Nathan Hill
Nathan Hill at Martin Chevrolet

Nathan Hill | Page 2

Assistant Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.6
60 Reviews
4.6

60 Reviews

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60 Reviews of Nathan Hill

July 18, 2026

Dealership Rating
Employee Rating

Your front desk service dept. is not friendly at all. Nathan promised to call me on 7-16-26 regarding mask under the hood but he failed to call. I had to call him and left message More

by VOLINJA1954
Recommend Dealer
Yes

Other Employees Tagged: Nathan Hill

Jul 21, 2026

Martin Chevrolet responded

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you've experienced and understand how disappointing it is when communication and service don't meet expectations. We appreciate you recognizing Jacob for his helpfulness, and we'll be sure to share your kind words with him. Your comments about the lack of communication after your June 29 visit are being taken seriously. We will review your experience with our service team so we can better understand what happened and work to improve our communication and service processes. We value your business and appreciate you bringing these concerns to our attention. If there's anything still unresolved, we'd welcome the opportunity to discuss it with you directly and work toward a satisfactory resolution. - Martin Chevrolet

July 09, 2026

Dealership Rating
Employee Rating

Top notch service and great customer care. Kept me informed throughout and a complementary car wash More

by josecsrgrd-gmac
Recommend Dealer
Yes

Other Employees Tagged: Nathan Hill

Jul 20, 2026

Martin Chevrolet responded

Thank you for the great review! We’re thrilled to hear you received top notch service and that our team kept you informed throughout your visit. We’re glad you enjoyed the complimentary car wash and truly appreciate your business! - Martin Chevrolet

July 07, 2026

Dealership Rating
Employee Rating

Friendly, professional and performed work in reasonable time Waiting room was clean and comfortable. Check out was quick More

by kwatk1
Recommend Dealer
Yes

Other Employees Tagged: Nathan Hill

Jul 20, 2026

Martin Chevrolet responded

Thank you for the great review! We’re glad to hear you found our team friendly and professional, and that your vehicle was serviced in a reasonable amount of time. We’re also happy you enjoyed our clean, comfortable waiting area and experienced a quick checkout. We appreciate your business! - Martin Chevrolet

July 07, 2026

Dealership Rating
Employee Rating

Excellent customer service and car work Nathan went above and beyond what is to be expected of a service manager. I'm never surprised by the exceptionally great work at Martin Chevrolet. More

by Ptrwdk5
Recommend Dealer
Yes

Other Employees Tagged: Nathan Hill

Jul 20, 2026

Martin Chevrolet responded

Thank you for the wonderful review! We’re thrilled to hear that Nathan went above and beyond to provide exceptional customer service and ensure your vehicle received the care it needed. We truly appreciate your continued trust in Martin Chevrolet and your kind words about our team! - Martin Chevrolet

June 26, 2026

Dealership Rating
Employee Rating

Their service team is amazing. Ralph is the man!! Always willing to go the extra mile! More

by EVERTBAILEY410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Martin Chevrolet responded

Thank you for taking the time to post about your recent experience here at Martin Chevrolet and with Ralph! We sure do appreciate it! - Martin Chevrolet

June 25, 2026

Dealership Rating
Employee Rating

I bought a '26 Chevy Colorado on Memorial Day and was happy dealing with Jack Lazzara in sales. I was also glad Martin Chevrolet had a nice selection of mid-sized trucks ON the LOT. That was the KEY, hav More

by NLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso

Jul 02, 2026

Martin Chevrolet responded

10 stars!?!?! What a compliment! We are so proud of our team that helped you out and made your purchase and service experience a great one! Thank you so much for the kind review about Jack, Ralph and the rest of the team here at Martin! Enjoy your new truck! - Martin Chevrolet

June 20, 2026

Dealership Rating
Employee Rating

Always great- service advisor was super accommodating, Porter dropped me off at the store then picked me up and put my bags into my car for me. Fabulous team! More

by Patricia18
Recommend Dealer
Yes

Other Employees Tagged: Nathan Hill

Jun 23, 2026

Martin Chevrolet responded

Patricia, Thank you for the wonderful review! We're so glad to hear our team made your visit a great one. We're happy our service advisor and porter were able to make your experience easier and more enjoyable. We truly appreciate your kind words and look forward to seeing you again! - Martin Chevrolet

June 20, 2026

Dealership Rating
Employee Rating

5 Very respectable service department. Paul the corvette specialist did a A1 job in putting on my rock guards. I can always count on Paul's expertise. More

by Anniepup2015
Recommend Dealer
Yes

Other Employees Tagged: Nathan Hill

Jun 23, 2026

Martin Chevrolet responded

Thank you for the great review! We're thrilled to hear that Paul took great care of you and did an A1 job installing your rock guards. His expertise and attention to detail are what make him such a valuable part of our team, especially for our Corvette customers. We appreciate your continued trust and look forward to helping you again in the future! - Martin Chevrolet

June 17, 2026

Dealership Rating
Employee Rating

Paul is a great mechanic and glad Martin Chevy employs him. He always does a thorough diagnosis, repair and maintenance. More

by dar322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

Martin Chevrolet responded

Thank you for the great review! We couldn't agree more! We'll be sure to pass along your kind words to Paul. Mechanics like Paul don't come with a warning light when they're doing an outstanding job, but reviews like yours help us recognize it! Thanks for trusting Martin Chevrolet with your vehicle, and we look forward to seeing you again. - Martin Chevrolet

June 17, 2026

Dealership Rating
Employee Rating

Disappointing to infuriating - will not be back. No communication, months long wait with compromised functionality on vehicle and no loaner offered. Manager calls promised 4x, never received call. W More

by real.hagen.jacob
Recommend Dealer
No

Other Employees Tagged: Nathan Hill

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