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Nancy Ogrezovich
Nancy Ogrezovich | Page 51
Service Advisor
Luther Bloomington Hyundai
4801 American Boulevard West
Bloomington, MN 55437
1,069 Reviews
1069 Reviews of Nancy Ogrezovich
August 14, 2021
Was told my service would take about an hour; waited in designated area and saw workers coming in to let others know their car was ready. Expected the same for my car, so when I saw 3 black tuscons (my typ designated area and saw workers coming in to let others know their car was ready. Expected the same for my car, so when I saw 3 black tuscons (my type of car) done and parked (after about a half hour so I did not think it was mine) I continued waiting. Got a text 20 mins later saying it was done, and it was one that had been sitting there the whole time. Had to ask for my keys/receipt. Maybe this is how it’s done but no one seemed very helpful to me unless I asked. It was my first time getting a service done here and it was not very smooth. More
by Ewarkel13
Verified Customer
August 11, 2021
My problem was not rectified and I was not allowed to talk to the tech guy. So the problem still remains and there is no solution to this. My car is under warranty and still not given good attention to g talk to the tech guy. So the problem still remains and there is no solution to this. My car is under warranty and still not given good attention to get this checked up More
by rajesh
August 07, 2021
Need to be able to get in to have code read immediately. Service is hard to get scheduled. Code reading must happen ASAP. This should be done on a drive in basis for vehicles under warranty. Service is hard to get scheduled. Code reading must happen ASAP. This should be done on a drive in basis for vehicles under warranty. More
by RONANDREA
August 06, 2021
It was quick and a prompt service. Nancy at service desk helped me with everything and answered all my questions. She was great! The car drove well after the service. I think they did a great job with e helped me with everything and answered all my questions. She was great! The car drove well after the service. I think they did a great job with everything. The exterior looked clean and polished. Only minor thing I noticed was the interior wasn’t as clean as I had hoped for since I had paid extra for a spring cleanup in addition to the complementary routine checkup. It’s possible that the spring clean up doesn’t include interior cleaning. I am not aware of that. But splash marks on the inside of the car door were still there as well as Foot marks. Dust and lint were still visibly there including food crumbs on the seat. So I think the interiors weren’t cleaned which makes me think spring cleanup didn’t include interior cleaning. But overall a great job by a great team. Thank you for making my service a special one! More
by Kundu.aditya
August 06, 2021
So far we have been very pleased with the service we have received from Luther. We are dealing with an issue that will require some fighting with Hyundai to get it covered and so far it looks like they are g received from Luther. We are dealing with an issue that will require some fighting with Hyundai to get it covered and so far it looks like they are going to bat for us. Stay tuned for the rest of the story. More
by jcrowe
Other Employees Tagged: Dave Boogren, Austin McCutcheon, Matt Haynie
August 06, 2021
Great notifications and ease of scheduling. Always do the job well and right the first time. Clean and comfortable Waiting room. Staff is professional and friendly. the job well and right the first time. Clean and comfortable Waiting room. Staff is professional and friendly. More
by SUE.H.SCALF
August 05, 2021
The staff at Luther Bloomington Hyundai provided me outstanding and courteous service when I came in for a scheduled repair. All around a great experience. outstanding and courteous service when I came in for a scheduled repair. All around a great experience. More
by Missviva1958
Other Employees Tagged: Austin McCutcheon
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