Nelson Castillo
Nelson Castillo at Herb Chambers Honda

Nelson Castillo

Service Advisor

Herb Chambers Honda

720 Morrissey Blvd.
Boston, MA 02122

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1 Review of Nelson Castillo

October 03, 2026

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Sean was absolutely amazing and genuinely helpful. He was professional, patient, and actually made me feel like my concerns mattered. Unfortunately, my experiences with Susan, the manager, and Nelson More

by Jacdior4
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Recommend Dealer
No

Other Employees Tagged: Susan Tarquini, Sean Desilva

Oct 07, 2026

Herb Chambers Honda responded

Thank you for recognizing Sean and the care he showed in addressing your concerns. I’m glad he was able to make you feel heard and supported. At the same time, I’m sorry that your other interactions with our service team have not provided that same experience. Every conversation with our team should be professional, respectful, and focused on helping you, and we appreciate you sharing this feedback. Sincerely, Tom Pasquarella General Manager tpasquarella@herbchambers.com