Nancy Gennarelli | Page 12
Service Advisor
Southern Chevrolet
3412 Western Branch Blvd
Chesapeake, VA 23321
Languages Spoken
English
156 Reviews
Write a Review156 Reviews of Nancy Gennarelli
November 13, 2025
I felt left out of the loop until I showed up and physically spoke with someone. I could never get a hold of anyone on the phone, and I only received vague text about parts not being ordered! Nancy w physically spoke with someone. I could never get a hold of anyone on the phone, and I only received vague text about parts not being ordered! Nancy was wonderful. My car was in the shop for a week and a half. I just expect better communication especially since i am a returning customer. More
Other Employees Tagged: Nancy Gennarelli
November 12, 2025
Horrible warranty handling. 2 days of testing to replace a battery Horrible warranty handling. Two days of testing to replace the battery 2 days of testing to replace a battery Horrible warranty handling. Two days of testing to replace the battery More
Other Employees Tagged: Nancy Gennarelli
November 06, 2025
Over all it was good. They didn't honor the appointment day/time and it took longer than expected to get it repaired. Customer service and work quality was excellent. They didn't honor the appointment day/time and it took longer than expected to get it repaired. Customer service and work quality was excellent. More
Other Employees Tagged: Nancy Gennarelli
November 04, 2025
I think they did a get job even if the problem did not show up at the time .I guess you cant never figure why a check engine light co.es on then goes away saying it was a sensor show up at the time .I guess you cant never figure why a check engine light co.es on then goes away saying it was a sensor More
Dealership Inventory (193 Vehicles)

