Nelson Ramiz

Terrible experience all around. If you want to have a good experience buying a car and feel like you didn't make a big mistake, stay away from Ocean Mazda! If you want to have a good experience buying a car and feel like you didn't make a big mistake, stay away from Ocean Mazda! More

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Excellent team, smooth transaction and very attentive. I had the pleasure to work with Cynthia and Nelson in sales and we got a GREAT deal!! The Ocean Mazda team in my opinion is the very best in town!! T I had the pleasure to work with Cynthia and Nelson in sales and we got a GREAT deal!! The Ocean Mazda team in my opinion is the very best in town!! They don't just try and shove a car down your throat, they really do their best to work the numbers for your benefit. If you are in the market for a new or used car, give them a try, you won't regret it!! More

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Great experience!! Worked out the deal before even making it into the dealership. Secured approval, the car - walked in, one hour later - out the door. Would recommend the entire team hands down. it into the dealership. Secured approval, the car - walked in, one hour later - out the door. Would recommend the entire team hands down. More

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Fantastic Experience! Nelson Ramirez, Jr. was the best sales person we have had. The service was excellent and the pricing great. The service was also outstanding, very f Nelson Ramirez, Jr. was the best sales person we have had. The service was excellent and the pricing great. The service was also outstanding, very fast response! More

by GJG888 Verified Customer Verified Customer

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Everything is great shopping for a car at ocean Mazda UNTIL they sell you the car. After that you're on your own. Nelson was our salesman. Was very responsive until we came in and signed our paperwork. A UNTIL they sell you the car. After that you're on your own. Nelson was our salesman. Was very responsive until we came in and signed our paperwork. After that, I have not heard from him or ocean Mazda AT ALL. We did not receive our copy of the purchase agreement. I have tried calling Nelson and texting NUMEROUS times to get this info with ZERO response. After 4 weeks of trying I called Ocean Mazda directly and they tell me just to call the bank, they have a copy, ummm NO. Ocean Mazda sold me the car. We also have no idea where to get our new registration. Until this day we are clueless where to get it and no one there has a clue either. Do if you want to buy a car with ZERO customer service , this is the place. Ocean. Mazd More

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Great attention , kind and helpful finding the ideal choice for me, also know very well the part of the car and gave me good suggestions , kind and helpful finding the ideal choice for me, also know very well the part of the car and gave me good suggestions More

by VEBOLINCHES Verified Customer Verified Customer

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Good service, long wait Great service, Mr. Ramiz, provided all the needed information, had the car ready and kept inform throughout the process. Will definetly recommend him Great service, Mr. Ramiz, provided all the needed information, had the car ready and kept inform throughout the process. Will definetly recommend him to all my friends. More

by JULIO5 Verified Customer Verified Customer

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new lease Excellent service , Nelson was professional and quick to help with our doubts and questions , first time leasing but can't complain about the experien Excellent service , Nelson was professional and quick to help with our doubts and questions , first time leasing but can't complain about the experience in this dealer. More

by JJPD89 Verified Customer Verified Customer

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Excellent! I had just begun the "I need a a new car" process and absolutely amazed at the professionalism extended by Nelson Ramiz, Miguel Mejias, Miguel de Leon I had just begun the "I need a a new car" process and absolutely amazed at the professionalism extended by Nelson Ramiz, Miguel Mejias, Miguel de Leon (F&I) and Brian at the service center. The entire buying process was quick and painless. Nelson is a no nonsense closer so when I was undecided about making a solid commitment (my plans were to visit more dealers and buy over the weekend not THAT same day) he worked fast. He was committed to selling me THAT vehicle without being pushy and overbearing. He was knowledgable and as a female purchasing her 9th vehicle I felt very respected. I was well researched and he was armed with facts. He didn't appeal to my emotional side or try to get me to like him by disclosing my personal life (yes that actually happened at the dealer I had visited prior and ran out so fast they had to chase me in the parking lot to hand me that stupid stuffed animal they give people who test drive vehicles). I got more car than I had planned on, met my budget, and drove off in an amazing CPO vehicle that I felt safe in. Just doesn't get better than this. Ask for him. More

by Stacey Verified Customer Verified Customer

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Unethical sales team Sales team agrees to provide options to make the sale but once they get your money they don’t keep their promises. This dealer sucks Sales team agrees to provide options to make the sale but once they get your money they don’t keep their promises. This dealer sucks More

by LANDJPAZ Verified Customer Verified Customer

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