NICK MANCUSO
NICK MANCUSO at Rusty Wallace Kia Alcoa
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NICK MANCUSO | Page 27

SERVICE ADVISOR

Rusty Wallace Kia Alcoa

4612 Alcoa Highway
Louisville, TN 37777

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4.8
275 Reviews
4.8

275 Reviews

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275 Reviews of NICK MANCUSO

March 29, 2023

Dealership Rating
Employee Rating

On time does a good clean job. Courteous. Explained what was needed and work was done on time More

by davis2406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 24, 2023

Dealership Rating
Employee Rating

Staff are all friendly and professional all staff that I met were very helpful and very friendly my service was fast and efficient. On a secondary note the waiting area was the best I've been at at a More

by bob49008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: DEBBIE FAY, Jenna Mayes

March 24, 2023

Dealership Rating
Employee Rating

Very friendly and helpful personnel. Took my vehicle in within minutes of arriving. Even washed the outside of my vehicle before returning to me. More

by GARDNERSUSAN52
Recommend Dealer
Yes

Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM , DEBBIE FAY, NICK JOHNSON, Jenna Mayes

March 24, 2023

Dealership Rating
Employee Rating

I am always pleased with my Kia service center. This time I was a bit disappointed because my car sat outside for a very long time and the woman that checked me in wasn't around. She may have been More

by sogladtobehappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 24, 2023

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Employee Rating

Preston, Nick and the rest of the staff always take care of my family and I. We always recommend! More

by Kia fan 4 life!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Witucki, Kelly Williamson, SKYLAR ROSENBAUM , DEBBIE FAY, NICK JOHNSON

March 23, 2023

Dealership Rating
Employee Rating

Reparación cara, inclumplidos, quedó mal mi carro y me cobraron de nuevo por su mal trabajo. Son unos descarados y mentirosos More

by El engañado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: GREG WAMPLER , NICK JOHNSON, El supervisor o manager

Mar 24, 2023

Rusty Wallace Kia Alcoa responded

Good Afternoon Sorry to hear about your experience I would like to speak to you more about this experience and try to help. my name is Kelly Williamson my number is (865)208-9990 or respond though this site. We value all of our customers and always try to provide Great Customer Service.

March 22, 2023

Dealership Rating
Employee Rating

Got my car in and out fast . Nick is very knowledgeable And I got a free wash More

by Brad stos
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Recommend Dealer
Yes

March 19, 2023

Dealership Rating
Employee Rating

Everyone is very courteous and make sure you are comfortable while your vehicle is being serviced More

by BOBBI1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: NICK JOHNSON

March 14, 2023

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Employee Rating

Excellent service! I definitely will recommend the service to anyone. Loving everyone in the department. More

by DOMINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Williamson, SKYLAR ROSENBAUM , DEBBIE FAY, NICK JOHNSON, Jenna Mayes

March 09, 2023

Dealership Rating
Employee Rating

Great customer service! Very friendly and takes care of their customers. Very clean and fast and efficient More

by STEPHEVERETT1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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