Nathan Kohlhoff
Nathan Kohlhoff at Norm Reeves Honda Superstore Cerritos

Nathan Kohlhoff

Sales Consultant

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.2
6 Reviews
4.2

6 Reviews

Write a Review

6 Reviews of Nathan Kohlhoff

February 03, 2024

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Employee Rating

Gave me incorrect information about the insurance the dealership provided me. Told me it was only to insure be to drive on the street ('not real insurance') , I called that insurance company and they tol More

by Cammie120
Recommend Dealer
No

Other Employees Tagged: Nathan Kohlhoff

Feb 06, 2024

Norm Reeves Honda Superstore Cerritos responded

We sincerely apologize for any confusion regarding the insurance information provided. Our team aims to offer accurate details, and we appreciate your feedback. If you have further concerns, please reach out when it is convenient. Kevin Harris | Customer Relations Manager | 562-345-9100 | kharris@normreeves.com.

January 25, 2024

Dealership Rating
Employee Rating

Good service Great customer service I had a good experience at Honda reeves great customer service More

by jessicamoran93
Recommend Dealer
Yes

Other Employees Tagged: Nathan Kohlhoff

Jan 26, 2024

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing your positive experience! We're delighted to hear that you had a great time at Honda Reeves and experienced excellent customer service. We appreciate your kind words and look forward to serving you again in the future.

January 17, 2024

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Employee Rating

To be honest, I was dreading going to a dealership because I've only experienced pushy salespeople who corner you into buying and try to scam you. But Nathan was the complete opposite. Nathan was the More

by Keeanna Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2024

Norm Reeves Honda Superstore Cerritos responded

Hi Keeanna. It was a pleasure to work with you and we want to thank you for letting us know how your process was. We work hard to be efficient and make our customers feel satisfied, and we are glad to know this was your case. Congrats on your new Honda and we hope to help you again someday as well!

January 15, 2024

Dealership Rating
Employee Rating

Nathan was very polite and patient. Also, he was very thorough and explained everything with great detail. Also, the HRV runs very very nice. I am completely satisfied. More

by victor_gallo
Recommend Dealer
Yes

Other Employees Tagged: Nathan Kohlhoff

Jan 17, 2024

Norm Reeves Honda Superstore Cerritos responded

Thanks for the 5 stars, Victor. Nathan and the team are delighted your needs were met. Congrats on your HR-V, and feel free to visit us for your Honda needs again!

October 28, 2023

Dealership Rating
Employee Rating

Nathan and Shawn from sales were great. They weren't pushy at all. Frank from finance needs to work on his customer service. He rushed the finance part. It appeared like he just wanted us o More

by aquarius2372
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Shahnawaz

Oct 31, 2023

Norm Reeves Honda Superstore Cerritos responded

Thank you for your feedback and for highlighting the positive experience with Nathan and Shawn. We apologize for any inconvenience you experienced during the finance process. We'll address this to ensure a smoother experience for our future customers. Your input is valuable to us, and we appreciate your business.

October 23, 2023

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Employee Rating

Great customer service, quick and easy process. No issues throughout the entire process. Will recommend friends and family. More

by lumartin3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Shahnawaz

Oct 24, 2023

Norm Reeves Honda Superstore Cerritos responded

We appreciate your positive feedback and your willingness to recommend us to friends and family. Providing excellent customer service and a smooth process is our priority, and we're glad to hear that your experience reflected that. If you or your loved ones have any automotive needs in the future, please don't hesitate to reach out.

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