NICK MANCUSO | Page 3

Since I didn't get a phone call back I will summit a new survey. I brought my car in last year for check engine light and hesitation. They reset the car and sent me on my merry way. It was matter of day survey. I brought my car in last year for check engine light and hesitation. They reset the car and sent me on my merry way. It was matter of days the check engine light came back on. I called Several times and was told your service center was booked way out. So I let it go. This time I came back in check engine light back on. Hesitating and losing power on exclamation. Headlights and tail lights blowing frequently. I've changed lights 4 times around the vehicle. When I came in I was charged 420+ dollars to change spark plugs. I was told my milage didn't cover spark plugs. Why didnt it cover last visit when I came in. I am very tired of purchasing warranty And it not covering. Plus I would of had to pay for diagnostics anyway I can't believe Your charges for spark plugs. I could of gotten full tune up at firestone Where I service my Kia. I will be taking my business elsewhere if your service center Doesn't find out what is wrong with my car. I won't pay another diagnostics for Your lead people to tell me it's not covered. More

by KCDRAGONFLYI Verified Customer Verified Customer

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Great customer service. Knowledgeable employees, who are always willing to help. Great service department. In and out quickly. Knowledgeable employees, who are always willing to help. Great service department. In and out quickly. More

by jchap1968.jc Verified Customer Verified Customer

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Service writers do a great job in letting you know what is going on with you car. A great dealership! is going on with you car. A great dealership! More

by sarge12345 Verified Customer Verified Customer

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Was very accommodating when I had to leave my car there due to travel! Very pleased with my service. due to travel! Very pleased with my service. More

by REBECCA Verified Customer Verified Customer

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Very quick response and very knowledgeable staff very clean and friendly dealership they really keep you informed on your car clean and friendly dealership they really keep you informed on your car More

by walker_doug7 Verified Customer Verified Customer

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I Have bought my vehicle from you guys , iv had 3 different, and loved them all just improved on each one bought.. I love being there the people is so nice and helpful. The service dept is very helpf different, and loved them all just improved on each one bought.. I love being there the people is so nice and helpful. The service dept is very helpful, and thank you guys for the snacks. More

by CONNIESLEE806 Verified Customer Verified Customer

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Great experience. Nick Mancuso in service area was fabulous…professional, courteous and warm. Thank you! Nick Mancuso in service area was fabulous…professional, courteous and warm. Thank you! More

by SPDEBORD Verified Customer Verified Customer

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Would like my name spelled correctly it is Michael not Micheal. Also when I left didn’t like the fact a sales person called me and was begging me to come back in to take a look at new cars when I’m not lo Micheal. Also when I left didn’t like the fact a sales person called me and was begging me to come back in to take a look at new cars when I’m not looking for one. More

by MTCHANDLER2018 Verified Customer Verified Customer

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I’m very pleased with Rusty Wallace Kia off Alcoa Hwy. I would recommend this dealership to all my friends. I would recommend this dealership to all my friends. More

by JLPAYNE71 Verified Customer Verified Customer

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Great service and great people from the sales staff to. the financing staff to the service staff the financing staff to the service staff More

by BALLENTINE422204 Verified Customer Verified Customer

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