Natasha Arsenal
Natasha Arsenal at Audi St. Paul

Natasha Arsenal

Service Advisor

Audi St. Paul

2450 Maplewood Dr W
Maplewood, MN 55109

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4.8
10 Reviews
4.8

10 Reviews

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10 Reviews of Natasha Arsenal

November 13, 2025

Dealership Rating
Employee Rating

Helped solve a problem caused by out of town dealership in a very professional manner. More

by marcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Audi St. Paul responded

Hi Marcus, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Audi St. Paul.

November 06, 2025

Dealership Rating
Employee Rating

The communication with the dealership is very good and I’m not worrying about my car, I can trust them to work on my car properly and in a timely manner. Very efficient dealership which is was I like. More

by Thura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Krueger, Brad Helget

Nov 07, 2025

Audi St. Paul responded

Hi Thura, Thank you for the review. We are glad your time with us was a good experience. We hope to see you again here at Audi St. Paul.

November 03, 2025

Dealership Rating
Employee Rating

Natasha in the service department is fantastic. She is patient and has great communication skills. More

by Jodie wing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Helget

Nov 04, 2025

Audi St. Paul responded

Hi Jodie, Thank you for the review. We are glad your time with us was a fantastic experience. We hope to see you again here at Audi St. Paul.

October 19, 2025

Dealership Rating
Employee Rating

Great service advisor! Prompt, courteous, great communication about the process, timing, etc. delivery was timely too. More

by Gvander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Fahey

Oct 20, 2025

Audi St. Paul responded

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Audi St. Paul.

October 11, 2025

Dealership Rating
Employee Rating

Brad explains services to be done and those needed in the future. He returns my calls promptly and takes the time to schedule or reschedule what works for me. More

by Caralyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Helget, Lonnie Fahey

Oct 13, 2025

Audi St. Paul responded

Hi Caralyn, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Audi St. Paul.

September 27, 2025

Dealership Rating
Employee Rating

Always a pleasure to work with Brad Helget and his Service Team!. Top notch Customer Service! More

by Mr. Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Audi St. Paul responded

Hi Mr. Bill, We appreciate the review. We are glad your time with us was a good experience. We hope to see you again here at Audi St. Paul.

September 26, 2025

Dealership Rating
Employee Rating

I’ve always had great experiences here! This is the only place I trust to take my car for any maintenance work, especially if it’s done by Brad! More

by steffisuhon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad Helget

Sep 26, 2025

Audi St. Paul responded

Thank you for your kind words! We appreciate your trust in Brad and our team. See you next time at Audi St. Paul!

September 26, 2025

Dealership Rating
Employee Rating

Excellent service from all employees that I interacted with. Repair was completed as promised and so far everything is working xxx expected. Comfortable waiting room. More

by jdo2go
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

Audi St. Paul responded

Thank you for your feedback! We're glad everything went smoothly and that you had a comfortable experience. We look forward to serving you again at Audi St. Paul!

September 23, 2025

Dealership Rating
Employee Rating

Natasha was excellent. Great experience from drop off to pickup. And I appreciate the loaner service. More

by tim.wald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Fahey

Sep 24, 2025

Audi St. Paul responded

Tim, thank you for choosing Audi St. Paul and for sharing your review of Natasha's above-and-beyond service! See you again down the road!

September 18, 2025

Dealership Rating
Employee Rating

Love that they help me understand and had patience. The waiting area is comfortable and nice. People are very polite. More

by Teenahetzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 18, 2025

Audi St. Paul responded

We are thrilled that our team took such great care of you! Thank you for choosing Audi St. Paul and for sharing your experience. Have a great week!

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