Nancy Ogrezovich | Page 92
Service Advisor
Luther Bloomington Hyundai
4801 American Boulevard West
Bloomington, MN 55437
1,069 Reviews
Write a Review1069 Reviews of Nancy Ogrezovich
February 19, 2020
I won't take my car anywhere else for service. Everyone is so kind and gives me straightforward answers. They always check to see if anything has been recalled and I think that's great. I would definitely is so kind and gives me straightforward answers. They always check to see if anything has been recalled and I think that's great. I would definitely recommend them. More
Other Employees Tagged: Dave Boogren, Austin McCutcheon
February 18, 2020
Excellent service visit Maintenance visit went smoothly....Nancy gave me an estimate as to the time it would take to service my car...she was right to the minute! The estimat Maintenance visit went smoothly....Nancy gave me an estimate as to the time it would take to service my car...she was right to the minute! The estimated cost of the service was also accurate. All in all, a good experience! More
February 13, 2020
Not up to expectations. Wasn’t made aware of the cost of the maintenance before it was completed. Was told I was due for a 22,000 mile maintenance and that the engine filter needed to be changed. Was not m the maintenance before it was completed. Was told I was due for a 22,000 mile maintenance and that the engine filter needed to be changed. Was not made aware that the scheduled maintenance was $150. More
February 10, 2020
I'm very glad I bought my 2019 Tucson from Luther Hyundai! Josh in sales and Nancy in service as well as other people I've encountered have been very professional yet friendly. Hyundai! Josh in sales and Nancy in service as well as other people I've encountered have been very professional yet friendly. More
Other Employees Tagged: Josh Thomes
February 09, 2020
Scheduled regular vehicle maintenance. Nancy was a great Service Advisor to work with. Thank you. 80 minutes for oil change with rotate is excessive given appointment made in advance. Nancy was a great Service Advisor to work with. Thank you. 80 minutes for oil change with rotate is excessive given appointment made in advance. Satisfied with work done and appreciated the car wash. I would not recommend interaction with the service BDC personnel via the website. They are not well trained and have very limited knowledge. Quoted $100 for LOF. Actually performed at dealership for less than half this amount. More
February 05, 2020
Great customer service was concerned about my car issues and kept me informed about the cost, the wait time was not long, comfortable lounge and water and kept me informed about the cost, the wait time was not long, comfortable lounge and water More
Other Employees Tagged: Austin McCutcheon, Matt Haynie
February 02, 2020
My maintenance appointment Oh my gosh, just wonderful. They were on top of everything. Nancy was wonderful, she kept me informed on everything. And plus besides the employees be Oh my gosh, just wonderful. They were on top of everything. Nancy was wonderful, she kept me informed on everything. And plus besides the employees being friendly and helpful, the waiting area is great! It's always stocked with really great snacks. More
January 31, 2020
Luther does a great job. They accurately estimate the amount of time I will spend. They are courteous. They will alert me to things that might need to be addressed. It has been a long time since I have t amount of time I will spend. They are courteous. They will alert me to things that might need to be addressed. It has been a long time since I have taken my car anywhere else for service. More
Other Employees Tagged: Austin McCutcheon
January 31, 2020
Nancy was informative; kept me informed the whole time; sent the shuttle efficiently; was flexible and cooperative when I told her I had forgotten my walett... sent the shuttle efficiently; was flexible and cooperative when I told her I had forgotten my walett... More
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