NELSON MERCED

Dropped off my truck in the morning to do warranty work. I called twice in the afternoon to find out the status. Nobody returned my call. Third time I called and they were closed. Next morning I called and I called twice in the afternoon to find out the status. Nobody returned my call. Third time I called and they were closed. Next morning I called and they forwarded me to my service advisers phone since he was working at home. Went to voicemail. I called again to speak to manager. Went to voicemail. Third time I spoke to another advisor who was kind enough to look and advised me that my truck was ready yesterday. More

by DOMINOMG23 Verified Customer Verified Customer

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The team are fantastic to work with. All the professionals were very friendly and polite. All the professionals were very friendly and polite. More

by LUGOFAUSTINO Verified Customer Verified Customer

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Great experience with the staff and the salesman in the dealership and very happy and satisfying purchasing a car from this dealership dealership and very happy and satisfying purchasing a car from this dealership More

by oswaldalfaro Verified Customer Verified Customer

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The dealership is ok, unfortunately there are some shady people who work there. Be careful. people who work there. Be careful. More

by Jfordfur Verified Customer Verified Customer

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Great service nice display of inventory was treated great finance was way above average thanks for the great job finance was way above average thanks for the great job More

by Ford9815 Verified Customer Verified Customer

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Not to familiar with the dealership, bought a maintenance package and so far so good maintenance package and so far so good More

by dnewman213 Verified Customer Verified Customer

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Easy and fast service from time I walked in and walked out. Everyone was. Extremely friendly. out. Everyone was. Extremely friendly. More

by threesmiths99 Verified Customer Verified Customer

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Salesman Carlos worked hard to get me and Teresa into are new F350 Anthony from finance got the numbers right were I wanted to be and manny did a fantastic job on all the paperwork keeping Teresa and I infor new F350 Anthony from finance got the numbers right were I wanted to be and manny did a fantastic job on all the paperwork keeping Teresa and I informed the whole way More

by Ford9815 Verified Customer Verified Customer

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I had some issues in the past, went to the Mt. Dora one bought a truck then. I went back 2 days ago and didn't helped me out. Someone recomended me Nelson in Clermont and the guy was great, he wen Dora one bought a truck then. I went back 2 days ago and didn't helped me out. Someone recomended me Nelson in Clermont and the guy was great, he went above and beyond so I got the truck from you. Thanks. More

by pepito_perez16 Verified Customer Verified Customer

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