NICHOLAS JAMES ALVAREZ | Page 5

Great Experience! ! 100% satisfaction. Nick went over and beyond to ensure we had a great experience ! 100% satisfaction. Nick went over and beyond to ensure we had a great experience More

by kunk82 Verified Customer Verified Customer

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Un servicio exelente muy buena atención los vendedores muy atentos y agradables personas un ambiente muy agradable muy atentos y agradables personas un ambiente muy agradable More

by leandroestradaanazco Verified Customer Verified Customer

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The new GM, management and excellent salesman, Nick Alvarez, made sure I was looked after and went the extra mile to assist me. I will happily go back to them for my next vehicle. Alvarez, made sure I was looked after and went the extra mile to assist me. I will happily go back to them for my next vehicle. More

by CONRAD CALLOW Verified Customer Verified Customer

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Worked with Nick for 3 days prior to driving 2 hours to purchase the 2021 VW Jetta SEL Premium. Nick provided everything I asked for and we discussed the estimated out-the-door quote. I indicated to him purchase the 2021 VW Jetta SEL Premium. Nick provided everything I asked for and we discussed the estimated out-the-door quote. I indicated to him on multiple occasions, on different days, the VW Advantage plan for $1999 was a deal breaker. He understood this. Fast forward 3 days, I drive 2 hours to go purchase the car, cash in hand and my own tag. However, once I got there, he showed me the final cost which included the VW Advantage plan for $1999. I told him, as I previously discussed with him, that was a deal breaker, and he even acknowledged I communicated that to him multiple times. In comes the Russ Blank, sales leader. Russ starts off by telling me he doesn't understand why this car is priced so low and that the VW Advantage plan cannot be removed because they would lose money on the car. Just so everyone knows, the VW Advantage plan is mostly PURE PROFIT to the dealer for a bunch of garbage protections that are completely unnecessary or are grossly overvalued. I found it odd, Russ says he was unaware this car was priced so low but was able to correct me instantaneously when I reminded him the car had been on the lot for 56 day. Apparently was on the lot for 58 days. Then Russ offered me another vehicle at a higher price which he said he could drop the VW Advantage Plan on. He also told me that he couldn't by the car I was trying to buy from auction at the price they were selling it and that is why he couldn't waive the Advantage plan. Folks, that should tell you something right there about what that plan is really all about. Russ went on to tell me they had a policy that for any car that has been on the lot for 60 day they ship off to auction. There were multiple other lies. I requested the GM to call me, to date I have not received a call from them. Honestly, I will be surprised if they do call me. Nick was a nice guy but lead me to believe I could purchase the car without the VW Advantage plan by not offering up anything to the contrary when I indicated to him that was a deal breaker. Russ Blank is, simply a liar! I cannot, in good conscience, recommend VW North Tampa to anyone and recommend BEWARE! More

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Chip from the finance department apparently signed me up for a third party loan payment service called AutoPayPlus without my consent. Shocked when people are kind but sneaky and scammy. Just be honest and for a third party loan payment service called AutoPayPlus without my consent. Shocked when people are kind but sneaky and scammy. Just be honest and I won't feel so disgusted by your poor ethics. More

by SCAMMEDBYCHIP Verified Customer Verified Customer

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We have always received great service! They are courteous l, fairly priced, and very informative. They are courteous l, fairly priced, and very informative. More

by KLBAKER0115 Verified Customer Verified Customer

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The buying process was simply, efficient and quick. The team was knowledgeable and professional. Thank you. The team was knowledgeable and professional. Thank you. More

by RICKBOROWIAK Verified Customer Verified Customer

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Effective, knowledgeable, professional and kind. I was greeted promptly. The inventory exceeded expectations and the rates were low. I was greeted promptly. The inventory exceeded expectations and the rates were low. More

by raphaeltaft Verified Customer Verified Customer

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My salesman Nick was great. I will make sure all of my future VW purchases come from this dealership. Great team ! I will make sure all of my future VW purchases come from this dealership. Great team ! More

by MADISONGIO Verified Customer Verified Customer

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Nick did a great job selling me the Lexus UX250h. He listened to my needs and sold me on the car. He listened to my needs and sold me on the car. More

by Tennisracket2013 Verified Customer Verified Customer

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