This dealership has great staff that is willing to help
out, even on short notice.
out, even on short notice.
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by christineanne0411
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Heiser Chevrolet of West Bend responded
Dear valued customer,
We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Great Job.
GREAT SERVICE, all in all very pleased with the quality and efficiency of this service center
GREAT SERVICE, all in all very pleased with the quality and efficiency of this service center
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by DJMCLAUGHLIN65
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Matthew Myszka, Karissa Rohde, Service Team
Nov 22, 2023 -
Heiser Chevrolet of West Bend responded
Dear valued customer,
We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
worse car of my life.
timing chain, water pump less than 75,000 - every time a problem had to ask if covered by extended warranty I purchased after told there was a probl
timing chain, water pump less than 75,000 - every time a problem had to ask if covered by extended warranty I purchased after told there was a problem. return oil line not tightened; ran out of oil -treated like no big deal. couldn't get service time in West Bend, went to Toyota dealership. didn't honor chevy points, but said would give 10.00 coupon from online, charged for a tire rotation on tires bought in west bend location - had to call back to get it; there is a 30.00 credit on my account, won't use. Toyota dealership found an oil leak, did dye test for 82.50, follow up at west bend location after 1500 miles. west bend location said other dealership didn't do a good cleanup of engine, so couldn't determine leak, but for 685.00 they could start on top and maybe determine the source of the leak. west bend said if I wasn't happy about the dye test, I needed to take that up with the Toyota dealership, why? Heiser should be Hesier. since have sold the car -- so good luck.
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by JMANDERLE
Other Employees Tagged:
Sherry Konek
Nov 20, 2023 -
Heiser Chevrolet of West Bend responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Matt Myszka
Service Manager
262-808-2735
matthew.myszka@heiser.com
Service department has been fantastic to work with and
they are very accommodating with schedule changes.
they are very accommodating with schedule changes.
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by TREVOR.J.OWEN
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2023 -
Heiser Chevrolet of West Bend responded
Dear valued customer,
We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
Very friendly and fast excellent explained everything and
did the recall that was on my vehicle
did the recall that was on my vehicle
More
by CHEF812000
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2023 -
Heiser Chevrolet of West Bend responded
Dear valued customer
We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.
Will always use Heiser Chevrolet to purchase a vehicle.
Great sales people and service department is great.
Great sales people and service department is great.
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by CHRISTINEDAHL
Verified Customer
Verified Customer
Service Price Transparency
Nov 20, 2023 -
Heiser Chevrolet of West Bend responded
Dear valued customer
We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.
Always have great experience with the kind staff, and I
appreciate the great service and support
appreciate the great service and support
More
by JZAK3
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Matthew Myszka, Karissa Rohde, Service Team
Nov 17, 2023 -
Heiser Chevrolet of West Bend responded
Dear valued customer,
We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!
I do not at this time know what to say so it is better to
not say anything
not say anything
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by MPRSR54
Verified Customer
Verified Customer
Nov 13, 2023 -
Heiser Chevrolet of West Bend responded
Providing a positive experience is our top priority, We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.
Matt Myszka
Service Manager
262-808-2735
matthew.myszka@heiser.com
Great service, great atmosphere, great people, quality
products all in all a great experience. Thumbs up
products all in all a great experience. Thumbs up
More
by DJMCLAUGHLIN65
Verified Customer
Verified Customer
Service Price Transparency
Nov 13, 2023 -
Heiser Chevrolet of West Bend responded
Dear valued customer
We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.
I had a problem with my vehicle and they refused to fix
the problem. I took the vehicle to Uptown Chevrolet in Slinger and they fixed the problem.
the problem. I took the vehicle to Uptown Chevrolet in Slinger and they fixed the problem.
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by DAWNW6254
Verified Customer
Verified Customer
Service Price Transparency
Nov 09, 2023 -
Heiser Chevrolet of West Bend responded
Dear valued customer,
Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.
Nov 10, 2023 -
DAWNW6254 responded
I nor my family will never do any business with them again from service or purchasing a new vehicle. I will drive further to get great service at Uptown in Slinger.
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13 yrs, 5 mos
