Nia Zuganelis | Page 5

Had a great experience leaseing my nee Subaru. Everything was great. I highly recommend the sales and financing team. Everything was great. I highly recommend the sales and financing team. More

by tinaadams.rja Verified Customer Verified Customer

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This was 1st time at this service dept, not enough info to give rating. I got an oil change, they washed my car after but didn't dry it yet the car next to me was being hand dried, not sure why a differenc to give rating. I got an oil change, they washed my car after but didn't dry it yet the car next to me was being hand dried, not sure why a difference. I had waited several years to get my Subaru, I was pleased with my salesman, I actually followed him from a previous dealership he worked at several years ago, I felt pretty comfortable that I wasn't being taken advantage of, being a single woman and senior that was a concern I had. After my choice was made papers written up I was at a price and payment I was ok with, then sent to the person that goes over the paperwork where things changed, now my payment quoted was changed to higher amount and I'm confused and not understanding why, I felt pressured to sign anyway and wound up having a higher payment because of a maintenance package added that I was told I didn't need but the finance person said I did need. Afterward I said I didn't want that maintenance pkg. But was told I had already signed papers and the payment amount could not be changed. I'm a senior with a set income and I had settled on a payment I was comfortable with only to have it changed. I wound up being not so happy with the Subaru I waited years to be able to afford. So I am not so anxious to refer anyone here. I am leasing my car so I have a while to go to see what I'll do when the lease is up. I feel that as a senior I was taken advantage of and don't want that to happen to others. More

by DAMMA1107 Verified Customer Verified Customer

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Wow, what a fantastic experience! I highly recommend Ziegler to everyone shopping for a car I highly recommend Ziegler to everyone shopping for a car More

by CAROL.MARTELL Verified Customer Verified Customer

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Everyone was very helpful, friendly and knowledgeable. Especially Andy and Nia! A very nice experience! Especially Andy and Nia! A very nice experience! More

by Danm718 Verified Customer Verified Customer

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We had our figures and new what we were looking for. Negotiation was pleasant, staff is close and well informed. Three hours to close and going back in two weeks for tech education. Would buy from them Negotiation was pleasant, staff is close and well informed. Three hours to close and going back in two weeks for tech education. Would buy from them again, 3rd car from this dealer. More

by elizabeth Verified Customer Verified Customer

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We recently purchased a new Outback at Kenosha Subaru. The store managers John and Nia were very helpful and accommodating. They were very proactive in meeting our needs and addressing some concerns my The store managers John and Nia were very helpful and accommodating. They were very proactive in meeting our needs and addressing some concerns my wife had with the vehicle amenities. Our salesman James was also very attentive to our needs as well and took the initiative to discuss with the management team without being asked to do so. Kudos to him for doing that. It truly made a difference in the vehicle satisfaction that we were looking for. I would recommend this dealership to anyone looking to purchase a vehicle. This is our second experience purchasing a vehicle at this particular dealership, we have not been disappointed. We also utilize their service department and have been very satisfied with division as well. More

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Honest friendly people to deal with. They have a large selection of new cars. Much bigger than the local Subaru dealer and much more able to supply any accessories. I bought my 2024 Cro They have a large selection of new cars. Much bigger than the local Subaru dealer and much more able to supply any accessories. I bought my 2024 Cross trek from them. Very nice! More

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Awesome sales team to work with! Chase was extremely helpful from start to finish! Mike the manager was great to deal with as well as their finance team. Chase was extremely helpful from start to finish! Mike the manager was great to deal with as well as their finance team. More

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My 2nd Subaru. Stephanie Hagen has been our sales rep. Both times. Great sales techniques, knowledgeable, pleasant & more. I love my 2020 Subaru but decided to Stephanie Hagen has been our sales rep. Both times. Great sales techniques, knowledgeable, pleasant & more. I love my 2020 Subaru but decided to update to the newer model. She has always been there to help me thru operating my car so many times, even ,after I took ownership of it. She is the best.. Her manager, Nyah, was so professional & yet made us feel so welcomed. Tabatha, reconfirmed our contract, by explaining what would be done by them, before our new car would be ready for pickup. My husband & I appreciate the relaxed service, with no pressure given to us at your dealership. Thx Subaru for having such a great staff. More

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Quick, organized, courteous. Really appreciated they dod not try to hold us hostage and hardshell add ons. Really appreciated they dod not try to hold us hostage and hardshell add ons. More

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