly and enthusiastic and honest people. The vehicles are excellent, better quality; I did not encounter any mechanic issue with my car at this point. As far as recommendation; 405 motors is an excellent and trusted place to get your next trouble free used car Note: Do not forget to ask to Mr. Bari to find you a best rate. He is great man, very friendly as well. More

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