Nate Hoffman
Nate Hoffman at Thomas Cumberland Subaru

Nate Hoffman | Page 8

Client Advisor

Thomas Cumberland Subaru

10325 Mt Savage Rd NW
Cumberland, MD 21502

Contact Me
4.9
107 Reviews

Dealership Experience

6 yrs

Industry Experience

6 yrs

Languages Spoken

English English

4.9

107 Reviews

Write a Review

107 Reviews of Nate Hoffman

June 24, 2022

Dealership Rating
Employee Rating

Very nice showroom. Everyone was friendly. Nick had a lot of the paperwork ready, so we got our deal done quickly. We even got a free meal as they were having a speci More

by fletch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 28, 2022

Thomas Cumberland Subaru responded

We appreciate this positive review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for choosing Thomas! We hope to see you again in the future!

June 08, 2022

Dealership Rating
Employee Rating

Very nice experience. Bailey is very knowledgeable and helpful. They give you the time you need to make the process painless. More

by sr_hartsock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Folk, Jeremy McFarland , Bailey Hansel, Wayne Kifer

Jun 09, 2022

Thomas Cumberland Subaru responded

Thank you for taking the time to leave us this great review! At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. Thank you for choosing Thomas! We sincerely appreciate your business.

Jun 08, 2022

sr_hartsock responded

Thank you for all your hard work!

May 11, 2022

Dealership Rating
Employee Rating

Buying our new car was a great experience. The staff was friendly and very helpful. Their knowledge of the Hyundai Santa Fe that we purchased was second to none. Thanks for the great no hassle More

by gray04
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Smith, Patrick Yoder, Michelle Folk , Johna Brown, Shelly Gray, Bailey Hansel, Wayne Kifer, Kyle Leedy, Mike Mace

May 11, 2022

Thomas Cumberland Subaru responded

We really appreciate this fantastic review! We are so glad to hear that you had such a great experience with us. Thank you for choosing Thomas!

May 02, 2022

Dealership Rating
Employee Rating

Told the salesman, I rented a car to drive 8hr to buy a Camaro. As I started to application online and apply 10k down they increased the price to 2,000 more. Wow just shady! His response was market value i More

by pstewart2002
Customer Service
Friendliness
Price
Recommend Dealer
No
May 10, 2022

Thomas Cumberland Subaru responded

Thanks for your feedback. We sincerely apologize for the way this came across. We strive to be up-front and transparent with all our customers. The market value on our vehicles is reevaluated frequently by our inventory management team. Since you were in communication with our sales team and had started the process to purchase the Camaro, we would have honored the original price you saw online. Customer Experience Manager, Jeremy McFarland, attempted to reach you by phone to discuss this. Please contact us at 301-724-6310 if you have any questions. We hope to have another chance to earn your business and provide you with a great car buying experience.

April 05, 2022

Dealership Rating
Employee Rating

Well kept and the staff was friendly. Everyone from Nate in Internet Sales to Kara who sold me the car to Michelle in Finance was fantastic. More

by Rlmyers0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michelle Folk, Kara Owens

Apr 21, 2022

Thomas Cumberland Subaru responded

Thank you for taking the time to leave us this positive review. We are thrilled to hear that you had such a great experience with us. We appreciate your business and hope to see you again for your future vehicle needs!

March 16, 2022

Dealership Rating
Employee Rating

Great dealership to work with, was very communicative via e-mail and made the day of transaction painless. Price was agreed upon via e-mail and no surprises. Good prices, good trade-in value, would highly re More

by Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder , Zach Lease

Mar 23, 2022

Thomas Cumberland Subaru responded

Thank you for this great review and recommendation! We are glad you like the way we do business. At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. We sincerely appreciate your business!

March 10, 2022

Dealership Rating
Employee Rating

Great dealership. They are the only dealership that I will go to for purchasing and servicing my vehicle! More

by Impreza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bailey Hansel

Mar 23, 2022

Thomas Cumberland Subaru responded

Thank you for this wonderful review and for being such a loyal customer to us! We sincerely appreciate it. We look forward to serving you again!

March 03, 2022

Dealership Rating
Employee Rating

Phenomenal customer service! Kara was great to deal with as well as Nate with internet sales! They everything hassle free, fast and were upfront and honest about everthing. High More

by BRouser
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kara Owens

Mar 08, 2022

Thomas Cumberland Subaru responded

We appreciate this great review! We are happy to hear that you had such a great experience with Kara and Nate. Thank you for your business! We hope to see you again in the future.

February 25, 2022

Dealership Rating
Employee Rating

I’m very satisfied and impressed with the service and professionalism of everybody at the dealership. I would definitely recommend them without reservation. More

by Dseymour45
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Yoder

Feb 28, 2022

Thomas Cumberland Subaru responded

Thank you for this great review and recommendation! We are thrilled to hear that you had such a great experience with us. Thank you for choosing Thomas! We hope to see you again for your future vehicle needs.

January 31, 2022

Dealership Rating
Employee Rating

My entire buying experience at Thomas Cumberland was smooth and easy. I work with Bailey and he was very knowledgeable and informative. He walked my husband and I through the MANY features of our new Pa More

by bennettan
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bailey Hansel

Feb 08, 2022

Thomas Cumberland Subaru responded

Thank you for taking the time to leave us this amazing review! We are thrilled to hear that you had such a great experience with Bailey. At Thomas, we strive to provide our customers with an upfront, transparent, and hassle-free car buying experience. We sincerely appreciate your business!

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