29 Reviews
Write a ReviewDealership Experience
41 yrs
Industry Experience
41 yrs
Languages Spoken
English
29 Reviews of Nathan Potratz
December 19, 2021
VERY DISAPPOINTED. Purchased a 2018 Chevy Colorado brand new. Less than two years, I noticed a water slouching noise in the dash area while driving. Brought my truck in for service in January 2020. Repair new. Less than two years, I noticed a water slouching noise in the dash area while driving. Brought my truck in for service in January 2020. Repairs were made (while under warranty) and I was on my way. A little over a year and a half later the same water slouching noise is coming from my dash area again. I called on 19 November 2021 and spoke with a person in the service department. The first thing (I will not name the person) told me, it would cost me $129.95, for them to take a look at my truck. I told the service person; it is the same issues that was fixed in January 2020. He told me the warranty had passed and I would have to pay. I called the service manager and left a voice message after I hung up with the service department and the service manager never returned my call. I called and spoke with the general manager (will not name him), he listened to what I said, then he gave me the company answer. Service manager seemed to be more about profit, then customer relations. Told me since it has been that long and the warranty had expired, he would not be able to bill Chevrolet for the repairs. So, profit over customer relations. I kept emphasizing to him that, I had the repairs made at your dealership, and that didn't seem to matter. My next call was going to be to the owner, but I decided not to. I was there from mid-September to early October this year, looking to purchase a car for my son, and I am so glad, that I didn't find one. We will not be trading my wife SUV for the Equinox she wants. I WILL NEVER PURCHASE A VECHILE FROM THIS DEALERSHIP AGAIN. I will take my Colorado to Keith Pierson for repairs. I would have given less than one star, but the system would not allow it. More
December 12, 2021
no sales person is available online, nobody can is available on line to discuss Trucks. your supposedly no 1 seller at your dealership is trucks but nobody can tell me about trucks you have in your l available on line to discuss Trucks. your supposedly no 1 seller at your dealership is trucks but nobody can tell me about trucks you have in your lot, online. More
September 15, 2021
I have been using Gordon Chevrolet as my go-to dealership for 19 years now. I’ve purchased 12 vehicles from them and they are the ONLY folks that service my vehicles. The sales team is knowledgeable and trus for 19 years now. I’ve purchased 12 vehicles from them and they are the ONLY folks that service my vehicles. The sales team is knowledgeable and trustworthy, the service department is experienced, capable and efficient. There is no dealership in the northeast Florida region that I would trust more than the team at Gordon Chevrolet! More
July 05, 2021
It always gives us excellent service whenever your vechiles require such work. All employees are friendly,knowledgeable, respectable and time sensitive. When they say its ready,it is vechiles require such work. All employees are friendly,knowledgeable, respectable and time sensitive. When they say its ready,it is More
Other Employees Tagged: Steven service department
July 21, 2020
The best dealership hands down. Great sales people and Kurt is the bomb! Have traded with them for years and always a great experience with lots of personable employees. I highly recommend Gordon Chevro Kurt is the bomb! Have traded with them for years and always a great experience with lots of personable employees. I highly recommend Gordon Chevrolet!!! More
July 23, 2019
Great sales experience Jason was a great help! Easy and quick. Was in and out real quick. Would highly recommend buying a vehicle from him at this dealership Jason was a great help! Easy and quick. Was in and out real quick. Would highly recommend buying a vehicle from him at this dealership More
Other Employees Tagged: Jason Trimble
December 07, 2018
2017 impala We had a great experience at Gordon Chevrolet when our ac went out on our car the staff was very friendly and professional I would definitely recommen We had a great experience at Gordon Chevrolet when our ac went out on our car the staff was very friendly and professional I would definitely recommend Gordon Chevrolet. Thanks Pearson and Tonya McMahan More
September 26, 2018
no one knows anthing about the Volt I bought a Used 2015 Chevrolet Volt from Gordan Chevrolet and called back 3 days later with a few question. After talking to a few different people I bought a Used 2015 Chevrolet Volt from Gordan Chevrolet and called back 3 days later with a few question. After talking to a few different people on the phone and was told total different things I was finally told well really only one guy knew anything about the Volt and he is out of town till next week More
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