Nathan (Nate) Garcia

Have gotten my Acura serviced there twice in a row. Service writer was very polite. Price was what I expected, they didn't try to upsell. Waiting area was good size and pleasant. Took a little long Service writer was very polite. Price was what I expected, they didn't try to upsell. Waiting area was good size and pleasant. Took a little longer than I would have liked. Biggest issue I found was that although I have the exact same tires that I had on my last visit, the tread measure actually increased? In other words, I have more tread than last time even though I drove 5k miles and didn't buy new tires. So, were the readings wrong last time or this time? Or did they try to upsell me tires last time? More

by Kelly.mcnamara Verified Customer Verified Customer

Report | Print

Very satisfied with the service provided and very pleased with the service writer Nathan. He did not try to sell me a service I did not need. Service was done quickly and done right. with the service writer Nathan. He did not try to sell me a service I did not need. Service was done quickly and done right. More

by vinnyandlynn Verified Customer Verified Customer

Report | Print

Francisco was very friendly and explained what service my car needed. The service was done quickly. car needed. The service was done quickly. More

by Maryjanez4life Verified Customer Verified Customer

Report | Print

Thank you guys for all your help. Taking care of my vehicle.Thank you for the great customer service Taking care of my vehicle.Thank you for the great customer service More

by gborja2 Verified Customer Verified Customer

Report | Print

Nathan always listens to us and goes the extra mile to help his clients. Nathan always goes above and beyond to help his clients wonderful customer service help his clients. Nathan always goes above and beyond to help his clients wonderful customer service More

by julie.bowersock Verified Customer Verified Customer

Report | Print

Nathan is always great to work with for service. He is very communicative and explains everything well. He is very communicative and explains everything well. More

by Mimi_338 Verified Customer Verified Customer

Report | Print

The service manager David was able to help after a discrepancy in the service department with AC issues on a recall Honda required. He was able to speak with corporate and come up with a reasonable pl discrepancy in the service department with AC issues on a recall Honda required. He was able to speak with corporate and come up with a reasonable plan. I appreciate the help him and the team made! More

by Lmirels Verified Customer Verified Customer

Report | Print

My visit was a pleasant experience and everything went as planned. My advisor was knowledgeable and very professional. planned. My advisor was knowledgeable and very professional. More

by Mullin34 Verified Customer Verified Customer

Report | Print

I called Robert after being told by Earnhardt Honda that they were going to hold our car for a week before looking at it. He got us right in. Parts needed to ordered, but our car was fixed properly the ne they were going to hold our car for a week before looking at it. He got us right in. Parts needed to ordered, but our car was fixed properly the next day. Robert was very professional and kept us informed of our repair. I would definitely call Robert and use this dealership again. More

by FRANK_MERLINO Verified Customer Verified Customer

Report | Print

I chose Germain Honda because of poor service from Earnhardt Honda. Best decision I made! Germain is only 3 minutes further for me and I can avoid I-10! And Nathan explained things clearly for me - Earnhardt Honda. Best decision I made! Germain is only 3 minutes further for me and I can avoid I-10! And Nathan explained things clearly for me - I will be back. More

by BECKLERDEB Verified Customer Verified Customer

Report | Print