Nate Burgess | Page 2

Oil change As always, I had a pleasant experience and the service was fast and efficient! The staff is fantastic, making sure everything is explained well and pr As always, I had a pleasant experience and the service was fast and efficient! The staff is fantastic, making sure everything is explained well and promptly addressed! Ashley Simon More

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Pleasant new car experience. We needed to replace one of our vehicles and were not looking forward to that is involved. Fortunately we were introduced to a very capable sales pers We needed to replace one of our vehicles and were not looking forward to that is involved. Fortunately we were introduced to a very capable sales person. His help and knowledgeable assistance made the entire process go very smoothly. He took the time to go over various interior features with us. We want to Thank Nathaniel Burgess for making our experience at Al Packer Ford pleasant. More

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Car buying Al Packer employees, were and still are great people to work with. They were very patient with my decision. They have great knowledge of their veh Al Packer employees, were and still are great people to work with. They were very patient with my decision. They have great knowledge of their vehicles. They found the car that was well fit for me. More

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Fantastic Nate Burgess from start to finish was exceptional in his mannerism, professionalism and willingness to address my questions and concerns. I have call Nate Burgess from start to finish was exceptional in his mannerism, professionalism and willingness to address my questions and concerns. I have called him several times after my purchase and he has gone above and beyond. Next time you are looking for a new car ask for Nate - you won’t be disappointed. More

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Awesome experience My experience was second to none Our sales person Nathaniel Burgess was excellent he was very knowledgeable understanding and most of all made us feel My experience was second to none Our sales person Nathaniel Burgess was excellent he was very knowledgeable understanding and most of all made us feel completely comfortable in buying a new vehicle. More

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Great pace to buy a car friendly people and very helpful Al packer is a great place to buy a car this is my second new car from them , great people, great enviroment and hepful as well over all a very good e Al packer is a great place to buy a car this is my second new car from them , great people, great enviroment and hepful as well over all a very good experience. More

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Outstanding service The customer service was outstanding Nathaniel burgess was helpful, knowledgeable , courteous ,and not pushy which made buying my first car easy and p The customer service was outstanding Nathaniel burgess was helpful, knowledgeable , courteous ,and not pushy which made buying my first car easy and painless loved it More

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Treating customers poorly its all about the bottom line This is the 5th vehicle we have bought from this Dealership and first time treated with no respect. It took 3 days to finally come with deal and all This is the 5th vehicle we have bought from this Dealership and first time treated with no respect. It took 3 days to finally come with deal and all 3 days the #,s changed. Went up from day 1 to day 3 $300.00. They took 2 2017 vehicles 1 had 17,000 Explorer miles other F150 5800 miles ridiculous amount of money on trades they were like new. Between salesman Nathaniel and Finance Manager they saw 2 women and took advantage of them. We will not be purchasing any more Fords from Al Packer its all about the bottom # and not there customers. The only thing Al Packer has going for them is their Service Dept. It you are trading anything in stay away from al Packer. So Ford just told us we would have to get it from Al Packer. they really can confuse you to the point of not knowing the #s and when you go in to sign papers after getting your hopes up they tell you payment is a lot higher then what you agreed to. The original paper work that the salesman showed you with payment that you agreed on disappears. Stay away if you want a Ford go to a much more reliable Dealership. We also were ripped out of $500.00. Payment was posted that day of signing for one pf vehicles. Told Finance Mgr he said Ford would be sending refund. We found out today Al Packer waited 1 week to pay off vehicles so the payment that was made that day they have it. We would have to get it from Al Packer. Our paperwork is different from what Al Packer paid Ford. So now tell me who has sticky fingers. STAY AWAY BUY FROM SOMEONE ELSE. After signing paperwork Nate should of showed us everything about the new vehicle.. His remark was it the same as the other truck. But it isn't it is entirely different. Nate sold us other 2 vehicles and he was great but not now he has changed. Very poor salesman. More

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2018 F-150 Nate was great from start to finish. The entire team is well organized. Great people, great truck. Overall a pleasant group of people. Very happy. Nate was great from start to finish. The entire team is well organized. Great people, great truck. Overall a pleasant group of people. Very happy. More

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Excellent Experience Nate and the team at Al Packer were honest, respectful, helpful, and gave great customer service. They all were extremely outgoing and made sure I und Nate and the team at Al Packer were honest, respectful, helpful, and gave great customer service. They all were extremely outgoing and made sure I understood every aspect of purchasing the vehicle, to how the technology worked, and what packages the offered. I would and will recommend this team and dealership to my friends and family. More

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