Nate Lusby

First of all, well deserved shout out to Nate Lusby. He is very polite and respecful - so professional and helpful! I drive from Bartlesville to get my car serviced and he always makes sure I have what He is very polite and respecful - so professional and helpful! I drive from Bartlesville to get my car serviced and he always makes sure I have what is needed to make those hours waiting enjoyable. He is great at communicating / scheduling and just a nice person. Second of all regarding the dealership overall: I witnessed a person enter the dealership acting very angry acting and threatening to lose their temper if a certain matter wasn't taken care of. I noticed that everyone in the entry/waiting area etc., was so nice and speaking in a gentle manner, ensuring that all would be taken care of. I left the waiting area because this person was trying to pull me into the conversation BUT the staff validated the persons concerns, smiling and assisting this person from escalating, they settled down and left with their threats losing volume and voltility. I was so impressed by the professionalism and kindness in which this person was treated. I'll mention that the problem being discussed was a super small issue that wouldn't require multiple visits to be taken care of. My experience with the service department has been far above any I have encountered and I am never concerned when Nate takes my keys and has oversight of my vehicle. Thank you Kevin Grover GMC! More

by MORGANTINAR5 Verified Customer Verified Customer

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Great service department. Very attentive to detail and do a great job of communicating issues or needs that they see might turn into an issue Very attentive to detail and do a great job of communicating issues or needs that they see might turn into an issue More

by KRICHMOND6896 Verified Customer Verified Customer

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EVERYONE there is the BEST salt-of-the -earth! Haven't met anyone there that is not deserving of a FIVE STAR rating in sales, service and office! Haven't met anyone there that is not deserving of a FIVE STAR rating in sales, service and office! More

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Great service, friendly people and always just a phone call away to get our serviced . Thank You call away to get our serviced . Thank You More

by maryals1010 Verified Customer Verified Customer

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From our first contact with Nate to last our goodbye with Neil everyone was so kind and helpful! We were half way to our destination of Traverse City Michigan having left the Hill Country of Central Texas j Neil everyone was so kind and helpful! We were half way to our destination of Traverse City Michigan having left the Hill Country of Central Texas just that morning when our suburban broke down! This team quickly assessing the damage helped us determine the our best and only real option was to purchase a used truck and put our beloved Suburban to rest! In less than 24 hours all this happened and we were on our way to see our son and daughter in law! Never a good time to break down on a road trip but God sure took care of us sending us to this GMC Dealership ❤️ More

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Kevin Grover GMC is the best dealership to buy, trade, and have your vehicle serviced. Neil King and Randy Cobb are the best salesman. and have your vehicle serviced. Neil King and Randy Cobb are the best salesman. More

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A very professional dealership Jimmy's great the lady at the pay whindow is awesome very friendly and competitive prices on your vehicle the owner Mark Grover is probably the most knowledgeable owner of his the pay whindow is awesome very friendly and competitive prices on your vehicle the owner Mark Grover is probably the most knowledgeable owner of his products of anyone i have ever dealt with, love the Dealership great service Thank you Mark More

by DARRYL16 Verified Customer Verified Customer

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It is a pleasure to deal with good people. Jimmy and Kevin both Call to me by name every time they see me. Service is great! Jimmy and Kevin both Call to me by name every time they see me. Service is great! More

by jross2v Verified Customer Verified Customer

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Repair was much quicker than I anticipated! Expected would take at least 2 weeks for the part but came in after a week! The loaner vehicles were clean and very low mileage. Nate took great car Expected would take at least 2 weeks for the part but came in after a week! The loaner vehicles were clean and very low mileage. Nate took great care of me and my truck! More

by charlotte.swenson1969 Verified Customer Verified Customer

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Great service , found problem right away. Thank goodness it was on warranty Friendly and professional service Thank goodness it was on warranty Friendly and professional service More

by Diane Verified Customer Verified Customer

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