Neal Guidarelli
Neal Guidarelli at Tom Wood Toyota

Neal Guidarelli | Page 2

Service and Parts Director

Tom Wood Toyota

6408 Crane Drive
Whitestown, IN 46075

Contact Me
4.8
75 Reviews

Neal has been in the automotive industry for 14 years! He helped run a family owned business that consisted of a “Buy Here Pay Here” car lot, a salvage yard, and an automotive repair shop. He recently got married to his now wife Katie back in February of 2018. In his free time, Neal enjoys running, golfing, camping, hiking, sports…basically any outdoor activity. He is also a diehard Steelers fan. Fun Fact: Neal has run the Indy Mini for 8 STRAIGHT YEARS and has ended his streak at 5 straight for the Chicago Marathon this past year.

Dealership Experience

9 yrs, 2 mos

Industry Experience

21 yrs, 1 mo

4.8

75 Reviews

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75 Reviews of Neal Guidarelli

March 13, 2025

Dealership Rating
Employee Rating

Kolton is always very attentive and the entire service team is always great to work with More

by Alexsanchez
Service Price Transparency
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Recommend Dealer
Yes
Mar 13, 2025

Tom Wood Toyota responded

Thanks so much for recognizing Kolton's excellence and for choosing Tom Wood Toyota above the rest! Safe travels until we see you again.

January 22, 2025

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Time efficient, work on my Camry was completed after one hour. Tires rotated and inspected, motor oil completed More

by davbeatty
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Recommend Dealer
Yes
Jan 23, 2025

Tom Wood Toyota responded

We're glad to hear that our team at Tom Wood Toyota was able to complete the work on your Toyota Camry efficiently. Thanks for choosing us and sharing your experience!

December 29, 2024

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Was able to get right in, staff was professional and friendly. Did not have to wait beyond expectations. More

by JDS
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Service Time
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Recommend Dealer
Yes
Dec 31, 2024

Tom Wood Toyota responded

We're delighted to hear that our team at Tom Wood Toyota provided you with prompt and professional service. Thank you for sharing your experience!

December 04, 2024

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Great service advisor in Chris Redman. Grateful for his work! I recommend Tom Wood Toyota. More

by Satisfied customer
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Redman service advisor

Dec 05, 2024

Tom Wood Toyota responded

Thank you for recommending Tom Wood Toyota! We're so happy to hear that Chris hit the mark with 5-star service.

October 24, 2024

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BEWARE! I took my car to Tom Wood Toyota for new tires, and they damaged my wheels during the process. Instead of taking responsibility, they refused to a More

by JB
Workmanship
Service Communication
Recommend Dealer
No
Oct 28, 2024

Tom Wood Toyota responded

Ms. Bryant, we understand you believe your wheels were scratched at the dealership. After the videos we sent you, there is nothing we did to your wheels. The photos you sent were from 6 months before we did the work on your vehicle. We apologize your wheels have road rash but as we mentioned our wheel machine can not cause that damage. We wish you well. Tom Wood Toyota Management Team

October 21, 2024

Dealership Rating
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Always get my 2019 tundra serviced by them. Very professional and courteous service staff. I just had them put new tires on . Chris was very knowledgeable and personable. Will continue to use t More

by Mike summitt
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Redman

Oct 22, 2024

Tom Wood Toyota responded

Mike, we're delighted to hear that Chris and our team at Tom Wood Toyota have been providing you with professional service for your Tundra. Thank you for trusting us with your vehicle needs!

October 16, 2024

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May not be the least expensive of all options, however, Tom Wood Toyota service desk is the best in service provided. Improvement idea: Stock more tires when on special. More

by Claudia L Gibson
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Recommend Dealer
Yes
Oct 16, 2024

Tom Wood Toyota responded

Claudia, thank you for your feedback and suggestions! We're glad to hear that our service desk impressed you at Tom Wood Toyota. We'll definitely consider your idea about stocking more tires during specials.

September 24, 2024

Dealership Rating
Employee Rating

Tom Wood’s Deshawn met me when I arrived for an unscheduled visit to the service area for a problem with my vehicle. He listened to my problem and was able to get my vehicle inspected within 2 hour More

by Greyforce49
Service Price Transparency
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Recommend Dealer
Yes
Sep 25, 2024

Tom Wood Toyota responded

Thank you for sharing your experience! We're glad Deshawn and the Tom Wood Toyota service team could assist you promptly and efficiently. We appreciate your support and look forward to serving you in the future!

September 13, 2024

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Employee Rating

Great dealership! I live 60 miles away and even though I have a local Toyota dealer closer, I chose to work with Chris Redman here. Wonderful service dept., Not use to More

by J Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Samantha Crowe , Chris Redman

Sep 16, 2024

Tom Wood Toyota responded

Thank you for making the trip to Tom Wood Toyota! We're delighted that Chris and our service department provided such a positive experience. Enjoy your new vehicle!

September 07, 2024

Dealership Rating
Employee Rating

Toyota of Whitestown always does a truly Professional job on my 2016 Corolla. Thank You More

by trharm8255
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Recommend Dealer
Yes
Sep 09, 2024

Tom Wood Toyota responded

We appreciate your business and your review! Thanks for choosing us for your 2016 Toyota Corolla's needs, from the Tom Wood Toyota Team!

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