NICK MANCUSO | Page 27
SERVICE ADVISOR
Rusty Wallace Kia Alcoa
4612 Alcoa Highway
Louisville, TN 37777
307 Reviews
Write a Review307 Reviews of NICK MANCUSO
April 30, 2023
On about 4-19 I went to my car and found that the keyfob would not work to unlock the car. When I did get inside the radio and media screen would not work. When I called to make an appt. was told I could would not work to unlock the car. When I did get inside the radio and media screen would not work. When I called to make an appt. was told I could not be seen until May 15. I said this was unacceptable as I had just been in on April 5 to see if there was something wrong with the locks as I was locked out after just unlocking it. Was told then that that is how the system is supposed to work. They lady that took my call on 4-19 said she would check with the supervisor to see if could be seen earlier. They next morning I received a call to bring my car in that day. When the service checked they found the fuse had been turned off. I don't know how that happened. I am the only driver and didn't even know where the fuse box was. You folks are the only people who have touched my car other than myself.?? More
April 29, 2023
Great staff and quick service. I was the first oil change of the morning and was in and out very quick. They do a great job taking care of the customer. I’ve love how they have fre I was the first oil change of the morning and was in and out very quick. They do a great job taking care of the customer. I’ve love how they have free vending in the waiting area for customers. Top notch service department! More
Other Employees Tagged: DEBBIE FAY, NICK JOHNSON
April 29, 2023
I'm sad that I can't afford to get my oil change there anymore. I can't pay 100.00 dollars. anymore. I can't pay 100.00 dollars. More
Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM , DEBBIE FAY, NICK JOHNSON, Jenna Mayes
April 28, 2023
Prompt and Courteous service the snack room was good Friendly people on the phone to set up the service I won’t hesitate in the future to set up anything else that I need Friendly people on the phone to set up the service I won’t hesitate in the future to set up anything else that I need More
Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM , DEBBIE FAY, NICK JOHNSON, Jenna Mayes
April 26, 2023
Rusty Wallace Kia dealership is a great place to get your vehicle serviced. They have a neat and clean area for the customers waiting to get their car done. vehicle serviced. They have a neat and clean area for the customers waiting to get their car done. More
Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM , DEBBIE FAY, NICK JOHNSON, Jenna Mayes
April 23, 2023
Totally professional, explained my situation with my vehicle easy to understand. Preston kept me updated every step of the way not mention he was a gentleman. My Telluride came out too my great satisfa vehicle easy to understand. Preston kept me updated every step of the way not mention he was a gentleman. My Telluride came out too my great satisfaction. Very happy. Will be going back to this dealership with all my needs. More
Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM , DEBBIE FAY, NICK JOHNSON, Jenna Mayes, Preston Garner.
April 22, 2023
I've been taking my Sorento there since I bought it new, always great people and service waiting room and amenities are great, will always bring my Sorento there always great people and service waiting room and amenities are great, will always bring my Sorento there More
Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM , DEBBIE FAY, NICK JOHNSON, Jenna Mayes
April 21, 2023
We have been pleasantly surprised by the courteousness of all the employees there. The waiting room is very nice, always clean, and stocked up. all the employees there. The waiting room is very nice, always clean, and stocked up. More
Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM , DEBBIE FAY, NICK JOHNSON, Jenna Mayes

