Neal Bauer | Page 47

This was the first time that I have purchased a vehicle at a dealer. Everyone that I spoke to was extremely nice. They were also very helpful and caring. Neal made my first experience wonderful. I would de at a dealer. Everyone that I spoke to was extremely nice. They were also very helpful and caring. Neal made my first experience wonderful. I would definitely recommend this dealership to ppl in the future. If you have any additional questions feel free to call me. Thank you. Stephanie. 267 601 6514 More

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neil went above and beyond to make sure we were treated fairly and with respect to make this experence was pleasant and fun.he was attentive to our comfort since we had some problems with insurance and spe fairly and with respect to make this experence was pleasant and fun.he was attentive to our comfort since we had some problems with insurance and spent long periods of time in the showroom.he worked with us to make sure we were happy with our jeep,had it cleaned up very nicely,physically helped me empty my old trunk(you don't know what a job that was)and is a all around great guy.we feel lucky to have ended up with him. More

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Had a very positive experience from initial phone call to visit, test drive and sale. Neal was professional and courteous and made every effort to ensure the customer service experience was excellent. The visit, test drive and sale. Neal was professional and courteous and made every effort to ensure the customer service experience was excellent. The sales manager and F&I manager were also professional and courteous. More

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I dread the buying a new car process and was not looking forward to hours of price bickering and game playing when I decided to buy a new car. I walked into the dealership and met with Neal Bauer. Neal was forward to hours of price bickering and game playing when I decided to buy a new car. I walked into the dealership and met with Neal Bauer. Neal was straight up with me from our first meeting. He listened to what I wanted and what I was looking for. He even gave me some suggestions after I asked for them. Key word there being after! He was not pushy in the least and if fact, he bent over backwards to make me happy and it was so refreshing. Neal's service to me did not stop after the sale was complete. My car broke down twice and had to be towed to the dealer for maintenance. Needless to say I was not happy with my 2011 Mustang being towed 2 times in 1 week. Neal kept me calm and assured me that he will find out what the problem is and what is being done with my car and he did. I found the service department pretty much useless when it came to keeping me up to date. The assistant manager was an ASS and very rude to me. Because of Neal and the way he took his time with me and the way he made me feel like I was the most important customer there left me with an overall positive impression with your dealership. I even sent a friend to him and they also bought a car. More

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