Nancy Ogrezovich | Page 35
Service Advisor
Luther Bloomington Hyundai
4801 American Boulevard West
Bloomington, MN 55437
1,069 Reviews
Write a Review1069 Reviews of Nancy Ogrezovich
May 02, 2022
I was in for a 22,000 mile maintenance. Included was a cabin air filter replacement. While driving home, a very noticeable whistle was evident. I thought that perhaps there was a gask Included was a cabin air filter replacement. While driving home, a very noticeable whistle was evident. I thought that perhaps there was a gasket that needed to seat. Drove all the way home and the cabin is still whistling. Knowing that the fter is easy to change and clearly described in the owner's manual, I lowered the glove box and found that the filter was in upside down and backwards a d deformed on one side. Oddly enough, when the filter is put in as the printing on the filter says, the whistle disappeared. This is a very simple procedure. People expect the dealer to provide a knowledgeable level of service on the product they sell. Why would I trust them to do something more complicated? More
May 02, 2022
They offered to replace my key fab battery then didn’t, and also verified the service I was there for before doing a completely different service and not saying anything until it was done. and also verified the service I was there for before doing a completely different service and not saying anything until it was done. More
April 27, 2022
The whole process was Efficient and complete. I received very good customer service from all involved. I received very good customer service from all involved. More
Other Employees Tagged: Dave Boogren, Austin McCutcheon, Matt Haynie
April 24, 2022
They have been vary helpful when repairing things that didn't work and when a dent was put in my door during repair they cam forward and told me what happened and did everything they could to make it righ didn't work and when a dent was put in my door during repair they cam forward and told me what happened and did everything they could to make it right, I can't tell there was ever a dent . Vary nice and helpful More
Other Employees Tagged: Paul LiCalzi, Dave Boogren
April 15, 2022
This is a very professional operation. Wonderful waiting area. I would highly recommend Luther Hyundai! Wonderful waiting area. I would highly recommend Luther Hyundai! More
Other Employees Tagged: Dave Boogren, Austin McCutcheon, Matt Haynie
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