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Nathan (Nate) Garcia
Nathan (Nate) Garcia at Germain Honda of Surprise

Nathan (Nate) Garcia | Page 2

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.8
267 Reviews

Hello! I've been at Germain Honda of Surprise since February 2020 and would love to meet you and your Honda. In addition to working with you on your cars needs, I am a USAF veteran who enjoys fishing, biking, and spending quality time with my family.

Dealership Experience

6 yrs, 6 mos

Industry Experience

9 yrs, 2 mos

Specialties & Trainings

Automotive technician degree from Arizona Automotive Institute

4.8

267 Reviews

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267 Reviews of Nathan (Nate) Garcia

July 03, 2026

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Employee Rating

Nathan was always courteous, professional And listens carefully to his customers. Thank you, Germain Honda More

by julie.bowersock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2026

Germain Honda of Surprise responded

Thank you for your kind review! We're pleased to hear Nathan provided courteous, professional service and took the time to listen to your needs. We appreciate your feedback and look forward to assisting you again in the future. Best Regards, Sassha Motz General Manager

July 02, 2026

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Found out what the issue was and had is fixed, cleaned and really in two hours, great job! More

by Todd
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Service Time
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Recommend Dealer
Yes
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Jul 08, 2026

Germain Honda of Surprise responded

Thank you for your great review! We're glad our team quickly identified the issue, completed the repairs, and returned your vehicle cleaned and ready to go. We appreciate your business and look forward to serving you again! Best Regards, Sassha Motz General Manager

July 01, 2026

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I was most pleased with your expediate service, thorough inspection, great customer care, welcoming lobby & location. Nathan/Service is an asset to your dealersbip More

by Wjw94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 08, 2026

Germain Honda of Surprise responded

Thank you for your wonderful review! We're pleased to hear that Nathan and our team provided prompt, thorough, and welcoming service throughout your visit. We appreciate your kind words and will be sure to share your feedback with Nathan. Thank you for choosing us, and we look forward to serving you again! Best Regards, Sassha Motz General Manager

July 01, 2026

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Employee Rating

Quick efficient service from the time I pulled up till the job was complete. I feel very confident that the work was done in an excellent manor. More

by jim@jferny.com
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kevin Proo

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Jul 08, 2026

Germain Honda of Surprise responded

Thank you for your kind review! We're pleased to hear our team provided quick, efficient service and that you felt confident in the quality of the work completed. We appreciate your trust and look forward to assisting you again in the future! Best Regards, Sassha Motz General Manager

June 28, 2026

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Employee Rating

The service was very fast and efficient. I was walked through everything so there were no surprises at the end. More

by ASHLEY1CELESTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kevin Proo

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Jul 09, 2026

Germain Honda of Surprise responded

We are pleased you enjoyed a quality, efficient, and transparent visit. See you down the road. Best Regards, Sassha Motz General Manager

June 23, 2026

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Great service, great people overall a great dealership! Will be back, for sure....Thank you! More

by MIKEGANN70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, Robert Solis, Kevin Proo

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Jun 23, 2026

Germain Honda of Surprise responded

Thank you for your kind review. Our team is pleased to know your service visit was a positive one. See you next time. Best Regards, Sassha Motz General Manager

June 19, 2026

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Employee Rating

The staff are very curious. Nathan Garcia, my service advisor, is knowledgeable, patient, and respectful. Also David McGee, service manager, is also helpful and always on site f More

by byelori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David McGee

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Jun 22, 2026

Germain Honda of Surprise responded

Thank you for your kind feedback! We're glad to hear Nathan and David provided knowledgeable, patient, and helpful support during your visit. We truly appreciate your recommendation and look forward to serving you again! Best Regards, Sassha Motz General Manager

June 15, 2026

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Having my car serviced for years at this dealership. Never had any complaints about the work done or the service advisors. Nathan is my current service advisor and very professional. More

by cary90277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 16, 2026

Germain Honda of Surprise responded

We appreciate your continued business and trust in our team. Thank you for letting us know that Nathan has provided you with quality and professional service. See you next time. Best Regards, Sassha Motz General Manager

June 13, 2026

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Employee Rating

Alfredo Bustamante, David McKee is wonderful! !! The Gal that takes the cars back and brings it back up in service is wonderful too. I forget her name. She has been there a long time. More

by knece40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante, David McKee

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Jun 15, 2026

Germain Honda of Surprise responded

We appreciate your business and thank you for leaving our team this kind review. Our staff is dedicated to customer satisfaction, and we are happy that Alfredo, David, and other members ensured you received only the best care. Best Regards, Sassha Motz General Manager

June 08, 2026

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Employee Rating

Quick and easy process. In and out in less than 45min for an oil change. More

by Benjamenwaldron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 09, 2026

Germain Honda of Surprise responded

We are pleased to know you enjoyed a quality and efficient visit. Best Regards, Sassha Motz General Manager

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