Check out Mike Bihun's reviews on DealerRater

April 15, 2026

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Employee Rating

Great Dealership. Very pleased with the service dept and Laurie in sales. Very professional and friendly, Very pleased with the service dept and Laurie in sales. Very professional and friendly, More

by dcrispin

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adam Salinas, Lori Gilland, Adam Bihun, Diana Bollas, Anthony Arroyo

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Apr 15, 2026 -

Zeigler Subaru of Kenosha responded

It’s great to know our service department delivered excellent care for your Subaru Outback and that our sales team was both friendly and professional. Thank you for choosing us, and we look forward to working with you again.

April 15, 2026

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Dealership upfront with pricing and availability of vehicles. Fast easy buying process with no hidden fees. vehicles. Fast easy buying process with no hidden fees. More

by Siudawg1975

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jim Madsen, Reid Stanley, Matthew Rydberg, Nia Zuganelis, David James, Karson Koprovic, Lauren Gaines

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Apr 15, 2026 -

Zeigler Subaru of Kenosha responded

Hi Siuda! Thank you for sharing your feedback about our team! We appreciate your business and hope to see you again in the future at Zeigler Subaru of Kenosha. Safe travels!

March 11, 2026

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Employee Rating

We’ve now bought 2 vehicles from Ziegler Subaru and have been extremely happy with both experiences. The dealership facility is comfortable and has amenities that make waiting for service appointments pleas been extremely happy with both experiences. The dealership facility is comfortable and has amenities that make waiting for service appointments pleasant too. More

by ANGIEW2

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Karson Koprovic, Diana Bollas, Anthony Arroyo , Andy Newman, Sales

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Mar 11, 2026 -

Zeigler Subaru of Kenosha responded

Thank you for choosing Subaru twice and for trusting us with your Outback’s service appointments. We’re glad the facility’s comfort and amenities make your visits more pleasant. We look forward to helping you again down the road.

February 27, 2026

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I have dealt with Kenosha Subaru for a long time. I’m very satisfied with them. The service department is great all the people that work. There are fantastic people every department is very clean and I’m very satisfied with them. The service department is great all the people that work. There are fantastic people every department is very clean and everyone is so nice. They care about their customers. They care about their product and I will continue to do business with them. More

by MY66COUPER0

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Laurie Myra, Adam Bihun, Karson Koprovic, .. .., Lauren Gaines, Teddy Kraus , Laurie, who is a sales person who I’ve gotten all my cars from she’s very fantastic and works well with people

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Feb 27, 2026 -

Zeigler Subaru of Kenosha responded

Thank you for trusting our service team with your Subaru Crosstrek for so many years. We’re glad that Mike, Laurie and the rest of our staff keep every department spotless and provide such a friendly experience. We appreciate your loyalty and look forward to your next visit.

January 31, 2026

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Very attentive staff. Place had a family type feeling instead of just a business. Will be back to the dealership again Place had a family type feeling instead of just a business. Will be back to the dealership again More

by JIMMA48

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Laurie Myra, Adam Bihun, Zach Zuurdeeg, Karson Koprovic, Teddy Kraus

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Jan 31, 2026 -

Zeigler Subaru of Kenosha responded

Hi Jimma! Thank you for sharing your feedback about our team! We look forward to seeing you again at Zeigler Subaru of Kenosha. Safe travels!

January 09, 2026

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Employee Rating

I can’t understand why you keep sending me these but I’ll reiterate what a total nightmare it has been to buy from you. Not fixing a massive oil leak on the car I purchased and not giving me the warranty I r reiterate what a total nightmare it has been to buy from you. Not fixing a massive oil leak on the car I purchased and not giving me the warranty I requested during paperwork means I am not liable for all cost. Buyer beware! More

by kimjustus1

Verified Customer

Service Price Transparency

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Recommend Dealer

No

Other Employees Tagged: Laurie Myra, Matthew Rydberg, Adam Salinas, Adam Bihun, Karson Koprovic, .. .., Lauren Gaines, Diana Bollas, Anthony Arroyo , Maggie, Shaun, basically anyone in management and service department that falsified a Subaru inspection form

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Jan 14, 2026 -

Zeigler Subaru of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Kim, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Jan 14, 2026 -

Zeigler Subaru of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Kim, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 17, 2025

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Continuing issues after purchase. Bad inspection before resale. Parts failing right away. I would never buy another car from them or recommend to anyone unless they get a certified us Bad inspection before resale. Parts failing right away. I would never buy another car from them or recommend to anyone unless they get a certified used and even then I would tell anyone to proceed with caution. Inexcusable things missed to say that the car was ready to be sold. The effort to fix SOME of the issues was nice but the fact that I had to push so hard and involve literally every manager in the company of the issues is inexcusable. Still waiting on call backs on things. Don’t even trust to bring my car in for the maintenance that I have for free. What’s free if things are continuously missed and I have to keep coming in. Absolute scam of a dealership and highly disappointed with them as a return customer(2nd car bought from them). To have every department in your dealership have an issue and cause problem in buying process I would be embarrassed if this was my business. More

by kimjustus1

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

No

Other Employees Tagged: Laurie Myra, Matthew Rydberg, Adam Salinas, Zach Zuurdeeg, Karson Koprovic, .. .., Lauren Gaines, Diana Bollas, Anthony Arroyo , Maggie, DJ, Shaun

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Oct 21, 2025 -

Zeigler Subaru of Kenosha responded

Thank you for this feedback, Kim. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Oct 21, 2025 -

Zeigler Subaru of Kenosha responded

Thank you for this feedback, Kim. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 08, 2025

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They always address the needs of my vehicle in a timely matter. Great dealership to deal with! matter. Great dealership to deal with! More

by Rfrederickfam4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matthew Rydberg, Lauren Gaines

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Oct 08, 2025 -

Zeigler Subaru of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Zeigler Subaru of Kenosha.

October 03, 2025

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Employee Rating

It is a great repair place but I recently discovered that they were charging me 3% credit card fee. Nobody told until one lady told. Shocked! they were charging me 3% credit card fee. Nobody told until one lady told. Shocked! More

by None

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

No

Other Employees Tagged: Matthew Rydberg, Adam Salinas, Adam Bihun, Zach Zuurdeeg, Karson Koprovic, .. .., Lauren Gaines, Diana Bollas, Anthony Arroyo

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Oct 07, 2025 -

Zeigler Subaru of Kenosha responded

We're sorry to hear that your recent experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Oct 16, 2025 -

Zeigler Subaru of Kenosha responded

We're sorry to hear that your recent experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Oct 16, 2025 -

None responded

All that was done on my most recent visit was regular service and brake work. My issue with the negative review was the surprised to hear at the cashier’s counter that I had to pay 3% or something like that in credit card fees. The issue wasn’t because I did not have the money to pay but I hadn’t set up my bank account to pay such a bill off my debit card. It was upsetting to hear that at the cashier’s desk and not right at the beginning. Please tell the service people to disclose that 3% charge right from the start. I understood from the cashier that it was close to one year that the policy was in place. I wasn’t a happy camper to hear that at last minuter. Also, since that brake work the car sounds like “metal-on-metal” on slightly bumpy roads and “at times” a very slight pop is heard on turning right into driveways on pavements higher than a regular street level. It gives me chills to think that there are suspension issues with a car that typically carries a driver weighing only 155lbs. The car has never been on dirt roads. I wish I still had my Honda CRV which never ever had suspension issues. Otherwise the car rides perfectly on expressways any other smooth roads. I have never used it to pull weights. And there are no symptoms of alignment issues but the noise it the car is crazy on slightly uneven streets. The were no suspension issues in the pre-service technician’s inspection report. I have little to no trust in the technician’s inspections after all these issues. I do not even know whether there it any point in replying, even if you advised me to reply.

September 30, 2025

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We appreciate that everyone we have had the opportunity to work with at Zeigler Subaru in Kenosha has been friendly and helpful. to work with at Zeigler Subaru in Kenosha has been friendly and helpful. More

by RJ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jim Madsen, Reid Stanley, Matthew Rydberg, Adam Salinas, Adam Bihun, Zach Zuurdeeg, Lauren Gaines

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Sep 30, 2025 -

Zeigler Subaru of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Zeigler Subaru of Kenosha, we look forward to having you as a valued customer for many years to come!

Mike Bihun

General Manager

Zeigler Subaru of Kenosha

68 Reviews of Mike Bihun

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