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Nathan (Nate) Garcia
Nathan (Nate) Garcia at Germain Honda of Surprise

Nathan (Nate) Garcia

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.8
267 Reviews

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

Dealership Experience

6 yrs, 6 mos

Industry Experience

9 yrs, 2 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

267 Reviews

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267 Reviews of Nathan (Nate) Garcia

July 23, 2026

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Employee Rating

I chose Germain Honda because of poor service from Earnhardt Honda. Best decision I made! Germain is only 3 minutes further for me and I can avoid I-10! And Nathan explained things clearly for me - More

by BECKLERDEB
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Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2026

Germain Honda of Surprise responded

Thank you for giving Germain Honda a chance! We're thrilled to hear that Nathan provided clear communication and made your visit a positive experience. We appreciate your trust and look forward to welcoming you back for your future service needs! Best Regards, Sassha Motz General Manager

July 22, 2026

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Wonderful experience. I liked the fact the service advisor wasn't pushy as in other Honda dealers in the area. I will definitely be bringing both of my Honda vehicles in h More

by MJKANCELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kevin Proo

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Jul 23, 2026

Germain Honda of Surprise responded

Thank you for sharing your positive and no-pressure service experience with our team. Here at Germain, our staff is dedicated to providing a quality experience while providing you with all the information you need to make informed decisions about the care of your Honda. Best Regards, Sassha Motz General Manager

July 17, 2026

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Nathan was excellent. Very professional. The service was performed as priced and on time. I appreciate the complimentary oil change and wash. More

by LAGROUPTX
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 20, 2026

Germain Honda of Surprise responded

We are delighted you enjoyed an overall quality service experience and appreciate you highlighting Nathan in this kind review. Best Regards, Sassha Motz General Manager

July 17, 2026

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Great service. On time. Friendly and courteous staff. No pressure. I would recommend this dealership. More

by Clyman45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kevin Proo

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Jul 20, 2026

Germain Honda of Surprise responded

We appreciate your business and thank you for your kind recommendation. See you down the road. Best Regards, Sassha Motz General Manager

July 16, 2026

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Friendly staff. Services completed in time period estimate. Exterior car wash 😃😀🥰 Highly recommended. Will be back for next service. More

by miwr65
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 17, 2026

Germain Honda of Surprise responded

Thank you for your business and kind recommendation. Our team works hard to ensure our guests receive a quality service experience. See you down the road. Best Regards, Sassha Motz General Manager

July 16, 2026

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Very good except it did take a bit longer than I anticipated. Thanks very much. More

by jeanne.rau
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Service Communication
Recommend Dealer
Yes
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Jul 17, 2026

Germain Honda of Surprise responded

We thank you for your business and appreciate your patience for your longer-than-expected visit. Best Regards, Sassha Motz General Manager

July 16, 2026

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The service at Germain Honda of Surprise is the best! They know how to treat their customer right and have fair pricing! Thank you!!! More

by dmckee1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Liz Card, Sassha Motz, Colin McEuen, Alfredo (Al) Bustamante, Robert Solis, David McKee, Alex Rivas, Kevin Proo, Chad Cicon

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Jul 17, 2026

Germain Honda of Surprise responded

Our sales and service teams are dedicated to customer satisfaction, and they work hard to provide our guests with only the best care. Thank you for choosing Germain for your service needs. Best Regards, Sassha Motz General Manager

July 15, 2026

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I really appreciate the level of customer service I receive when I go there. I also like the big waiting area. More

by Skipmove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kevin Proo

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Jul 16, 2026

Germain Honda of Surprise responded

Our team is happy you continue to enjoy a positive and comfortable service experience with our team. See you next time. Best Regards, Sassha Motz General Manager

July 15, 2026

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Employee Rating

I want to thank Nathan and the service team for the excellent experience. They were courteous, knowledgeable, and took the time to explain everything clearly. The process was easy from start to finish, More

by sdgulls2916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert in service dept

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Jul 16, 2026

Germain Honda of Surprise responded

Thank you for your kind words! We're delighted to hear that Nathan and our service team provided you with such an excellent experience. We appreciate your recognition of their professionalism, knowledge, and clear communication. Thank you for trusting us with your vehicle, and we look forward to serving you again! Best Regards, Sassha Motz General Manager

July 03, 2026

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Employee Rating

Nathan is always courteous and professional. Service was good, fast and friendly, will definitely be back More

by Sstengel53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2026

Germain Honda of Surprise responded

Thank you for your kind review! We're happy to hear Nathan provided courteous, professional, and efficient service. We appreciate your continued trust and look forward to welcoming you back! Best Regards, Sassha Motz General Manager

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