Nathaniel Lewis
Nathaniel Lewis at Truck City Ford

Nathaniel Lewis | Page 13

Service Advisor

Truck City Ford

15301 I-35
Buda, TX 78610

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4.9
353 Reviews
4.9

353 Reviews

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353 Reviews of Nathaniel Lewis

March 09, 2023

Dealership Rating
Employee Rating

Customer service was good but not happy about discontinuing the Family Plan. That was the only reason I traveled to your place for my oil changes. Guess I will be going somewhere else. More

by GAYLE.BROWN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Mario Fuentes , Scott Jordan

March 07, 2023

Dealership Rating
Employee Rating

Love this dealership service dpt! Staff is friendly. Waiting area is comfy! Highly Recommend them! More

by TIFFLARIMER
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Mario Fuentes , Scott Jordan

March 06, 2023

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Employee Rating

Vehicle was inspected and immediately told that it was not under warranty, vehicle had 32,000 miles, dealership was attempting to scam me so I picked up the vehicle More

by RODRIGUEZNELDA1956
Service Price Transparency
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Recommend Dealer
No
Mar 09, 2023

Truck City Ford responded

Thank you for letting us know about your concern. As indicated on your receipt, this front end pull was caused by an external impact and damage to your tire. External impacts to tires and related damage caused by such impacts are not covered under factory manufacturer warranty

March 06, 2023

Dealership Rating
Employee Rating

I came to Truck City for service to my Ford. Noe was wonderful! The dealership was busy but I never felt that I wasn't a valued customer. I have purchased my last 6 vehicles from Leif Johnson. More

by Pjdunaway01
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Mario Fuentes , Scott Jordan

February 15, 2023

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Employee Rating

Nate has been a great service advisor to work with, he is always responsive and lets me know what we will be looking at when the work is in progress. More

by BRETT.MAYES
Service Price Transparency
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Recommend Dealer
Yes
Feb 16, 2023

Truck City Ford responded

Our service team is among the best in the state, and works hard to retain our customers for life. The team is timely, and responsive to the customer keeping them updated during their visit. Thanks for your business, and your time.

February 14, 2023

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Employee Rating

Excellent service, on-time service, extremely friendly and accommodating staff. This is all what I experienced when I brought my Ford Explorer in for a factory recall repair. I also really appreciated the More

by SAMCHMELAR
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Mario Fuentes , Scott Jordan, Adam (the driver that dropped me back off at my house when I left them my vehicle for service)

Feb 16, 2023

Truck City Ford responded

Our service team is among the best in the state, and works hard to retain our customers for life. The team is timely, and responsive to the customer keeping them updated during their visit. Thanks for your business, and your time. We are available for any recalls or other work you need, and will provide the same great service.

February 07, 2023

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Very prompt service. I was given a ride back to work and everyone was so nice. More

by LANETTE
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Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Mario Fuentes , Scott Jordan

February 01, 2023

Dealership Rating
Employee Rating

Nate is a great service advisor, and is honest and gets you what you need. More

by SUAVERC
Service Price Transparency
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Recommend Dealer
Yes

January 28, 2023

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As always, Nate took care of me in his professional friendly way. This dealership is the best. More

by MELROSEKP
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Recommend Dealer
Yes
Jan 30, 2023

Truck City Ford responded

Our service team always delivers to their customers, and are among the best in the state. They are dedicated to fixing the vehicle the first time to avoid costly and timely returns. Nate does a great job and requested frequently. Thanks for your business.

January 28, 2023

Dealership Rating
Employee Rating

Brought my auto in for a needed service and was in and out in just over 2 hours. The original time estimate was 3 - 4 hours. Good job guys. The service was under warranty, so no cost to me. More

by FRANKIECARL55
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Recommend Dealer
Yes
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