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Nathaniel Jenkins
Nathaniel Jenkins at Heiser Toyota

Nathaniel Jenkins

Service Advisor

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.6
123 Reviews
4.6

123 Reviews

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123 Reviews of Nathaniel Jenkins

July 31, 2026

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Easy to work with. Both the shuttle drivers were super nice I like the videos they send of my car during the service More

by alexago17
Recommend Dealer
Yes

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Jul 31, 2026

Heiser Toyota responded

We’re glad our shuttle drivers made your visit easy and that you appreciated the service videos. Thank you for trusting us with your Toyota Highlander Hybrid, and we look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 30, 2026

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Professional, timely, Nathaniel is fantastic and very clear about what is going on with my vehicle More

by c3greatkids
Recommend Dealer
Yes

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Jul 30, 2026

Heiser Toyota responded

Thank you for letting us know your Toyota RAV4 service was handled professionally and on time. Nathaniel will be happy to hear you appreciated his clear communication. We appreciate your feedback and look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 27, 2026

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Always professional and friendly Done when said it would be done Provided upfront consultation and options Don’t recall techs name but he went above and beyond providing video and clear narration i More

by KIWOX11078
Service Price Transparency
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Service Time
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Yes
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July 25, 2026

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Not hurried. Professional. Thorough. Answered all questions so I truly understood what was happening. Kept me updated as to how service was progressing. Was immen More

by hoffmaka47
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

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Jul 25, 2026

Heiser Toyota responded

It’s great to hear that Nathaniel and our service team provided professional, unrushed care for your RAV4. We’re pleased the clear explanations and ongoing updates helped you understand every step. Thank you for trusting us with your Toyota RAV4; we look forward to serving you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 24, 2026

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Very professional and friendly. Nate was very kind and professional I had waited a bit and saw my car was at the front. Nate checked to see what was the hold up. More

by lizxelhua
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

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Jul 24, 2026

Heiser Toyota responded

We’re glad Nathaniel provided friendly, professional assistance while you waited. It’s great to know he checked on your Toyota Corolla Hybrid so you could get back on the road. Thank you for trusting us with your service. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 21, 2026

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Was awful, they said I was discharging my battery and needed to disconnect it at night! Did not fix Apple Car Play issue, won't return More

by becky_m
Recommend Dealer
No

Other Employees Tagged: Nathaniel Jenkins

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Jul 25, 2026

Heiser Toyota responded

Providing a positive experience is our top priority, Becky, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 17, 2026

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Nathaniel kept me informed of my car's progress and gave me an accurate timeline. He was very friendly and helpful. More

by MDION0
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

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Jul 17, 2026

Heiser Toyota responded

Thank you for sharing your experience with Nathaniel. It’s great to know he kept you informed with a clear timeline while working on your Toyota RAV4 Hybrid. We appreciate your kind words and look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 17, 2026

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Nathaniel kept me informed of my car's progress and gave me an accurate timeline. He was very friendly and helpful. More

by MDION0
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

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Jul 17, 2026

Heiser Toyota responded

It was wonderful to hear that Nathaniel kept you informed, provided an accurate timeline, and was friendly and helpful during your Toyota service. Thank you for sharing this feedback. We look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 17, 2026

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Discovered a problem and fixed it during an inspection as part of an oil change. I appreciate the attention to detail. More

by MDION0
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

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Jul 17, 2026

Heiser Toyota responded

Thank you for noting how we identified and resolved that issue during your Toyota RAV4 Hybrid oil change inspection. Nathaniel and our team take pride in catching issues before they become problems. We appreciate the chance to keep your RAV4 running smoothly. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 17, 2026

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Employee Rating

Nathaniel kept me informed of my car's progress and gave me an accurate timeline. He was very friendly and helpful. More

by MDION0
Recommend Dealer
Yes

Other Employees Tagged: Nathaniel Jenkins

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Jul 17, 2026

Heiser Toyota responded

It’s great to hear Nathaniel kept you updated with a clear timeline and friendly support during your Toyota RAV4 Hybrid service. We appreciate you choosing us for your maintenance and look forward to serving you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

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