Nena Downey

always excellent service - love the videos of the car during and after service. work is completed on time during and after service. work is completed on time More

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My visit was for recall work. Was informed about all recalls that were specific to my MDX and kept informed of the progress of repairs Was informed about all recalls that were specific to my MDX and kept informed of the progress of repairs More

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The experience with service was great. They had the problem trouble shot and resolved. All in the same day. They kept me informed about the issue and what needed to be done. They had the problem trouble shot and resolved. All in the same day. They kept me informed about the issue and what needed to be done. More

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Nana was very helpful. She communicated well. Was knowledgeable. Kept me informed of progress of work being done. Thanks again Nena. She communicated well. Was knowledgeable. Kept me informed of progress of work being done. Thanks again Nena. More

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Service department provided fast and efficient services; helped getting me touch-up paint to fix scratch we got on our recent trip, and told me how to fix it. All worked out well. Very pleased with our p helped getting me touch-up paint to fix scratch we got on our recent trip, and told me how to fix it. All worked out well. Very pleased with our purchase! More

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I had a problem with my battery. They got me in early and fixed it. They got me in early and fixed it. More

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Service department is great, very personable and knowledgeable. But, the marketing staff are non-approachable. knowledgeable. But, the marketing staff are non-approachable. More

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Service was quick and efficient. The worker who helped me was kind and got me situated promptly. The worker who helped me was kind and got me situated promptly. More

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Coupon saved me $20 on oil change. Nice waiting area. I’ve been their customer since buying first Subaru in 1997. Car wash was off line though. Nice waiting area. I’ve been their customer since buying first Subaru in 1997. Car wash was off line though. More

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I needed some special consideration due to heavy care-giving duties. Nena was amazing at getting me in and out in time to get back for the hospice sitter. Her kindness and care during a time of im care-giving duties. Nena was amazing at getting me in and out in time to get back for the hospice sitter. Her kindness and care during a time of immense stress for me will not be forgotten. This is yet another reason (among many) I continue to do all my servicing at White Bear Lake Subaru. They not only cared about my car but they cared about me. More

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