Nancy Frasula

Nancy was able to locate a loaner car for me and made sure my problem was resolved before returning my car. sure my problem was resolved before returning my car. More

by UAKARIGRL Verified Customer Verified Customer

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Audi Service Department I had an outstanding experience with the service department at Livermore Audi, thanks in large part to Nancy Frasula. From the moment I arrived, she was courteous, knowle experience with the service department at Livermore Audi, thanks in large part to Nancy Frasula. From the moment I arrived, she was courteous, knowledgeable, and extremely professional. Nancy explained the service clearly, kept me updated every step of the way, and ensured everything was handled efficiently. My vehicle was returned on time and in perfect condition. Nancy made me feel valued and well taken care of—and I trust her with my car going forward. Highly recommend her and the Audi service team! More

by hedmondson370 Verified Customer Verified Customer

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Nancy went above and beyond to resolve my issue and even managed to find me a loaner car for the evening. managed to find me a loaner car for the evening. More

by UAKARIGRL Verified Customer Verified Customer

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Nancy and her team never fail to go above and beyond. She is seriously the reason that I would be another Audi when mine finally dies - and why I sent my best friend and her husband to your Livermore loc She is seriously the reason that I would be another Audi when mine finally dies - and why I sent my best friend and her husband to your Livermore location (where they bought a car!). Whatever you do, never let her quit! 😀 More

by MARLISBRUNS1 Verified Customer Verified Customer

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Great service ! The Audi team is there to help. You don’t feel like you are a number The Audi team is there to help. You don’t feel like you are a number More

by Warren Verified Customer Verified Customer

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Great customer service from Nancy and the shop. They were timely and efficient. We were very satisfied with both. They were timely and efficient. We were very satisfied with both. More

by jtblacklock Verified Customer Verified Customer

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The whole service adviser of Audo Livermore are professionals specially S A Ishmael . And Mr Johnny Cheng the Service Manager very accommodating and professional . professionals specially S A Ishmael . And Mr Johnny Cheng the Service Manager very accommodating and professional . More

by mrp_888 Verified Customer Verified Customer

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Nancy Frasula is an exceptional representative for Audi. Nancy is professional, personable, knowledgeable and extremely hard working. Anytime I need service or have any other needs for my Audi's, Nancy i Nancy is professional, personable, knowledgeable and extremely hard working. Anytime I need service or have any other needs for my Audi's, Nancy is the first person I call. She's amazing! More

by AGPALACE Verified Customer Verified Customer

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The customer service is exemplary! The entire team is on it. Very helpful and kind! The entire team is on it. Very helpful and kind! More

by Laura Chopp Verified Customer Verified Customer

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Always provides great customer service! Will do what they can to promptly provide service date and return my car as quickly as possible . Will do what they can to promptly provide service date and return my car as quickly as possible . More

by GREG@MCKINLEYCP.COM Verified Customer Verified Customer

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