Nelson Jimenez | Page 2

Our whole experience with Kia of Sussex was great. Nelson was beyond awesome and delivered a great customer experience. He helped accommodate everything we needed with ease was beyond awesome and delivered a great customer experience. He helped accommodate everything we needed with ease More

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Set you up then scam you If you know what your looking for and understand the process, they don't want to do business. They lied about not being a TrueCar member. Then thier If you know what your looking for and understand the process, they don't want to do business. They lied about not being a TrueCar member. Then thier own internet sales manager gives me the MSRP w/ doc fee for a net price(not including sales tax) on a Telluride, they dispute it & mark up the MSRP by 8%. Got up & left. Wasted time, so my wife & I got a Telluride from another reliable Kia dealer. More

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Purchase of Telluride EX I will recommend to anyone to go to Sussex KIA! This is my first purchase with Sussex KIA, and it went very well! I worked with Nelson Jiminez and I will recommend to anyone to go to Sussex KIA! This is my first purchase with Sussex KIA, and it went very well! I worked with Nelson Jiminez and he was very pleasant, informative, and patient with me ( I had many many questions!) Worked a deal with me and did not pressure me. The new Telluride is amazing- its endless features blow my mind. My wife raves about it daily. Excellent "driveability" and "ergonomics" . On the day we bought it, there was a small mishap (battery died at the first destination I drove it to!) Nelson and owner Lou went out of their way to correct it. Lou even loaned me a car and stayed late at the dealership to be sure I got it OK.. Nelson explained all the goodies and safety features of the car and showed me how to pair my phone. More

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I have purchase 2 vehicles from this dealership in just over 4 years and both managment teams I always found no problems . Nelson in sales I have worked with for both purchase and Jeff in service is outsta over 4 years and both managment teams I always found no problems . Nelson in sales I have worked with for both purchase and Jeff in service is outstanding. More

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The best dealership to work with! Nelson Jiminez is so professional! I love my new Telluride. It is very comfortable and I feel very safe driving. professional! I love my new Telluride. It is very comfortable and I feel very safe driving. More

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A Diamond in the Rough A colleague recommended I look at the Tellaride when I said I was looking for a large SUV. I had never heard of it. I visited Sussex Kia to test driv A colleague recommended I look at the Tellaride when I said I was looking for a large SUV. I had never heard of it. I visited Sussex Kia to test drive it and stumbled upon Nelson, the manager. I fell in love with the car just sitting in it and after driving it I couldn't imagine myself in anything else. Nelson was patient, kind, and an out-of-the box thinker. Nelson has a keen mind for business as well as truly understands the importance of genuine customer relations. I didn't feel like I was being sold but rather that I had a team of problem solvers working to make my dream a reality while staying on a budget. Lou, the finance manager, was a part of the team as well. I was so pleasantly surprised to discover Sussex Kia and the Telluride. I agree with Kelly Blue Book that it's an incredible value. A true diamond in the rough. I highly recommend Sussex Kia, Nelson, and Lou if you're looking for a car full of features at a fair price. More

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Overall Excellence I had the pleasure of experiencing top of the line service in dealing with Lou, finance manager. I had contacted Lou with regard to a problem I had wi I had the pleasure of experiencing top of the line service in dealing with Lou, finance manager. I had contacted Lou with regard to a problem I had with a car that I previously purchased at another dealership. Lou defines, perfect customer service, superior level of professionalism and had I a very positive outcome to what seemed like hopeless situation. Very satisfied and pleased. More

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Fantastic! Staff was extremely friendly and accommodating! I had a wonderful experience at Kia of Sussex! Nelson, my salesman, was the best! I felt very comforta Staff was extremely friendly and accommodating! I had a wonderful experience at Kia of Sussex! Nelson, my salesman, was the best! I felt very comfortable here and left more than happy. I love my new Kia! More

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Always a great experience! Nelson was awesome! ( as always ) We have purchased multiple vehicles from him over the years and have never been disappointed. I would highly recomme Nelson was awesome! ( as always ) We have purchased multiple vehicles from him over the years and have never been disappointed. I would highly recommend him and Kia of Sussex. The service department is also very good! Lou is great to deal with also. Had my wife and I laughing throughout the process. More

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Excellent experience Keisha and Nelson are the absolute best. They are both extremely friendly and very helpful. If you are looking for your next car, I highly suggest see Keisha and Nelson are the absolute best. They are both extremely friendly and very helpful. If you are looking for your next car, I highly suggest seeing one of them. More

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