252 Reviews
Write a Review252 Reviews of Nancy Frasula
November 03, 2025
I've always been happy with the service provided by Audi Livermore. The team is great, and the service is as well! Livermore. The team is great, and the service is as well! More
Other Employees Tagged: Johnny Cheng
October 31, 2025
The service was on time and met the requirements of my cars needs. Great and happy as always cars needs. Great and happy as always More
Other Employees Tagged: Johnny Cheng, Josh Choy, Faith Clark, Josh Sistoso
October 29, 2025
Thank you for taking care of our 2018 q7. I wish audi of America would have let us know about the warranty extension prior to my figuring it out. It would have saves every one unnecessary agg I wish audi of America would have let us know about the warranty extension prior to my figuring it out. It would have saves every one unnecessary aggravation. More
October 08, 2025
Best customer service experience ever, I tried other places and the customer service at Livermore Audi is exceptional. places and the customer service at Livermore Audi is exceptional. More
Other Employees Tagged: Johnny Cheng, Josh Choy, Ismael Dastagirzada, Faith Clark, Josh Sistoso
September 29, 2025
Faith provides exceptional service and did a great job keeping me informed and expediting the service. keeping me informed and expediting the service. More
Other Employees Tagged: Faith Clark
September 27, 2025
Mr. Johnny Cheng and every member of Audi Livermore teams are extremely professional, knowledgeable and are respectful and very patients. The team in the interior services or on the floor representatives ar are extremely professional, knowledgeable and are respectful and very patients. The team in the interior services or on the floor representatives are just great. and I am thankful for 17+ years , just thank all of the service members. More
Other Employees Tagged: Johnny Cheng, Josh Choy, Ismael Dastagirzada, Faith Clark, Josh Sistoso , Just all of the members.
September 13, 2025
I have had the pleasure of working with Nancy for years. She is the very best and goes above & beyond. ♥️ She is the very best and goes above & beyond. ♥️ More
Other Employees Tagged: Ismael Dastagirzada
September 07, 2025
Faith is amazing. She kept me looped in on my car repairs status and made the pickup process very easy. I will ask her to be my advisor when I bring the car back for She kept me looped in on my car repairs status and made the pickup process very easy. I will ask her to be my advisor when I bring the car back for servicing. The Service Manager is great and the sales staff is top notch. I look forward to being a customer for many years!! More
Other Employees Tagged: Johnny Cheng, Josh Choy, Ismael Dastagirzada, Faith Clark, Josh Sistoso , Jen, James, and Myriam
September 07, 2025
Sales person wants excellent made certain we had everything that was needed paperwork etc. Nancy service manager was very thorough with everything and necessary repair that needed to be on coaster p everything that was needed paperwork etc. Nancy service manager was very thorough with everything and necessary repair that needed to be on coaster passenger side rear window More
Other Employees Tagged: Zamir Amin

