Nathaniel Lewis
Nathaniel Lewis at Truck City Ford

Nathaniel Lewis | Page 11

Service Advisor

Truck City Ford

15301 I-35
Buda, TX 78610

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4.9
353 Reviews
4.9

353 Reviews

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353 Reviews of Nathaniel Lewis

May 22, 2023

Dealership Rating
Employee Rating

I had called and made an appointment, however, when I arrived, no appointment could be found for me. They still were able to get my oil changed and tires rotated but it took a bit longer than I had plan More

by KITEFLYCOX
Service Price Transparency
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Recommend Dealer
Yes

May 17, 2023

Dealership Rating
Employee Rating

Nate was very thorough and kept me up to date on my truck while it was in the shop More

by LLLOWDEN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 17, 2023

Dealership Rating
Employee Rating

The whole process was smooth. One of the best buying experiences I've had. Freddie and Raul exceeded my expectations. Nate addressed all of my service concerns. More

by SPHEBUS
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Freddie Brown, Raul Sanchez

May 16, 2023

Dealership Rating
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Nathaniel was great to work with! The work completed was top notch. I would definitely recommend Truck City Ford's service department. More

by CHRIS.CULP
Service Price Transparency
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Recommend Dealer
Yes
May 17, 2023

Truck City Ford responded

Chris, we appreciate your feedback as it gives us an opportunity to keep the process simple and timely for the customer. Nathaniel does great work, and is recommended often by repeat customers. We are grateful for your recommendation.

May 01, 2023

Dealership Rating
Employee Rating

Great service and friendly staff. In and out in about an hour on a Saturday afternoon! More

by Cougar#23
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

April 29, 2023

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Called me about a part I’ve been waiting for which was so helpful…kept his word on that! Got the truck in right away and fixed up really quickly too. More

by SARAHJOCOLEMAN
Service Price Transparency
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Recommend Dealer
Yes

April 28, 2023

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The care and customer service i received at truck city ford was excellent and the service was fast. More

by stephen.vanderbilt
Service Price Transparency
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Recommend Dealer
Yes

April 25, 2023

Dealership Rating
Employee Rating

Nate is the BEST! !!! I used to live in Buda and recently moved 45 minutes north, but still drive out to have him service my car. I don't trust anyone else with my car More

by V.ROULY
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Recommend Dealer
Yes

April 24, 2023

Dealership Rating
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Nate Lewis has always been very efficient and takes care of all of my concerns. More

by OINKBOB
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 25, 2023

Truck City Ford responded

Nate is a terrific advisor and is requested often by customer. We appreciate your business, and will keep working hard to retain your loyalty to the dealership.

April 18, 2023

Dealership Rating
Employee Rating

Quick and friendly service. It's like they understand I don't want to be there for hours. More

by J.Range
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers , Jospeh Hart, Jonathan Henry, Scott Jordan, Tim King, Charity Miranda, Joe Vanek

Apr 19, 2023

Truck City Ford responded

Thanks for the feedback and your rating. We work hard to provide a top notch customer experience, and use the feedback to find where we are missing the mark in this area. Service visits can be frustrating, but the team at Truck City works hard to take away that perception through great customer service, timely and professional work, and continuing to keep the customer in the loop throughout the process.

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