NICK MANCUSO
NICK MANCUSO at Rusty Wallace Kia Alcoa

NICK MANCUSO | Page 2

SERVICE ADVISOR

Rusty Wallace Kia Alcoa

4612 Alcoa Highway
Louisville, TN 37777

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4.8
307 Reviews
4.8

307 Reviews

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307 Reviews of NICK MANCUSO

June 06, 2024

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Employee Rating

Service and labor fees are too high and forcing people to go elsewhere. For their repairs More

by lisaw175
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Recommend Dealer
Yes

June 05, 2024

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Great customer service and very timely. Service was done before the projected time for completion. More

by dmunsey29
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Taylor, Denise Burris

June 05, 2024

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Employee Rating

The service department is wonderful! Fast, friendly, professional, and keeps you informed of any delays or needs. More

by Kelley D.
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Workmanship
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Recommend Dealer
Yes

June 04, 2024

Dealership Rating
Employee Rating

Very professional! Waiting area is clean with plenty of snacks. Service center does a thorough check of all car components and explains in a way everyone will understan More

by NCHELWIG3
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Recommend Dealer
Yes

June 02, 2024

Dealership Rating
Employee Rating

Great service. Communication and updates are good. Always had a loner when car in service More

by Sandy
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Recommend Dealer
Yes

June 02, 2024

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Went for an oil change came home with a car full of problems that I will have to pay for to figure out what they did and then pay for them to fix said problem they made in the first place. More

by alex.pauline.94
Service Price Transparency
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Recommend Dealer
No

June 01, 2024

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Aubrey was respectful, knowledgeable and patient. I would purchase a vehicle from him again. Sandy Bell More

by Sandybell1333
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

May 31, 2024

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I have taken my 2019 Kia Sorento to Rusty Wallace Kia service center for several manufacturer’s recalls. They’ve always been prompt in starting and completing the work while I waited in their comfortable More

by richardcross148
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Recommend Dealer
Yes

May 29, 2024

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I was able to get an appointment within one week at Rusty Wallace Kia, and they started on my car immediately when I brought it in. The service representative told me it would take an hour and 20 minutes, an More

by brad.vanderzanden
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Recommend Dealer
Yes

May 29, 2024

Dealership Rating
Employee Rating

The service was good and gave me the information of what my car need and went great More

by garyleroy91
Service Price Transparency
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Recommend Dealer
Yes
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