Nathaniel Lewis
Nathaniel Lewis at Truck City Ford

Nathaniel Lewis | Page 16

Service Advisor

Truck City Ford

15301 I-35
Buda, TX 78610

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4.9
353 Reviews
4.9

353 Reviews

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353 Reviews of Nathaniel Lewis

December 14, 2022

Dealership Rating
Employee Rating

Nate was great. I will ask for him again when I need a service advisor. I did not expect to get the recall taken care of at the same time I was there for an oil ch More

by COUNTRYFAN1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2022

Truck City Ford responded

We appreciate your time and your business. Your feedback gives us ideas for improvements to the process, and the ability to make those changes in a timely manner. Thanks for the five star rating.

December 12, 2022

Dealership Rating
Employee Rating

Nate was kind and helpful. Very communicative and knowledgeable. Thank you, great service! I will be coming back. More

by DAVID.LYSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 09, 2022

Dealership Rating
Employee Rating

Had a battery going dead, went to truck city? Nate checked my battery and it needed replacing. He got my truck in and out within 45 minutes! More

by LLLOWDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2022

Truck City Ford responded

The Riata Service team is among the best in the state no hands barred. They work timely for the customer, fixing the problem the first time, and provided customers prompt updates as the work happens. We appreciate the business, and your feedback.

December 08, 2022

Dealership Rating
Employee Rating

Very nice and professional in the service department. I will be back.... I will be back....I will be back.... More

by DAVECUTHERELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers

December 07, 2022

Dealership Rating
Employee Rating

Nate was fantastic. Super disappointed in Ford Motor Company. $85,000 Raptor with 47k miles needed a new transmission, seal and oil pan. Just 60 days out of warranty More

by jjanik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 05, 2022

Dealership Rating
Employee Rating

When we explained our situation, coming from Smithville to get our yearly maintenance on our E450, Nate worked it out so we could wait and get our service completed. The work was to our satisfaction. Thank More

by VARASO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 25, 2022

Dealership Rating
Employee Rating

They have taken care of our Escape for three years and have always been courteous, knowledgeable, and 100% accurate on the diagnosis and fix. Their service notifications are very appreciated. A great tea More

by Olmanmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rodgers, Mario Fuentes , Scott Jordan

November 24, 2022

Dealership Rating
Employee Rating

Dealer service was excellent! They were able to get me in before my appointment time. More

by COSMOF16
Workmanship
Service Time
Recommend Dealer
Yes

November 24, 2022

Dealership Rating
Employee Rating

Nate was great, he verified my maintenance contract and explained all services coverd and length of contract. Asked if I had any questions or concerns, and the coffee was pretty good,.......... it was FREE More

by Moodyblues
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Haddad, Parts Dept

November 23, 2022

Dealership Rating
Employee Rating

Staff for auto service is always friendly and they do the work timely. Communication from staff is also done well. More

by Gracie L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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