Nathan Hill
Nathan Hill at Martin Chevrolet

Nathan Hill

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.5
53 Reviews
4.5

53 Reviews

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53 Reviews of Nathan Hill

July 28, 2026

Dealership Rating
Employee Rating

Courteous, knowledgeable, and trustworthy staff. They treat me and my car with great care. Great service. More

by mszafranski0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2026

Martin Chevrolet responded

We’re grateful for your 5-star rating! Thank you for choosing Martin Chevrolet and allowing our team to keep your vehicle running its best. - Martin Chevrolet

July 27, 2026

Dealership Rating
Employee Rating

Ralph is a great service writer - knowledgeable, accommodating, friendly, and very responsive. Paul is a superb Corvette mechanic. An absolutely great team led by Duane, the Service Director. Martin More

by sak007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Duane Hill, Ralph Stalesky

Jul 31, 2026

Martin Chevrolet responded

Thank you! We appreciate you recognizing our team and the care they put into taking care of our customers and their vehicles. We'll be sure to share your kind words with Ralph, Paul, Duane, and the rest of the Martin Chevrolet team. Thank you for choosing us and for your continued trust! - Martin Chevrolet

July 20, 2026

Dealership Rating
Employee Rating

Computer said car was due for oil change and air filter change was not reset from last time job was done. More

by rsvette5
Recommend Dealer
No

Other Employees Tagged: Nathan Hill

Jul 31, 2026

Martin Chevrolet responded

Thank you for your feedback, and we're glad we had the opportunity to address your concerns. We apologize that the oil life monitor and air filter reminder were not reset during your previous visit. We appreciate you bringing this to our attention, as it helps us improve our processes. Thank you for giving us another opportunity to earn your trust, and we look forward to providing you with a better experience on your next visit. - Martin Chevrolet

July 18, 2026

Dealership Rating
Employee Rating

Your front desk service dept. is not friendly at all. Nathan promised to call me on 7-16-26 regarding mask under the hood but he failed to call. I had to call him and left message More

by VOLINJA1954
Recommend Dealer
Yes

Other Employees Tagged: Nathan Hill

Jul 21, 2026

Martin Chevrolet responded

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you've experienced and understand how disappointing it is when communication and service don't meet expectations. We appreciate you recognizing Jacob for his helpfulness, and we'll be sure to share your kind words with him. Your comments about the lack of communication after your June 29 visit are being taken seriously. We will review your experience with our service team so we can better understand what happened and work to improve our communication and service processes. We value your business and appreciate you bringing these concerns to our attention. If there's anything still unresolved, we'd welcome the opportunity to discuss it with you directly and work toward a satisfactory resolution. - Martin Chevrolet

July 09, 2026

Dealership Rating
Employee Rating

Top notch service and great customer care. Kept me informed throughout and a complementary car wash More

by josecsrgrd-gmac
Recommend Dealer
Yes

Other Employees Tagged: Nathan Hill

Jul 20, 2026

Martin Chevrolet responded

Thank you for the great review! We’re thrilled to hear you received top notch service and that our team kept you informed throughout your visit. We’re glad you enjoyed the complimentary car wash and truly appreciate your business! - Martin Chevrolet

July 07, 2026

Dealership Rating
Employee Rating

Friendly, professional and performed work in reasonable time Waiting room was clean and comfortable. Check out was quick More

by kwatk1
Recommend Dealer
Yes

Other Employees Tagged: Nathan Hill

Jul 20, 2026

Martin Chevrolet responded

Thank you for the great review! We’re glad to hear you found our team friendly and professional, and that your vehicle was serviced in a reasonable amount of time. We’re also happy you enjoyed our clean, comfortable waiting area and experienced a quick checkout. We appreciate your business! - Martin Chevrolet

July 07, 2026

Dealership Rating
Employee Rating

Excellent customer service and car work Nathan went above and beyond what is to be expected of a service manager. I'm never surprised by the exceptionally great work at Martin Chevrolet. More

by Ptrwdk5
Recommend Dealer
Yes

Other Employees Tagged: Nathan Hill

Jul 20, 2026

Martin Chevrolet responded

Thank you for the wonderful review! We’re thrilled to hear that Nathan went above and beyond to provide exceptional customer service and ensure your vehicle received the care it needed. We truly appreciate your continued trust in Martin Chevrolet and your kind words about our team! - Martin Chevrolet

June 26, 2026

Dealership Rating
Employee Rating

Their service team is amazing. Ralph is the man!! Always willing to go the extra mile! More

by EVERTBAILEY410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Martin Chevrolet responded

Thank you for taking the time to post about your recent experience here at Martin Chevrolet and with Ralph! We sure do appreciate it! - Martin Chevrolet

June 25, 2026

Dealership Rating
Employee Rating

I bought a '26 Chevy Colorado on Memorial Day and was happy dealing with Jack Lazzara in sales. I was also glad Martin Chevrolet had a nice selection of mid-sized trucks ON the LOT. That was the KEY, hav More

by NLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso

Jul 02, 2026

Martin Chevrolet responded

10 stars!?!?! What a compliment! We are so proud of our team that helped you out and made your purchase and service experience a great one! Thank you so much for the kind review about Jack, Ralph and the rest of the team here at Martin! Enjoy your new truck! - Martin Chevrolet

June 20, 2026

Dealership Rating
Employee Rating

Always great- service advisor was super accommodating, Porter dropped me off at the store then picked me up and put my bags into my car for me. Fabulous team! More

by Patricia18
Recommend Dealer
Yes

Other Employees Tagged: Nathan Hill

Jun 23, 2026

Martin Chevrolet responded

Patricia, Thank you for the wonderful review! We're so glad to hear our team made your visit a great one. We're happy our service advisor and porter were able to make your experience easier and more enjoyable. We truly appreciate your kind words and look forward to seeing you again! - Martin Chevrolet

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