Nathan Hill

Good service accommodate my change of schedules and various other problems I had to get recall done various other problems I had to get recall done More

by Gpeters55 Verified Customer Verified Customer

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After dropping off vehicle (Friday) 2 days went by without any information. Received a loaner to avoid missing work and child pickup and drop off with my son. 4 days in total without any information o without any information. Received a loaner to avoid missing work and child pickup and drop off with my son. 4 days in total without any information on my vehicle. Called on Tuesday to get any information and was put on hold for more than an hour until my spouse called and got through immediately. Information given about vehicle was 'it's still taken apart' with no other information on estimated time of repair. Without any calls throughout the interaction from Martin Chevrolet, I called for information on Wednesday and they said my car was ready. Very very terrible experience. More

by Logan.kinstner Verified Customer Verified Customer

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The whole experience was very friendly with a lot of very knowledgeable staff. I really enjoyed the high-tech email that I got with all the pictures with the issues. Highly recommend using Martin Chevrolet! knowledgeable staff. I really enjoyed the high-tech email that I got with all the pictures with the issues. Highly recommend using Martin Chevrolet! More

by brewmun4 Verified Customer Verified Customer

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Always great and professional! Customer service is top, all of the people from service to seals and managers are so professional and kind of people that understand your needs ! I'l Customer service is top, all of the people from service to seals and managers are so professional and kind of people that understand your needs ! I'll continue to do business for sure More

by angelo.ditrani94 Verified Customer Verified Customer

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The part that I needed for the warranty repair was ordered based upon technician inspection back in March. I was never called that this part was in. It was never followed up upon. I had to call and fi ordered based upon technician inspection back in March. I was never called that this part was in. It was never followed up upon. I had to call and find out that it was actually in parts. This is not the first time this has happened with Martin Chevrolet. When I arrived with my vehicle, to have the third brake light on the top of the Silverado cab replaced, the service advisor, looked at it and said I don't see any water in it. In order for us to submit this as a claim, we need to have a picture of it with the water in it. And I replied, you should've taken that picture back in March when you had it here and there was water in it and you ordered the part. That said, they went ahead and supposedly fixed it and charged the repair. they do a good job, when they do it. They do a good job when they're aware that they're supposed to do a good job, but the customer shouldn't have to follow up and see that part is there. I've had to do this twice. This truck only has 34,000 miles on it and the warranty repairs, mixed with the Service has definitely turned me off to Chevrolet. More

by jjstone Verified Customer Verified Customer

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Very good rep you have in Nathan. Nathan very knowledgeable and keeps you informed on how the car is. Nathan very knowledgeable and keeps you informed on how the car is. More

by mrifrankie Verified Customer Verified Customer

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Rude as xxxx staff, they NEVER EVER EVER give me a car wash when I bring the car, I got a tire rotation and the next day my tire sensors are all screwed up. Horrible experience wash when I bring the car, I got a tire rotation and the next day my tire sensors are all screwed up. Horrible experience More

by redsunglasses21 Verified Customer Verified Customer

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I got there before dealer was open and Ralph opened the door and started my paperwork and took my keys as always he was super kind we shared a couple stories. I always get treated amazing at Martin Chevy t door and started my paperwork and took my keys as always he was super kind we shared a couple stories. I always get treated amazing at Martin Chevy that is why I drive over a hour to have my service done there More

by rwhowe.rh Verified Customer Verified Customer

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My vehicle wasn't fixed as the same problem still exists. First, while dropping off my vehicle, I was ignored and the service people helped check in 3 other vehicles before me and my ride was late for work. First, while dropping off my vehicle, I was ignored and the service people helped check in 3 other vehicles before me and my ride was late for work. Second, No one talked to me about what they found and what they did to actually service my vehicle? I just received a voice mail several hours later that my vehicle was fixed and to come pay and pick it up. I don't know if I should bring my vehicle back to you or go to another Chevy/Cadillac service center? The problem still exists, $200 for nothing. More

by Mlpfister4 Verified Customer Verified Customer

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This dealership will be hard to beat when it comes to the professional and curtious customer service that they provide for each of their customers.... Their dealership showroom is also clean, up-to-date look professional and curtious customer service that they provide for each of their customers.... Their dealership showroom is also clean, up-to-date looking and, offers a comfortable waiting area while your car is being serviced. I would recommend this dealership to anyone looking for their next transportation vehicle. More

by Mikexyz Verified Customer Verified Customer

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