Nancy Ogrezovich | Page 35

I was in for a 22,000 mile maintenance. Included was a cabin air filter replacement. While driving home, a very noticeable whistle was evident. I thought that perhaps there was a gask Included was a cabin air filter replacement. While driving home, a very noticeable whistle was evident. I thought that perhaps there was a gasket that needed to seat. Drove all the way home and the cabin is still whistling. Knowing that the fter is easy to change and clearly described in the owner's manual, I lowered the glove box and found that the filter was in upside down and backwards a d deformed on one side. Oddly enough, when the filter is put in as the printing on the filter says, the whistle disappeared. This is a very simple procedure. People expect the dealer to provide a knowledgeable level of service on the product they sell. Why would I trust them to do something more complicated? More

by Schaffy1609 Verified Customer Verified Customer

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They offered to replace my key fab battery then didn’t, and also verified the service I was there for before doing a completely different service and not saying anything until it was done. and also verified the service I was there for before doing a completely different service and not saying anything until it was done. More

by andrea.wiglesworth Verified Customer Verified Customer

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My rep that helped me was very honest and up front. Even told me what my warranty will cover and won’t. Even told me what my warranty will cover and won’t. More

by Marcusv74 Verified Customer Verified Customer

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The whole process was Efficient and complete. I received very good customer service from all involved. I received very good customer service from all involved. More

by wagonerlisa Verified Customer Verified Customer

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Very cooperative and helpful. I was out of town for couple weeks and she helped mange everything over text. I was out of town for couple weeks and she helped mange everything over text. More

by ciaranmcdonnell Verified Customer Verified Customer

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They have been vary helpful when repairing things that didn't work and when a dent was put in my door during repair they cam forward and told me what happened and did everything they could to make it righ didn't work and when a dent was put in my door during repair they cam forward and told me what happened and did everything they could to make it right, I can't tell there was ever a dent . Vary nice and helpful More

by Dan walters Verified Customer Verified Customer

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Once again, I received great service at the dealership. It is why I continue to do business with them. It is why I continue to do business with them. More

by Matt H Verified Customer Verified Customer

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Quick service Friendly workers. Finished within predicted time frame. Pleasant waiting room facility call them up Finished within predicted time frame. Pleasant waiting room facility call them up More

by karisfam Verified Customer Verified Customer

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This is a very professional operation. Wonderful waiting area. I would highly recommend Luther Hyundai! Wonderful waiting area. I would highly recommend Luther Hyundai! More

by MELISANDER Verified Customer Verified Customer

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They took care of it right away , and I was happy , service center girls nice. service center girls nice. More

by barblishman Verified Customer Verified Customer

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