340 Reviews
Write a Review340 Reviews of Nathaniel Lewis
November 14, 2023
Nathaniel (Nate) Lewis did an excellent job helping me get my truck serviced and repaired. He exemplifies what a service manager should be. I particularly appreciate his patience with all my questions. Na get my truck serviced and repaired. He exemplifies what a service manager should be. I particularly appreciate his patience with all my questions. Nate was absolutely on the ball for everything I wanted or needed. I also think highly of Charles and Oscar (finance and sales). I will gladly recommend, without hesitation, Nate and Truck City Ford to anyone who is shopping for service, or Oscar for a new vehicle. As a side comment, they have the best waiting area coffee I have had, but I am not fond of the added 3% fee for using my credit card. More
Other Employees Tagged: Zach Khan , Charles Moradi, Oscar Gonzalez
October 31, 2023
They did a great job ! I’m so happy with the service. Thank you so much. I’m so happy with the service. Thank you so much. More
Other Employees Tagged: Scott Jordan, Jonathan Henry, Tim King, Sarah Pope, Travis Guerrero, Hailey Maierhofer, Richard Heuser, Brett Bates, Blake Dahlberg , Tyler F
October 30, 2023
Nate and his manager are great they tested my truck to make sure it was 100% So far so good and if I discover any issues they said to bring it back. I feel comfortable and at peace with Nate's commitment make sure it was 100% So far so good and if I discover any issues they said to bring it back. I feel comfortable and at peace with Nate's commitment to giving me the best experience. More
Other Employees Tagged: Hailey Maierhofer
October 27, 2023
From the moment I arrived to the time my vehicle was ready for pickup, I experienced excellent customer service. Will definitely recommend Truck City Ford to friends and family. Thank you Josh Rivera an ready for pickup, I experienced excellent customer service. Will definitely recommend Truck City Ford to friends and family. Thank you Josh Rivera and Nate Lewis for all your help. More
Other Employees Tagged: Josh Rivera
October 26, 2023
Service advisor was exceptional, wait time for just oil change was not. I could clearly see my vehicle and watched the work from the area, an oil change should be the easiest service there is. While I did change was not. I could clearly see my vehicle and watched the work from the area, an oil change should be the easiest service there is. While I did appreciate the top off of washer fluid, and tire pressure adjustment (literally new tires put on the day before so didn't need adjustment) The actual oil change took forever. I was there with a scheduled appointment for 2pm and didn't get my car back until after 430pm. It just seemed very long, and watching them, it seems like you have over allocated your techs. More
Other Employees Tagged: Scott Jordan, Joe Vanek, Brett Bates
October 19, 2023
Nathan is always consistent and makes my experience the best possible. I am thankful that he works at Truck City Ford and they need to make sure to take care of him so he does not leave. JC Cisneros best possible. I am thankful that he works at Truck City Ford and they need to make sure to take care of him so he does not leave. JC Cisneros More
Other Employees Tagged: Mike the service manager