Nancy Ogrezovich | Page 92

I won't take my car anywhere else for service. Everyone is so kind and gives me straightforward answers. They always check to see if anything has been recalled and I think that's great. I would definitely is so kind and gives me straightforward answers. They always check to see if anything has been recalled and I think that's great. I would definitely recommend them. More

by Tenille24_7 Verified Customer Verified Customer

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Excellent service visit Maintenance visit went smoothly....Nancy gave me an estimate as to the time it would take to service my car...she was right to the minute! The estimat Maintenance visit went smoothly....Nancy gave me an estimate as to the time it would take to service my car...she was right to the minute! The estimated cost of the service was also accurate. All in all, a good experience! More

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Not up to expectations. Wasn’t made aware of the cost of the maintenance before it was completed. Was told I was due for a 22,000 mile maintenance and that the engine filter needed to be changed. Was not m the maintenance before it was completed. Was told I was due for a 22,000 mile maintenance and that the engine filter needed to be changed. Was not made aware that the scheduled maintenance was $150. More

by LJN0 Verified Customer Verified Customer

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I'm very glad I bought my 2019 Tucson from Luther Hyundai! Josh in sales and Nancy in service as well as other people I've encountered have been very professional yet friendly. Hyundai! Josh in sales and Nancy in service as well as other people I've encountered have been very professional yet friendly. More

by Doug Verified Customer Verified Customer

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Scheduled regular vehicle maintenance. Nancy was a great Service Advisor to work with. Thank you. 80 minutes for oil change with rotate is excessive given appointment made in advance. Nancy was a great Service Advisor to work with. Thank you. 80 minutes for oil change with rotate is excessive given appointment made in advance. Satisfied with work done and appreciated the car wash. I would not recommend interaction with the service BDC personnel via the website. They are not well trained and have very limited knowledge. Quoted $100 for LOF. Actually performed at dealership for less than half this amount. More

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Great customer service was concerned about my car issues and kept me informed about the cost, the wait time was not long, comfortable lounge and water and kept me informed about the cost, the wait time was not long, comfortable lounge and water More

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My maintenance appointment Oh my gosh, just wonderful. They were on top of everything. Nancy was wonderful, she kept me informed on everything. And plus besides the employees be Oh my gosh, just wonderful. They were on top of everything. Nancy was wonderful, she kept me informed on everything. And plus besides the employees being friendly and helpful, the waiting area is great! It's always stocked with really great snacks. More

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Luther does a great job. They accurately estimate the amount of time I will spend. They are courteous. They will alert me to things that might need to be addressed. It has been a long time since I have t amount of time I will spend. They are courteous. They will alert me to things that might need to be addressed. It has been a long time since I have taken my car anywhere else for service. More

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Nancy was informative; kept me informed the whole time; sent the shuttle efficiently; was flexible and cooperative when I told her I had forgotten my walett... sent the shuttle efficiently; was flexible and cooperative when I told her I had forgotten my walett... More

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Forgot to put one of my valve caps on one of my tires when the air pressure was checked. Attention to detail should be better. when the air pressure was checked. Attention to detail should be better. More

by Djr73 Verified Customer Verified Customer

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