Nhial Tut

Beware! Bought a new Mustang that had undisclosed paint work I took delivery of my brand new 2018 Mustang Shelby GT350-R under Koons' canopy 9/4/18. When I got home, I and others noticed the right front fender d I took delivery of my brand new 2018 Mustang Shelby GT350-R under Koons' canopy 9/4/18. When I got home, I and others noticed the right front fender did not match the rest of the car. Koons barely communicates with me now. They have offered to have the fender repainted to match the rest of the car. Who wants a NEW car with a repainted fender that has been repainted again? I have asked for and should receive a refund. The level of lack of concern with Koons is astounding. More

Report | Print

Great experience through the whole process. I was looking for a used car with low mileage. I had the car in mind that I wanted but it was hard to find one where I live. I saw one listed one the I was looking for a used car with low mileage. I had the car in mind that I wanted but it was hard to find one where I live. I saw one listed one the internet and called and explained the price I wanted to pay without all the back and forth negotiations since I was driving about 70 miles. We made a deal on the phone so when I got there it was just like we discussed. My wife and I loved the car and bought it (thanks Darnell) and thanks to Tut the sales person. We also decided to buy the Premium Extended Warranty which Aman was a big help. Thanks to the whole team. More

Report | Print

GT 350 I had a great experience with Nhial and his attention to detail was second to none. Would use Koons again for the purchase of a new vehicle. I had a great experience with Nhial and his attention to detail was second to none. Would use Koons again for the purchase of a new vehicle. More

Report | Print

New explorer Nhail Tut helped us find the car of our dreams. We just went to look at Koons since the online price was good... but then ended up with a different ca Nhail Tut helped us find the car of our dreams. We just went to look at Koons since the online price was good... but then ended up with a different car $15000 more- but fun driving for the next ten years! More

Report | Print

What a Wonderful Car.. Buying a new car has always been a difficult decision to take. Buying a new car for the first time has never been easier with Mr. Nhial Tut. It was gr Buying a new car has always been a difficult decision to take. Buying a new car for the first time has never been easier with Mr. Nhial Tut. It was great to have someone like him at that place, knowing about new cars and, about explaining their new technologies and functionalities has never been easier without the help of Mr. Tut. I am grateful to have someone with his experiences, knowledge, and patience in our local Koons dealer and without his help, I wouldn't have decided to buy a car. For sure as a first time buyer, I was unable to make a decision on which brand new car would suite my needs, Mr. Tut was ready to help, he guided me through it, walked me through the tiniest details of that car, and helped me to finally deiced and drive away with the best car ever. I can tell you from a personal experience, go to Koons, meet with Nhial and leave the rest to him. Believe me. Thank you all at Koons Falls Church. Ahmed Osman More

Report | Print

Excellent salesperson Nhial Tut is a great guy. He took care of his customers very well. He will help you to find the car you want within your budget. Nhial Tut is a great guy. He took care of his customers very well. He will help you to find the car you want within your budget. More

Report | Print

Great service Nhial Tut was very patient, knowledgeable and helped me find the perfect Explorer! He has also been very responsive and pro-active in following up. Nhial Tut was very patient, knowledgeable and helped me find the perfect Explorer! He has also been very responsive and pro-active in following up. More

Report | Print

Great Dealership and Salesman We started at a nearby dealership that was dishonest to say the least. After waisting our time there we called this dealership and came to browse smal We started at a nearby dealership that was dishonest to say the least. After waisting our time there we called this dealership and came to browse small SUVs. Nhial Tut had our prospective car ready to test drive upon arrival. The WOW price actually wowed us and we are pleased with our purchase. He explained all the intricacies of the car buying process. We left feeling like we were in the right car for us. He was very helpful and we'd definitely buy from him again and recommend him and the dealership. More

Report | Print

Stupendous Service I was in the market for a new Ford Edge. After playing the normal games at the local dealerships I decided to go out of the area. I found the car I I was in the market for a new Ford Edge. After playing the normal games at the local dealerships I decided to go out of the area. I found the car I wanted at Koons and called and spoke with Nhail Tut. He confirmed he had the car on the lot and I made an appointment the next day. As promised the car was out in front at 5:30. After the test drive we sat down to talk numbers. I had planned on using my USAA discount, but it turned out their "WOW" price was slightly lower. When the offer on my trade in came in lower than expected they immediately agree to match the CarMax price. In less than an hour the deal was done. Tut then introduced me to Rick in the finance department. Rick asked the standard questions about various financing, but did not push when I explained I had already arranged for a loan through NFCU. He then presented the extended warranty packages. When he was finished I declined, he asked if I was sure I didn't want more information, I said yes and we finished the paperwork. This was exactly the way car buying should be. I got more than a fair price, good trade in offer and a knowledgeable, non-pushy staff. I will definitely be recommending Koons Falls Church Ford to my friends. More

Report | Print

Great salesmen Tut was great. Very happy and willing to accommodate us. He treated us like we were a 5 star customer. Explained ever step and was so happy to help us Tut was great. Very happy and willing to accommodate us. He treated us like we were a 5 star customer. Explained ever step and was so happy to help us. More

Report | Print