Natasha Fulton | Page 7

Perfect! Had a great experience from the internet request, to setting up the appointment, through driving off the lot. Everyone was great, upfront, and helpful Had a great experience from the internet request, to setting up the appointment, through driving off the lot. Everyone was great, upfront, and helpful. Great experience! More

by cbarbosa1581 Verified Customer Verified Customer

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My buying experience I called to speak with a sales person about a car I saw on the show room floor while over getting service a week prior. I asked for information regar I called to speak with a sales person about a car I saw on the show room floor while over getting service a week prior. I asked for information regarding a Q5 from a sales person on the phone and didn’t receive a call back. Many hours later I then called and asked to speak with the sales manager and eventually received a call back from a different sales person. I bought my Q5 car from that person. During delivery of the car there was equipment missing. I am headed over today to pick those items up. I like my new car and the service department at this dealership is excellent. I like Audi vehicles and have owned them for over 20+ years. I was promised at the time of delivery I would receive my check on the excess cash in the purchase of $16,000 and I still haven’t received this. This was the most difficult purchase I have ever had. More

by PETER.GERNOLD Verified Customer Verified Customer

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Excellent customer service. Will definitely come back! Natasha went above and beyond to helped me find the best car. Car shopping and actual buying process tends to be always stressful for me but with Nata Natasha went above and beyond to helped me find the best car. Car shopping and actual buying process tends to be always stressful for me but with Natasha I enjoyed the whole experience. Highly recommend Natasha for her excellent customer service, spot on advises based on professional knowledge, great communication skill and the most her friendly and sweet personality. More

by Mayu Verified Customer Verified Customer

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Dealer comes shining thru! Natasha has been awesome with myself and my granddaughter buying her first car. Although the car is back in your service dept with issues, your deale Natasha has been awesome with myself and my granddaughter buying her first car. Although the car is back in your service dept with issues, your dealership has come shining thru with a loaner car and a guarantee that issues will be handled. Grandma can rest easy💕 More

by desertpiggy Verified Customer Verified Customer

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Garbage Car When I got to the dealership, everybody was nice and professional, the person that sold me the car was very nice. I bought a used car from them, 2013 When I got to the dealership, everybody was nice and professional, the person that sold me the car was very nice. I bought a used car from them, 2013 Tiguan. Next day when I got it I got a flat tire, they changed it because we got the warranty. 8 months later and the car has been in the shop several times, first time for more than $600.00 and now needs more than $5,600.00 dllrs worth of repairs. I called the dealership, maybe they could offer some help or some advice. Matt one of the managers I talked to, which laughed at me about what I was telling him, was very disrespectful, and unprofessional, he even HANGED UP the phone at me!! we did not bought an extended warranty for the car, which we were thinking we were buying a good product. I am very disappointed in the way I was treated, He straight out told me you are on your own. They did showed me a CARFAX which was completely "CLEAN" but the things that the car has now wrong, where not done in less than 8 months. I tried explaining this to Matt and he didnt do anything other than laughed on the phone at me. Be careful when buying from this dealership, especially USED cars, it seems that they dont care what they are selling to you as long as they just get rid of it. More

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Excellent customer service and outstanding overall. Audi San Diego was up front with everything. We had 2 sales reps, IJ and Natasha. Both were outstanding and very thorough in regards to the vehicle. Audi San Diego was up front with everything. We had 2 sales reps, IJ and Natasha. Both were outstanding and very thorough in regards to the vehicle. Joyce in finance was great as well. They were up front with pricing and terms. This was quite possibly the smoothest purchase ever. More

by tk1mit Verified Customer Verified Customer

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Wonderful Experience I lease 2 new cars - Audi Q7 and A6. Professional and comfortable experience by Natasha Fulton. She is wonderful and support us on the best way. I app I lease 2 new cars - Audi Q7 and A6. Professional and comfortable experience by Natasha Fulton. She is wonderful and support us on the best way. I appreciate it - thank you More

by tzvika37 Verified Customer Verified Customer

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Excellent customer service and clean dealership This was my first time visiting Audi San Diego and felt really comfortable throughout my visit. I came in with an appointment for a test drive, fell i This was my first time visiting Audi San Diego and felt really comfortable throughout my visit. I came in with an appointment for a test drive, fell in love with the car and took it back home with a big smiling face :D Excellent customer service from every Audi's personnel, clean lounge area, detailed cars everywhere and amazing showroom. Overall Audi San Diego exceded my expectations and proud to be part it. More

by jdeleonb Verified Customer Verified Customer

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Excellent experiance Natasha made it an excellent experience. Not only was my family well taken care of during the sale, but she even went out of her way a couple of month Natasha made it an excellent experience. Not only was my family well taken care of during the sale, but she even went out of her way a couple of months later to insure we were taken care of regarding an issue with the front windshield. She was in constant contact, even on her days off, insuring that I knew where to go, who to speak with, and followed-up afterwards to make sure everything was resolved to satisfaction. Excellent service! More

by kevin.diloreto Verified Customer Verified Customer

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Five Star Customer Experience! This is our third Audi bought from Audi San Diego and I wouldn’t go anywhere else. The moment you walk in you are treated like family! The sales peo This is our third Audi bought from Audi San Diego and I wouldn’t go anywhere else. The moment you walk in you are treated like family! The sales people are amazing! Natasha is our favorite and who we go to every time! They try and work with you to give you the very best fair price. They don’t try and trick you or take money from you. The service center personnel are top notch and go above and beyond to make you happy. Parts personnel are superb as well. They will take care of all your needs and will also go above and beyond to make sure you get the right parts you need! I would recommend Audi San Diego 100%. More

by Daman Maiorano Verified Customer Verified Customer

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