Nady Boutros | Page 48

Aaron Clark was a fabulous salesman! The sales person, Aaron Clark was very knowledgeable. He knew and answered all of my questions. He was very patient when I wanted to drive 3 differe The sales person, Aaron Clark was very knowledgeable. He knew and answered all of my questions. He was very patient when I wanted to drive 3 different vehicles and changed my mind several times! In the end, I got exactly what I wanted! More

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new dodge journey Gave a great price with no haggling sales staff very polite and helpful. Even though it was 95 degrees outside he was more than happy to spend over a Gave a great price with no haggling sales staff very polite and helpful. Even though it was 95 degrees outside he was more than happy to spend over a hour out there with us while the wife went back and forth on what she wanted More

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totally satisfied customer. the sales staff are all so helpful, I love that they actually all work together in making sure the customers are satisfied or any need is fulfilled, I the sales staff are all so helpful, I love that they actually all work together in making sure the customers are satisfied or any need is fulfilled, I truly enjoyed shopping; we brought our jeep in for an oil change and walked out with a second addition to our family a 2500 ram truck. so we have purchased 2 our our vehicles here we wouldn't go any where else. thank you to all the sales people and the service center staff. This is the best place to buy your new vehicle. More

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Thanks so much i want to thank Joe Heisler, Frank Kowalski and Brian Gain they worked with me until I felt Comfortable with my purchase and felt like the decision a i want to thank Joe Heisler, Frank Kowalski and Brian Gain they worked with me until I felt Comfortable with my purchase and felt like the decision and deal was made More

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Very positive experience. Joe Heisler was great to deal with. He never pressured me into making a final decision. Joe was always helpful and courteous when I looked at variou Joe Heisler was great to deal with. He never pressured me into making a final decision. Joe was always helpful and courteous when I looked at various trucks. Always willing to help and had patience with my initial indecisions. Was always willing to make time for me when I was able to stop by. My wife will also be ready to purchase a car soon and we are coming back to see Joe... Would recommend Joe to anyone that is interested in browsing or buying a vehicle at Thomas Dodge. Once we decided on a vehicle, Nady in financing got it all done on his end and it was rather painless. Thanks Joe and Nady! More

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No better service I came in to buy a new vehicle with some constraints and a budget, and Nick and Obi worked with me to find a vehicle I was in love with at a price I c I came in to buy a new vehicle with some constraints and a budget, and Nick and Obi worked with me to find a vehicle I was in love with at a price I could afford, and in a very reasonable amount of time! More

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What a great experience!!!!! My boyfriend has purchased two vehicles here ( one used and one new) in the last few years and always gets his truck serviced here. He's VERY picky a My boyfriend has purchased two vehicles here ( one used and one new) in the last few years and always gets his truck serviced here. He's VERY picky about his truck, has had no issues, and insisted we go here. The salesman (Joe) was great. He was educated on the vehicle and was concerned about our needs and likes. Frank and Nady were great with my finacial/credit concerns and made me feel at ease with the purchase. I highly recommend this dealer for your next purchase and service. I know we won't go anywhere else. This team knows what it takes to make a customer happy and loyal. More

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Loyal Client for Years Friendly, fun staff, been going there for a little over ten years now. Joe was very helpful & friendly, Nady made it simple & Frank was accommodating. Friendly, fun staff, been going there for a little over ten years now. Joe was very helpful & friendly, Nady made it simple & Frank was accommodating. More

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Car Sales Person of the YEAR Faye is an awesome salesman. I came to Faye looking for a vehicle in my time of need. I needed a car desperately. Faye took her time and kept me optim Faye is an awesome salesman. I came to Faye looking for a vehicle in my time of need. I needed a car desperately. Faye took her time and kept me optimistic on the few options that were available to me. When all my hope was gone Faye put in a car that is reliable, stylish, good on gas and with a decent car note. I would recommend anybody to go visit her and see what she can do for you. She is AWESOME! More

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Highly Unethical Finance Manager. Avoid like the plague! Bought a new vehicle in the summer, and love the car. But it was an absolute nightmare dealing with the shady finance manager, and getting a refund o Bought a new vehicle in the summer, and love the car. But it was an absolute nightmare dealing with the shady finance manager, and getting a refund on my extended warranty. It took me 7 months, 5 visits to the dealership, 4 separate cancellation requests to get my money back. The finance manager, NADY BOUTROS, initially lied and sold me stuff COMPLETELY different then what he said I was purchasing. He lied about the warranty, the deductibles, and the maintenance program. I was duped, no question. So, I returned the following day after getting some sleep to cancel all the crap he sold me. Of course, he lied and said I couldn't cancel, and after showing him the contract clearly saying I had 30 days to cancel, he angrily then told me he had to raise the interest rate on my loan if I cancelled the extended warranty. Let's just say I called him out on that xxxxxxxx, signed the cancellation forms for the extended warranty, maintenance plan, and some other program I didn't want. After he tried to berate and belittle me, I left. I knew immediately once I walked out of his office, he would tear up my cancellation forms, and I would have to follow up. That I would never get my money. Sure enough, 2 months later, I came back in, and was told he never submitted my forms. I had to come in 3 MORE TIMES in the next 6 months to locate my refunds. Each time, the dealer told me "the check was issued", "we can't find the paperwork", or "fill out another request and we will expedite it". All xxxxxxxx. So yeah, despite a few glitches with my new vehicle, I got a good car, and was happy with the price. But the finance manager, NADY BOUTROS, is a shady employee that you should avoid at all costs. He lied from the time I signed the contract, lied when he upsold me crap that wasn't true, lied when I cancelled the services, and then tried to make me feel bad and guilty for doing so. But, his attempt to try to raise my loan interest rate simply because I didn't want an extended warranty, is unethical, and probably illegal. More

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