Performance Kia

Do not go to this dealership. I went to the dealership couple years ago and traded in a car for a 2019 Kia Sorento which I loved but was trading it in for something smaller and I I went to the dealership couple years ago and traded in a car for a 2019 Kia Sorento which I loved but was trading it in for something smaller and I went back to the dealership after having the Sorrento for 4 years I traded in 4 2023 Kia Forte and did not realize the extras that were added on like the extended warranties that I did not need but was told I needed and now I am stuck with this car until I get the balance paid down more and I don't like this car there's nothing wrong with it I like the color I like that it's good on gas but it's too small for me and I regret purchasing it I even went back to them a couple weeks ago to see about trading it in and there was nothing naked really do to accommodate me except tell me that I had to put like $9,000 down to get into a newer car I did see another dealership and showed them my paperwork cuz I was interested in a car at that dealership and they said with the amount that I owe is too high so the only thing I could do is keep the car and pay it down some more which is not what I want to do they told me the other dealership took advantage of me and there's nothing that they can do to help me now I am stuck with this smaller car that I do not want I miss having the Sorrento or even the Sportage would be fine but something that has a little more room. I gave this dealership a one-star review because I had to put at least one in or I would have not given them a reading at all I felt pressured to buy this car I told him that I was not be able to afford it I was paying $400 a month on the Sorrento told him I wanted to stay just about the same if not a little bit more I ended up getting a payment of $6003 which is a $200 difference more and my insurance went up some too I said I felt I was pressured and buying this car I told them I can't do that what can you do this no I can't do it I just felt like I was pressured I really was I even called them on my way home and told him that I can't afford it I got to take it back and they said no More

I purchased a K5 had a trade and paid rest cash in full! The car had a sunroof problem they ordered part had to go back week later to fix. I had a year bumper to bumper warranty. As I drove car for one we The car had a sunroof problem they ordered part had to go back week later to fix. I had a year bumper to bumper warranty. As I drove car for one week started hearing the AC/heater had a gurgling sound when I took car back for repair of sunroof I asked them to repair the AC issue. Talk about poor service, I have never dealt with such unprofessional people. They wanted nothing to do with it. They just didn’t care. Why give a warranty? I plan to get rid of this car as I feel that the humming is going to get worse. The sound should not be there. I will not purchase another from them nor will refer anyone to them. They just want the money from you and your on your own if something goes wrong. More

Thank you Fred Benson on your hard work helping my mom and I get this nice Hyundai kona it is very nice and I can save money going back and forth to work in comfort and I get this nice Hyundai kona it is very nice and I can save money going back and forth to work in comfort More

Horrible customer service. Once you've signed the contract, they want nothing more to do with you. Have a simple question about a service contract, but no one can pick up the p Once you've signed the contract, they want nothing more to do with you. Have a simple question about a service contract, but no one can pick up the phone to answer it. On hold for over 45 mins. Called on second line and was put on hold only to be disconnected shortly afterword. Terrible business practice. Do not buy your car here. More

I had a terrible experience , they over priced the vehicle I bought . I had to have a tire filled before I could leave. I bought the back a week later to be fixed they patched the tire said all was fi vehicle I bought . I had to have a tire filled before I could leave. I bought the back a week later to be fixed they patched the tire said all was fine However a week later I had to the car back again . what really made me mad was they tried to sell me the tire for 200 dollars I was furious . they did replace the tire . But I should not have to go through the hassle . I do not recommend this company to anyone. James More

I bought a car 6 months ago. Everything was great 👍. Now I call my sales rep and He never available I left messages for him and still nothing.I read reviews about the dealership Everything was great 👍. Now I call my sales rep and He never available I left messages for him and still nothing.I read reviews about the dealership most were positive.I called again asked for a manager Fred Benson asked the call. He told the manager was on a conference call. He told a message for the manager. With in minutes I received a call back from the dealership. Thinking it was the manager but to my surprise it was Fred. He took care of my issue with in 10 minutes. If anyone looking for a new vehicle go see Fred at performance Kia.If you want service after the sale. More

Called the dealership Fred answer the phone. After talking to Fred for 10 minutes. i knew he is not your normal pushy salesperson. He will work hard to find the car that's fits your needs. It After talking to Fred for 10 minutes. i knew he is not your normal pushy salesperson. He will work hard to find the car that's fits your needs. It was getting late and we were getting hungry. Fred order a pizza for us. HE DIDNT NEED TO DO THAT BUT THATS THE TYPE OF PERSON HE IS. We love are new KIA Sportage!!!!! IF YOU ARE LOOKING FOR A CAR GO SEE FRED AT PERFORMANCE KIA IN MOOSIC.THANK YOU More

Fred's the man! Truly goes out of his way to help with all your car needs. 😊 Truly goes out of his way to help with all your car needs. 😊 More

Called the dealership and Fred answered the phone. After talking to Fred I made an appointment to go talk to him and see what he can do to help me. After looking at 2 different options and agreed to a After talking to Fred I made an appointment to go talk to him and see what he can do to help me. After looking at 2 different options and agreed to a payment I could afford. I left with my new vehicle. Thank you More

They we very helpful in getting a new car. They made the experience very easy. They made the experience very easy. More