Nate Harlan
Nate Harlan at Midtown Kia
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Nate Harlan | Page 4

SERVICE ADVISOR

Midtown Kia

4747 S Yale Ave
Tulsa, OK 74135

Contact Me
4.4
43 Reviews

Hi, my name is Nate Harlan also known as Farley. I take pride in my customer service skills. I love my customers like family and I strive to make even the most frustrating circumstances better

Dealership Experience

10 mos

Industry Experience

6 yrs, 3 mos

Specialties & Trainings

BG CERTIFIED

Customer service specialist

View more specialties & trainings
4.4

43 Reviews

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43 Reviews of Nate Harlan

January 25, 2024

Dealership Rating
Employee Rating

had brought me kia sportage in earlier in the week (on the 15th). i was told my connection was bad and that they cleaned the part and that everything was back up to par. once i had received my car the cod More

by cheyennebrooke3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Mellor , JEREN BAYLOCK

Jan 29, 2024

Midtown Kia responded

Thank you for bringing this to our attention, Cheyenne, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 25, 2024

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First place I bought a new car! The service is always good. I want to continue to take my car for aervice. More

by wowrenee2020
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Mellor , JEREN BAYLOCK, Spydie was exceptional

Jan 26, 2024

Midtown Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Midtown Kia.

January 24, 2024

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Employee Rating

Same error lights when we left as when we brought it in. Didn't fix it but sent it out the door. More

by Kjelliott13
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Mike Mellor , JEREN BAYLOCK

Jan 27, 2024

Midtown Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

January 20, 2024

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Came in for recall services and and was processed quickly. Professional and courteous. Top notch service More

by EVSANTOS1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Mellor , JEREN BAYLOCK, JOE CYR

Jan 21, 2024

Midtown Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 20, 2024

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Employee Rating

Completely ignored my issue with my wife's car. Didn't even do the work they were supposed to do. Now I have to go to okc on Tuesday to get my wife's car. It didn't need a oil change. You guys lied More

by SHAINEBEAULIEU14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Mellor , JEREN BAYLOCK

Jan 24, 2024

Midtown Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, Shaine, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 18, 2024

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Employee Rating

Everyone was wonderful and happy to help as soon as we entered the establishment. The attendee was very informative and patient when explaining the process and answering any questions I had. More

by Zbuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Mellor , JEREN BAYLOCK

Jan 18, 2024

Midtown Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

January 11, 2024

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Employee Rating

Great people that are friendly. Fast service. Really like that they allow dogs in the dealership. More

by MIKEM432
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Recommend Dealer
Yes

Other Employees Tagged: Mike Mellor , JEREN BAYLOCK

Jan 11, 2024

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We love to see furry friends during a visit! We sincerely value your business and look forward to your next visit.

January 01, 2024

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Employee Rating

I came into the dealership very upset, worried about my car and hurried for lack of time. These people made me feel like part of a Family it has just become my go to for any of my kia needs More

by saddlefiend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Creveling, Mike Mellor , JEREN BAYLOCK

Jan 01, 2024

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 31, 2023

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Employee Rating

I am quite pleased with the people that helped me and the service was good. I will be back if I need any more work on the car. More

by mmoc59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Mellor , JEREN BAYLOCK

Jan 01, 2024

Midtown Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

December 28, 2023

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Employee Rating

They did an excellent job on the oil change today when my daughter brought the car in. More

by scott.chronister
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Mellor , JEREN BAYLOCK

Dec 30, 2023

Midtown Kia responded

Scott, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

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